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Chandal N.

VP Marketing & Communications

Small-Business (50 or fewer emp.)

6/7/2021

"Flexible All-in-One Tool with Incredible Support"

2.5/5

What do you like best about Campaigner?

I love how much functionality is included in one convenient all-in-one tool. Review collected by and hosted on G2.com.

What do you dislike about Campaigner?

Sometimes there's a bug in the system and things wouldn't work that I'd end up reaching out to support for. For example, hosting GIFs has to be done on IMGUR to get the size/quality ratio right, but this took a bit of trial and error before I figured this out with support. The great thing is that support is extremely responsive, and if you're lucky enough to get Jenirose, you'll be fine - she's amazingly helpful and patient. Review collected by and hosted on G2.com.

Recommendations to others considering Campaigner:

Campaigner was a great all-in-one tool for the price, but I ended up struggling and talking to support too often. In the end, I migrated to a different system for a better price with more features and functionality. Review collected by and hosted on G2.com.

What problems is Campaigner solving and how is that benefiting you?

With Campaigner I didn't have to use multiple systems for different aspects of a campaign, which means I don't have to take time trying to integrate all of them together. That said the workflow and automation options were limited.

Campaigner has lots of visual styling options, but they also allow HTML import and export so we can build custom designs and still use all the platform functionality with them.

I love that aspect of user control and privacy are built-in, so I don't have to go out of my way to set-up aspect that make communications GDPR compliant. However double opt-in is forced with every single form creation, even if an opt-in isn't required (ie. a simple, one-time pdf download). Review collected by and hosted on G2.com.

AP

Verified User in Publishing

Small-Business (50 or fewer emp.)

5/20/2022

"Decent ESP but needs improvements"

3/5

What do you like best about Campaigner?

Decent product but the UX could do with being updated apart from the email builder which I love. Live chat support is good and can typically resolve queries without escalation. Review collected by and hosted on G2.com.

What do you dislike about Campaigner?

Deliverability is not the best and the support team has locked our account without notice despite us following their warmup plan - it was unlocked 24 hours later in fairness but still a pain. Review collected by and hosted on G2.com.

Recommendations to others considering Campaigner:

Think in detail about what you require from your ESP. Campaigner can probably help. Review collected by and hosted on G2.com.

What problems is Campaigner solving and how is that benefiting you?

We're trying to consolidate our existing email lists (spread across multiple ESPs) into one provider for segmentation and deliverability. Review collected by and hosted on G2.com.

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Subramanian C.

Werkstudent Project Management Office

Enterprise (> 1000 emp.)

2/20/2022

"Best in class application for email marketing"

4/5

What do you like best about Campaigner?

Different customisation of email template is available for automated pushing and marketing. You can set timing for sending automated email. One can also view the dashboard for tracking all the email status. Review collected by and hosted on G2.com.

What do you dislike about Campaigner?

Compatibility across different systems and OS can be improved. Service support is adequate but the time for ticket solving can be improved a little more. On-site support also can be improved. Review collected by and hosted on G2.com.

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Daybe B.

Gerente

Small-Business (50 or fewer emp.)

1/13/2022

"Eureka! make your life easier!"

3.5/5

What do you like best about Campaigner?

I love it because I can schedule the sending of emails to my subscribers, since there are more than 500! and in the easiest way I have seen, believe me I have tried many options Review collected by and hosted on G2.com.

What do you dislike about Campaigner?

You must be very detailed in each step you take, because if you configure the tool incorrectly you can cause chaos in your mailing list and send the wrong news Review collected by and hosted on G2.com.

AR

Verified User in Retail

Mid-Market (51-1000 emp.)

10/7/2021

"Solid ESP but not as easy as I'd like"

3.5/5

What do you like best about Campaigner?

We started our email marketing program with Campaigner and have learned a lot from the service. We have moved to a different service as our main ESP but use Campaigner to meet some specific needs we have in our program. Review collected by and hosted on G2.com.

What do you dislike about Campaigner?

The template building process isn't easy, and the service tiers aren't user-friendly for our company. If there were a system to learn how to build the templates when we joined, it would have made our learning curve quicker and easier. Review collected by and hosted on G2.com.

