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Campaign Manager

Campaign Manager Alternatives & Competitors

(2)3.8 out of 5

Looking for alternatives to Campaign Manager? Tons of people want Contact Center Operations Software to help with agent scheduling and assignment, session recording, and mobile sms. What's difficult is finding out whether or not the software you choose is right for you. We have compiled a list of Contact Center Operations Software that reviewers voted best overall compared to Campaign Manager. Based on reviewer data you can see how Campaign Manager stacks up to the competition, check reviews from current & previous users, and find the best fit for your business. Talkdesk, Zendesk Support Suite, NICE inContact, and CallTrackingMetrics are the most popular alternatives and competitors to Campaign Manager.

Top Alternatives to Campaign Manager

  • Talkdesk
  • Zendesk Support Suite
  • NICE inContact
  • CallTrackingMetrics
  • UJET

Top 20 Alternatives & Competitors to Campaign Manager

    #1
    #1
  1. Talkdesk

    (1,153)4.4 out of 5
    Optimized for quick response

    World's Leading Cloud Call Center Software

    Categories in common with Campaign Manager:
  2. World's Leading Cloud Call Center Software

    Categories in common with Campaign Manager:

    UF
    we use talkdesk to set up the priority routing phone numbers for the oncall person. It's easy to set up and also we can receive the calls from our international teams which helps us to handle the...Read more
    #2
    #2
  3. Zendesk Support Suite

    (2,277)4.2 out of 5
    Optimized for quick response

    Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with Campaign Manager:
  4. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with Campaign Manager:

    Alex T.
    AT
    I like the option to be able to email my customers through a different platform, while somehow navigating their accounts in the system with the account number. its a very basic process, simple to...Read more
    18%   of software applications aren't well liked by teams using them.
    Find out how your team feels about your stack with G2 Pulse Surveys.
    Learn More
    #3
    #3
  5. NICE inContact

    (878)4.2 out of 5
    Optimized for quick response

    Nice inContact helps call centers around the globe create profitable customer experiences through its portfolio of cloud-based call center software solutions.

    Categories in common with Campaign Manager:
  6. Nice inContact helps call centers around the globe create profitable customer experiences through its portfolio of cloud-based call center software solutions.

    Categories in common with Campaign Manager:

    JL
    I like how user friendly the system is! It's simplistic yet advanced enough to track how busy we are individually and collectively! I also like how it groups our entire call center. Not only does...Read more
    #4
    #4
  7. CallTrackingMetrics

    (561)4.5 out of 5
    Optimized for quick response

    CallTrackingMetrics seamlessly integrates marketing call tracking with business phone systems, allowing customers to optimize their inbound lead response process from beginning to end. CallTrackingMetrics' software identifies the marketing channels that are generating leads, converting into sales, and provides all the routing and analytics tools the business needs to make the most of every call.

    Categories in common with Campaign Manager:
  8. CallTrackingMetrics seamlessly integrates marketing call tracking with business phone systems, allowing customers to optimize their inbound lead response process from beginning to end. CallTrackingMetrics' software identifies the marketing channels that are generating leads, converting into sales, and provides all the routing and analytics tools the business needs to make the most of every call.

    Categories in common with Campaign Manager:

    Chad d.
    CD
    Call tracking metrics has created a seamless call tracking experience. I can't imagine running an ads campaign without it.
    #5
    #5
  9. UJET

    (480)4.7 out of 5
    Optimized for quick response

    UJET provides a customer interaction platform designed to improve customer support by helping companies resolve problems faster.

    Categories in common with Campaign Manager:
  10. UJET provides a customer interaction platform designed to improve customer support by helping companies resolve problems faster.

    Categories in common with Campaign Manager:

    Adilene G.
    AG
    I really enjoy the structure of UJET and its integration with other apps. The best part is its simple way to display multiple chats and swap between them.
    #6
    #6
  11. Genesys Cloud

    (426)4.3 out of 5
    Optimized for quick response

    Genesys Cloud creates fluid conversations across digital and voice channels in an easy, all-in-one interface. Provide exceptional experiences for employees and customers and reap the benefits of speedy deployments, reduced complexity and simple administration — transforming your contact center into an experience center.

