The interface is nice looking and easy to use. I was a user of a previous email program and migrated over with a fairly easy process. The stats are right up front when you log in so you can see how well individual campaigns are doing AND how overall stats are. Review collected by and hosted on G2.com.

Right now, using emoji's in subject lines are so popular. I constantly get emails from companies with cool emoji's ... Campaigner has emoji's but the choices are incredibly limited currently. The way that creating and scheduling a campaign is formatted it intimidating at first - you're not quite sure if you're just saving, getting ready to schedule and send or none of the above. When copying and renaming a campaign, it is super important to learn to mouse click a green check-mark - you can't simply hit enter to confirm a change. That is more of an annoying habit change that takes awhile versus a true flaw in the service. Review collected by and hosted on G2.com.

Very Responsive & Helpful team, ability to segment lists & customize sending Review collected by and hosted on G2.com.

Some glitches. Templates are awful - need more professional/corporate templates Review collected by and hosted on G2.com.

sending my campaign on specific scheduled (date and time) and a report view offering insight on clients base. Review collected by and hosted on G2.com.

I encounter a show stopper scenario few months ago... Based on the account type I was using, I had reach the maximum emails to be sent per month. However, no emails/warning at logon to inform me about it (worst is to come)...

Then, when I realized it, I just said, fine I will pay for an upgrade now so I can continue test my email campaign. I could not! it was saturday morning... They said I had to wait on monday, for a call from my Rep to upgrade. I explained to the support guy, are you aware the business in 2017 are operating 7 days a week, not only mon-fri?? I have my credit card in my hand and I will pay now so you can upgrade without a Rep calling me or being in between of us...

I did badly need this to work since it had to be send BEFORE monday.

He (the support guy) said this was out of control and could not help me anymore...

I was shocked and surprised that a client, ready to pay, asking for support, needed to wait 72 HOURS to upgrade and send more money to campaigner... weird business model, and stopped my doing business... Review collected by and hosted on G2.com.

I have been working in Campaigner since 2011 and find the tool highly easy to use, and the platform grows based on today's latest marketing technologies. There are a lot of great features. Review collected by and hosted on G2.com.

We've had some high pricing due to email overages, but that is certainly not Campaigner's fault - however, there may be more cost effective options out there, but I do not want to change because I like their features very much, and have been using for years. Review collected by and hosted on G2.com.

I like the way everything is organized. It's easy to find the functions I'm looking for, even when I haven't used them before. Review collected by and hosted on G2.com.

I think it's a little difficult to tell if what we send out is actually working. We are building a list from the ground up though, and that definitely plays into the ROI for our email marketing. Review collected by and hosted on G2.com.

Just switched. Like the flexibility of the templates. Review collected by and hosted on G2.com.

Sometimes the test email

Doesn’t come to me for several

Minutes. Review collected by and hosted on G2.com.

With any project it’s important to have data to report back on the success/fail. Campaigner makes it’s so easy for our team to evaluate the email campaigns sent to our customers. Over the years we have learned about our customers in ways we couldn’t have imagined. This platform has literally blown our email marketing out of the water. We also worked with their design team to build email campaigns that fit our brand perfectly. We couldn’t be more pleased with the success we have seen since moving onto the platform in 2016. Review collected by and hosted on G2.com.

Nothing comes to mind at this time, everything has been satisfactory. Review collected by and hosted on G2.com.

Campaigner seems to be one of the best priced services that we've found. We use the service in the UK, but while the company is based in the states we get good customer service from them once they wake up. Review collected by and hosted on G2.com.

While customer service has been great, the US to UK time difference means that we have to wait until they wake up for a reply. Review collected by and hosted on G2.com.

Website layout, helpfulness of customer service on a Saturday AM. Review collected by and hosted on G2.com.

I signed up for Campaigners free trial to give it a whirl. I found it odd they needed a Credit Card for it but I needed to try all different kinds for work so I entered it. I received two emails from Campaigner about sending my first campaign and another one like it. I decided their service wasn't for us but the website wouldn't let me cancel an account, remove my billing info, or give me any options about not continuing so I figured it was no big deal. A month later they charged my credit card. There were no emails about my free trial running out and certainly no emails about how my credit card would be charged. I understand there are "Auto Renewals" and things like it out there, but I have never came upon one that didn't email you about it or give you any warnings whatsoever. Review collected by and hosted on G2.com.

The simplicity and the fact that it does not mess up as much as others. Review collected by and hosted on G2.com.

I do not dislike much about this. I think it’s great. Review collected by and hosted on G2.com.