The best thing about Calltouch Call tracking application is that it provides updates instantly, like in seconds. The dashboard shows all the details of the customers who are calling in seconds without any delays. Review collected by and hosted on G2.com.

Most of the customer's identities can be identified by Dynamic tracking feature. However, when it comes to static tracking, there is difficulty in finding the source of the call, which still needs to be figured out by the Calltouch team. Review collected by and hosted on G2.com.

We generally run Facebook and Google ads for our education service provider clients which generally rely on phone call ads. So with the help of this tool, our team is effectively managing the data for these ads. Review collected by and hosted on G2.com.

It can manage multiple ad channels, but sometimes we found that it is lagging while switching from one ad to another campaign for analyzing the insights for ads. Apart from that I don't see any issue, their data accuracy is quite good. Review collected by and hosted on G2.com.

Easy to operate and manage the phone based interactions with customers.

Precise with the advertisements, campaigns and channels.

It can helps everyone on a single click and there is no need to go here and there for each and everything. Review collected by and hosted on G2.com.

Sometimes it get lacked and with a high ping which creates difficulties in switching from one advertisement to another. Other than that I don't have any issues as of now. Review collected by and hosted on G2.com.

The analysis it gives for the call helps me track our customer base and update our product. The call-based interactions are easily monitored on it. Review collected by and hosted on G2.com.

This is relatively new, and I am still getting to know it better. Could have made the interface more user friendly Review collected by and hosted on G2.com.

It is the best service to analyze phone call leads, I'm grateful to have this service! I like how everything is straightforward and data can be extracted with ease. Review collected by and hosted on G2.com.

There isn't anything in particular that I dislike about CallTouch, I believe the onboarding process is smooth. Review collected by and hosted on G2.com.

It is easy to use; no worries; I enjoy using all makes call easy the call touch overall does the job one thing best is call the others are harder to deal with, that is all Review collected by and hosted on G2.com.

I don't have any dislike for something not realized with the solution none Review collected by and hosted on G2.com.

The team and support provided by Calltouch is top-notch. Their platform's UI is spectacular and they do a great job of ad-hoc reporting. Review collected by and hosted on G2.com.

Lengthy implementation was a bit frustrating, especially when deadlines are missed due to unforeseen issues. This is likely a scalability issue with the team and I'm sure will be overcome in time. Review collected by and hosted on G2.com.

Call touch Call Tracking is a very user-friendly analytics tool for tracking and observing communication. It offers call centre operations teams dynamic call tracking. Our Helpdesk team manages incoming and outgoing calls using this software. Review collected by and hosted on G2.com.

The user interface might be made more responsive. It might be a little difficult when support knowledge bases are lacking. I have no other problems with this tool than this one.

Since it is new, it is not all that well-known. There isn't a risk-free trial offered for this. Review collected by and hosted on G2.com.

Calltouch Call Tracking allows our company to track and monitor communications in order to analyze incoming and outgoing data. Review collected by and hosted on G2.com.

Calltouch Call Tracking did not allow for a free trial period to get aquainted with the software before paying for the full version. Review collected by and hosted on G2.com.

with a wide variety of customers a business need a better view of analytics and tracking of each customer base and its needs.Call touch is the software which helps my team to achieve all this at a click of a button Review collected by and hosted on G2.com.

User interface should be more intrusive and easy for navigation in terms of searching some widgets.It can improve a bit in this section and rest assured its the best software anyone can get at this moment Review collected by and hosted on G2.com.