    Categories in common with Campaign Manager:
  12. Genesys Cloud creates fluid conversations across digital and voice channels in an easy, all-in-one interface. Provide exceptional experiences for employees and customers and reap the benefits of speedy deployments, reduced complexity and simple administration — transforming your contact center into an experience center.

    Categories in common with Campaign Manager:

    SG
    Cloud offers many functions that helps our company grow and move toward a better customer experience. There is an active road map to new functions.
    #7
    #7
  13. Genesys Engage

    (395)4.3 out of 5
    Optimized for quick response

    Genesys Engage combines world-class intelligent routing, real-time contextual journeys, and tools for digital transformation. These capabilities make customer experience your competitive differentiator — setting you up to deliver competitively superior experiences and digital transformation at any scale.

    Categories in common with Campaign Manager:
  14. Genesys Engage combines world-class intelligent routing, real-time contextual journeys, and tools for digital transformation. These capabilities make customer experience your competitive differentiator — setting you up to deliver competitively superior experiences and digital transformation at any scale.

    Categories in common with Campaign Manager:

    RO
    The best is we can integrate Genesys engage with almost any third customer software, also we can integrate Genesys with any PBX or Gateway. Solution scalable and robust.
    #8
    #8
  15. 3CX

    (350)4.4 out of 5

    3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.

    Categories in common with Campaign Manager:
  16. 3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.

    Categories in common with Campaign Manager:

    EH
    We evaluated all the major players in the market, and 3CX won in almost every category. We chose 3CX mainly for because it allowed us to run this in our data centers and control security and...Read more
    #9
    #9
  17. Aircall

    (348)4.3 out of 5

    Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.

    Categories in common with Campaign Manager:
  18. Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.

    Categories in common with Campaign Manager:

    Hugo M.
    HM
    Salesforce integration is the most important feature of Aircall. We use Salesforce Service Cloud, and give to ours agents the Aircall Softphone in the same screen increase a lot their productivity....Read more
    #10
    #10
  19. Genesys PureConnect

    (280)4.2 out of 5
    Optimized for quick response

    Genesys PureConnect is a customer interaction center (CIC) for both on-premise & cloud (CaaS).

    Categories in common with Campaign Manager:
  20. Genesys PureConnect is a customer interaction center (CIC) for both on-premise & cloud (CaaS).

    Categories in common with Campaign Manager:

    EI
    PureConnect provided us with an on-prem solution that allowed us to move to the PureConnect Cloud product. Offers a wide range of flexibility, allows our contact center manager to easily make key...Read more
    #11
    #11
  21. X Series (Formerly Virtual Office)

    (276)4.0 out of 5

    X Series offers plans which you can mix and match to address your diverse needs in the most cost-efficient manner.

    Categories in common with Campaign Manager:
  22. X Series offers plans which you can mix and match to address your diverse needs in the most cost-efficient manner.

    Categories in common with Campaign Manager:

    Mischa P.
    MP
    Having a professional phone system with an automated attendant has been a game changer for our company. I also like the power keys option so that my office manager can field calls when I am...Read more
    #12
    #12
  23. CloudTalk

    (246)4.4 out of 5
    Optimized for quick response

    With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business.

    Categories in common with Campaign Manager:
  24. With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business.

    Categories in common with Campaign Manager:

    UG
    Intuitive application, You get easy access to all the record of the phonecall.
    #13
    #13
  25. Five9

    (238)3.9 out of 5
    Optimized for quick response

    Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.

    Categories in common with Campaign Manager:
  26. Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.

    Categories in common with Campaign Manager:

    MD
    Five9 provides world class support and is best in class. Very easy to manage IVR's, queues/skills, agent profiles, etc. Five9 is always looking to better themselves, specifically in the area of...Read more
    #14
    #14
  27. Dixa

    (236)4.2 out of 5
    Optimized for quick response

    Dixa is a conversational customer engagement software that connects brands with customers through personal conversations by making it easy for them to reach you. Never miss a customer by replying to chats, emails, calls and social media messages from one unified platform.

