JC
Joshua C.
CMO at PRIDE ODISHA FEMININE PRODUCTS ( LOVISSA )
Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Campaign Monitor: The Tool to Conquer Connections with E-mails"
5/5
What do you like best about Campaign Monitor?

Most helpful features about it are:

1. Campaign Monitor is an excellent user friendly software that excels in the field of sending e-mails as well as automating the mails.

2. There are tons of templates to choose from for the design of the e-mail, which facilitates in the designing part of the e-mail. It also provides lots of web fonts in templates which we can use instead of being restricted to boring web friendly texts.

3. The ease of inserting links, texts and images is phenomenal. I could easily add any sort of media or files within few seconds.

4. I could add as many recipients I want, letting me significantly increase my connections and leads. Review collected by and hosted on G2.com.

What do you dislike about Campaign Monitor?

Least helpful features about it are:

1. Campaign Monitor lacks native social sharing features. To add the link of my social media, I had to go the respective social media site and add the links for the social sharing buttons.

2. There was a time when my designer and I were working at the same time on Campaign Monitor on the same e-mail, and the consequences later did not turn out to be beneficial for us. Review collected by and hosted on G2.com.

Response from Michelle Slifcak Villa of Campaign Monitor

We appreciate your feedback and are happy to hear that Campaign Monitor is helping you with sending out advertisements to prospective clients. We'll definitely take note of your comments about the social sharing features and simultaneous editing for future improvements.

Mahreen G.
MG
Mahreen G.
Creative Writing Apprentice
Mid-Market (51-1000 emp.)
"Social Media Integration"
4.5/5
What do you like best about Campaign Monitor?

I work as a content and communication associate and Skylead's feature of campaign templates really assists me in thinking and designing content out of the box, and also gives analysis of the engagement on the content. Review collected by and hosted on G2.com.

What do you dislike about Campaign Monitor?

Diversity in campaign templates required. Review collected by and hosted on G2.com.

Response from Michelle Slifcak Villa of Campaign Monitor

We're glad to hear that our campaign templates are helping you think and design content creatively! Thank you for your feedback on the need for more diversity in our campaign templates - I will pass on that feedback to our product team. Thanks for taking the time to share your review!

Payal N.
PN
Payal N.
Account Manager
Enterprise (> 1000 emp.)
"A best place for email marketing"
4.5/5
What do you like best about Campaign Monitor?

The best thing about this is it gives ease to create an email,send and keep the tracks of the email, it is quite easy to use and saves a lot of time. Review collected by and hosted on G2.com.

What do you dislike about Campaign Monitor?

There are limited options for editing and styling and not possible to check if the other teams are also working on the same platform at the same time. Review collected by and hosted on G2.com.

MB
Méryl B.
Enterprise (> 1000 emp.)
"A OK experience that could be better"
3/5
What do you like best about Campaign Monitor?

I like the easyness of its use for basic emails. It helped my teams to create quick and easy emails that we send to big communities. I also like the team that quickly answered our request when we were in trouble. Review collected by and hosted on G2.com.

What do you dislike about Campaign Monitor?

The reason why we're not using Campaign Monitor today is because it's a very overwhelming platform when it comes to create more elaborate emails. The site is not that intuitive and even can be a bit misleading sometimes ... Review collected by and hosted on G2.com.

Response from Michelle Slifcak Villa of Campaign Monitor

We're glad to hear that you found Campaign Monitor easy to use for basic emails and that our team was able to quickly assist you when needed. We appreciate your feedback about the platform being overwhelming for more elaborate emails, and we will take this into consideration for future improvements. Since your review, we have taken significant strides to ensure our customers' experience is an intuitive one - I hope you'll consider giving us another shot to show you how much we've improved. Thank you for leaving a thoughtful review!

Parminder S.
PS
Parminder S.
Search Engine Optimization Executive
Mid-Market (51-1000 emp.)
"Perfect Email Marketing Tool to Design Personalized Campaigns"
4.5/5
What do you like best about Campaign Monitor?

Campaign Monitor is an effective tool to reach my relevant customers with personalized campaigns. It is cost-effective and drive good engagement to my business. Review collected by and hosted on G2.com.

What do you dislike about Campaign Monitor?

Campaign Monitor is doing good but it should include multivariate testing. Review collected by and hosted on G2.com.