Recommendations to others considering Campaigner:

I would explore as many options as possible and be very comfortable with the ESP you select for long-term use. Review collected by and hosted on G2.com.

What problems is Campaigner solving and how is that benefiting you?

Campaigner allows us to reach our customers as we need. We can build an email to contact our customer database quickly, but only because we spent time figuring out the system. Review collected by and hosted on G2.com.

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Sam M.

Business Development Manager

Mid-Market (51-1000 emp.)

3/14/2022

"Is a Great email marketing platform"

3.5/5

What do you like best about Campaigner?

Is a great tool for mass marketing and email campaign marketing.

It works great because it is easy to use that's anyone can get started on campaign. Review collected by and hosted on G2.com.

What do you dislike about Campaigner?

I have no issues about it since it has been the best for me Review collected by and hosted on G2.com.

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Sarika C.

Outbound Marketer

Mid-Market (51-1000 emp.)

7/18/2021

"Ideal for simple email marketing but lacks advanced reporting features"

3.5/5

What do you like best about Campaigner?

I like Campaigner's workflow feature the most allows you to send a series of emails over a long period with ease. Furthermore, I can also easily download a contact list in Excel for quick filtering before re-uploading it into this tool which is another beneficial feature. Review collected by and hosted on G2.com.

What do you dislike about Campaigner?

I find it quite tricky and inconsistent while designing marketing email templates which results in different design output and does not fulfill my thematic concept. Furthermore, the email templates interface differs depending on the email provider that recipients use, which is an inconsistency that I don't like. Additionally, bullet marks, unexpected font sizes, and several other layout-related issues show up in some emails but are not reproducible in the application. Review collected by and hosted on G2.com.

What problems is Campaigner solving and how is that benefiting you?

The overall experience with Campaigner has been average. On the one hand, it has been conducive for pushing regular newsletters to the large volume of our subscribers and followers. In contrast, on the other hand, it lacks more advanced customization and reporting features to have clear insights about the performance of each campaign. Review collected by and hosted on G2.com.

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Britt L.

Small-Business (50 or fewer emp.)

11/10/2020

"Excellent Service"

5/5

What do you like best about Campaigner?

I am a very low tech person so I very much appreciate being able to call Campaigner customer service whenever I get stuck. They never fail to be patient, kind and helpful. They never treat me like the tech challenged person that I am. Review collected by and hosted on G2.com.

What do you dislike about Campaigner?

I very much wish Campaigner would make it easier to add pictures to the emails. It takes me forever to figure out how to put a picture in my emails. I know I'll eventually figure it out so I don't call customer service but if they made it easier I sure would appreciate it. Review collected by and hosted on G2.com.

Response from Carlos Petersen of Campaigner

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Hello Britt,

Thank you for taking the time to leave this wonderful feedback, we are very happy to hear that our support team has been there for you whenever you needed them.

To help with adding pictures to your email, we think you would very much enjoy our drag and drop email editor which will make it very easy to insert and resize images.

If you have any questions what so ever, please continue to reach out to us and we will be happy to help.

All the best,

Carlos, Campaigner Customer Marketing Manager

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SHASHI KANT S.

Quality Engineer

Small-Business (50 or fewer emp.)

3/18/2022

"Amazing and encrypted"

5/5

What do you like best about Campaigner?

It's very easy to compose the mail.It's authenticity is very easy and gives the unique experience. Review collected by and hosted on G2.com.

What do you dislike about Campaigner?

Popularity among the professional people's are very low. Peaple don't understand. Review collected by and hosted on G2.com.

UI

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

3/3/2022

"Best for Campaign"

4.5/5

What do you like best about Campaigner?

The way of useage is very simple and easy to use which make faster to progess the work. The delivery rate compared to other products is high. Review collected by and hosted on G2.com.

What do you dislike about Campaigner?

List uploading process is not convenient as compared with other products. This is where few shortage looks Review collected by and hosted on G2.com.

Recommendations to others considering Campaigner:

This will be highly recommend to others who extremely look for Campaign tools. Review collected by and hosted on G2.com.

What problems is Campaigner solving and how is that benefiting you?

Ihave solved the bouced rate issues and delivery rate issues. I feel the output of this tool is comparatively high which makes our team to get more ROW. Review collected by and hosted on G2.com.