    Categories in common with Campaign Manager:
  28. Dixa is a conversational customer engagement software that connects brands with customers through personal conversations by making it easy for them to reach you. Never miss a customer by replying to chats, emails, calls and social media messages from one unified platform.

    Categories in common with Campaign Manager:

    MM
    As a manager, Dixa is the tool that provides you with an overview of the workflow as it is from an overall perspective.
    #15
    #15
  29. Aspect Workforce Management

    (211)4.1 out of 5

    Aspect Workforce Management accurately forecasts call volumes, flexibly schedules agents at specific times and tracks agent adherence in real-time. Modern graphical UI makes it easy to use for agents, supervisors and WFM staff. Agents can remotely access their schedule with mobile notifications and smartphone app. Admins can run powerful "what-if" scenarios and get alerts when performance is out of tolerance. Deploy on-premise, hosted or cloud.

    Categories in common with Campaign Manager:
  30. Aspect Workforce Management accurately forecasts call volumes, flexibly schedules agents at specific times and tracks agent adherence in real-time. Modern graphical UI makes it easy to use for agents, supervisors and WFM staff. Agents can remotely access their schedule with mobile notifications and smartphone app. Admins can run powerful "what-if" scenarios and get alerts when performance is out of tolerance. Deploy on-premise, hosted or cloud.

    Categories in common with Campaign Manager:

    UI
    I love how it’s simple and easy to use. I love the layout of the website.
    #16
    #16
  31. MiCloud Connect

    (204)3.8 out of 5
    Optimized for quick response

    Mitel's solutions portfolio supports the free flow of communication, regardless of location, infrastructure, mode or device.

    Categories in common with Campaign Manager:
  32. Mitel's solutions portfolio supports the free flow of communication, regardless of location, infrastructure, mode or device.

    Categories in common with Campaign Manager:

    Christina M.
    CM
    Easy enough to setup, install and get running. If you have a good VAR, help is only a phone call away. Phones were good quality, and a variety to choose from, for desktops, conference rooms and...Read more
    #17
    #17
  33. RingDNA

    (189)4.5 out of 5

    RingDNA is a complete inside sales acceleration engine that helps companies have more conversations, more insight and more revenue.

    Categories in common with Campaign Manager:
  34. RingDNA is a complete inside sales acceleration engine that helps companies have more conversations, more insight and more revenue.

    Categories in common with Campaign Manager:

    DH
    Call recordings help with coaching sessions, integrates well with Salesforce, makes call coaching easier on the fly and while reps are on live calls, web access is seamless and convenient, easy to...Read more
    #18
    #18
  35. Creatio

    (181)4.6 out of 5

    Unique synergy of intelligent BPM platform and unified CRM, with extensive marketplace of apps and templates.

    Categories in common with Campaign Manager:
  36. Unique synergy of intelligent BPM platform and unified CRM, with extensive marketplace of apps and templates.

    Categories in common with Campaign Manager:

    UP
    System is very logical and it is very easy to get used to all functions. With out-of-the box functionality, you can cover all the aspects of your business need. But what is the best – even if you...Read more
    #19
    #19
  37. JustCall

    (178)4.1 out of 5

    JustCall is a VoIP business phone system for Sales and Marketing teams around the world.

    Categories in common with Campaign Manager:
  38. JustCall is a VoIP business phone system for Sales and Marketing teams around the world.

    Categories in common with Campaign Manager:

    AC
    When I was still the Market Development Manager of Tanda, I enjoyed using the Autodialer to increase efficiency and productivity for my team. Now that I transitioned to becoming the Head of our...Read more
    #20
    #20
  39. Kixie PowerCall

    (171)4.6 out of 5

    Kixie is an open telephone service with deep integrations into CRM, ERP, Marketing Automation Software, and more.

    Categories in common with Campaign Manager:
  40. Kixie is an open telephone service with deep integrations into CRM, ERP, Marketing Automation Software, and more.

    Categories in common with Campaign Manager:

    UF
    I use Kixie in connection with HubSpot. I am currently using it for a webinar campaign where my calling efforts are tied to my email sequence. Kixie has an extension that is easy to use. It allows...Read more