Response from Michelle Slifcak Villa of Campaign Monitor

We're thrilled to hear that Campaign Monitor has been effective in reaching your relevant customers with personalized campaigns and driving good engagement to your business. Thank you for sharing your positive experience!

Samantha G.
SG
Samantha G.
Small-Business (50 or fewer emp.)
"A very reliable tool for simple marketing campaigns"
3.5/5
What do you like best about Campaign Monitor?

I really enjoy the user friendly ui of this platform. I also am a big fan of the email templates available. Campaign Monitor makes designing eye-catching promotional emails very simple. Review collected by and hosted on G2.com.

What do you dislike about Campaign Monitor?

One feature that I find is missing from Campaign Monitor that exists on similar tools is the ability to resend an email to those who have not opened the previous send. I would like to see this feature added in future renditions. Review collected by and hosted on G2.com.

Response from Michelle Slifcak Villa of Campaign Monitor

Thank you for sharing your positive experience with Campaign Monitor. We understand the importance of the feature you mentioned, and we'll take your suggestion into account for future improvements.

AB
Andreanne B.
Marketing Manager
Mid-Market (51-1000 emp.)
"Great tool for emails and automation"
4/5
What do you like best about Campaign Monitor?

It's a good product, reliable and pretty easy to use. I send so many eDMs, manage various lists for our school and have some automated lists / emails as well. Their customer service is also great and fast. Review collected by and hosted on G2.com.

What do you dislike about Campaign Monitor?

Sometimes it feels unflexible. there are things I know i've done in other mailing softwares in terms of designing the email and it's not possible with Campaign Monitor. Also a bit less intuitive. Review collected by and hosted on G2.com.

Response from Michelle Slifcak Villa of Campaign Monitor

We're thrilled to hear that Campaign Monitor is helping you create professional-looking emails, track engagement, and automate your campaigns. We value your feedback about the design flexibility and intuitiveness, and we'll use it to improve our platform.

vijaya kumar N.
VN
vijaya kumar N.
Lead Business Analyst
Enterprise (> 1000 emp.)
"Easy to use Email marketing tool"
4.5/5
What do you like best about Campaign Monitor?

Campaign Monitor is the very best tool for email marketing. It is straightforward to use. The best features are Drag-and-drop builder, which helps us create content quickly. Also, we have many Customizable template libraries. Along with this, we have multiple options to make dynamic email Campaigns. Review collected by and hosted on G2.com.

What do you dislike about Campaign Monitor?

The pricing is not that good. There is a free trial plan, but it is not worth it; they also have the Basic plan, which is 9 USD per month but does not offer all advanced features. In this plan, users can send only 2500 emails. Review collected by and hosted on G2.com.

Response from Michelle Slifcak Villa of Campaign Monitor

We're thrilled to hear that Campaign Monitor has been beneficial for your email marketing efforts, especially with its automation and reporting features. We appreciate your feedback about the pricing and plan limitations, and we're committed to improving our offerings to better serve our customers.

DA
Deepika A.
Digital Marketer
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great Tool For Email Marketing"
4/5
What do you like best about Campaign Monitor?

Campaign monitor offers great features for creating and sending bulk emails. The templates are excellent and easy to use. The reports section is of great use to us while running the campaigns. Review collected by and hosted on G2.com.

What do you dislike about Campaign Monitor?

The pricing seems to be a little more than other similar tools. Review collected by and hosted on G2.com.

Response from Michelle Slifcak Villa of Campaign Monitor

It's great to hear that our email marketing features and reports are benefiting your campaigns. We appreciate your feedback on pricing and will take it into consideration as we continue to enhance our offerings.

Verified User in Machinery
AM
Verified User in Machinery
Enterprise (> 1000 emp.)
"Good tool for marketing campaigns automation"
3.5/5
What do you like best about Campaign Monitor?

I like the several features available to improve the performances of marketing department such as campaign management, leads tracking, and newsletter generation Review collected by and hosted on G2.com.

What do you dislike about Campaign Monitor?

It is a bit complex to understand, it could be more user friendly and customizable Review collected by and hosted on G2.com.

Response from Michelle Slifcak Villa of Campaign Monitor

We appreciate your feedback about the complexity and customization, and we are constantly working to make the platform more user-friendly. We're always here to help - here's our expert services page in case you're interested (https://www.campaignmonitor.com/features/expert-services/), or, you can contact your Customer Success Manager if you have one to get extra help.