Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Small-Business (50 or fewer emp.)
"Great service!"
5/5
What do you like best about CallTools?

Plug-and-play format; super easy to use and navigate. Great price and excellent customer service. Chanie and the rest of the team are great. Highly recommend d calltools! Review collected by and hosted on G2.com.

What do you dislike about CallTools?

No app from what I’m aware of yet. I’m told it is in development. Review collected by and hosted on G2.com.

Scott S.
SS
Scott S.
Owner
Small-Business (50 or fewer emp.)
"Awesome"
5/5
What do you like best about CallTools?

The service and customer service. It’s a very tool. Review collected by and hosted on G2.com.

What do you dislike about CallTools?

Nothing about that I dislike at all. I love it Review collected by and hosted on G2.com.

Akshay N.
AN
Akshay N.
Sr. IT Recruiter
Mid-Market (51-1000 emp.)
"It's one of the best prdictive dialing soft phone for making u calls with more users on one account."
5/5
What do you like best about CallTools?

Below are the things I like most in Calltools is Below.

1. It is a one of the good tool for making a predictive dialing over a web app with great connectivity and better flexibility.

2. CallTools main feature is that it list management with list scrubbing, recycling and list export by that user can able to store and manage their contact lists from a central location.

3. It has great feature of call recording in it so it helps us to make any supervision on before call make quality on behalf of training purpose.

4.Its interface is good and audio quality is also good to make calls.

Review collected by and hosted on G2.com.

What do you dislike about CallTools?

Some of thing I does not like in it these are below

1. The leads uploading process is too confusing while uploading leads there is some mappings are too confusing so if there any easy process please apply on calltools

2. It require a great connectivity for making a call over internet.

3. It Require a some specific internet services provider to make connection in it other wise it will not work Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Excellent product and support"
5/5
What do you like best about CallTools?

The functionality of the system and the customer support. Review collected by and hosted on G2.com.

What do you dislike about CallTools?

I don't think there were any major issues to complain about. There's a slight learning curve. Review collected by and hosted on G2.com.

Verified User in Outsourcing/Offshoring
UO
Verified User in Outsourcing/Offshoring
Enterprise (> 1000 emp.)
"Best predictive dialer, best value"
3.5/5
What do you like best about CallTools?

Best predictive dialer I found on the market - I tested other predictive dialers including Five9, Ytel, PhoneBurner, and many others and this dialer was by far the best and was less expensive than just about every other system I tested.

Excellent Customer Service, Instant Setup

Great sound quality

We liked how easy it was to use will very little agent training required.

There are too many great features to list but I will share a few that we are thrilled with.

It saved me a lot of time because its easy to use

he system was very user friendly, great for an non-tech guy like myself

Review collected by and hosted on G2.com.

What do you dislike about CallTools?

Can't say I have any complaints, but if i have to say something a better management when using slow Internet connection. Review collected by and hosted on G2.com.

Luzmary C.
LC
Luzmary C.
Executive Assistant To Chief Executive Officer
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great for speed dialing"
5/5
What do you like best about CallTools?

Today I had to assist the telemarketing team. I was tought on how to use Calltools. The was a major number of clients to call . For what I tried I noticed the software is very easy to learn, it has excellent cloud, fast, efficiency, works with Mac OS!!

Review collected by and hosted on G2.com.

What do you dislike about CallTools?

Since it is web based, the call quality depends on the internet connection. So, NONE that I can think of Review collected by and hosted on G2.com.