Some of the core campaigns that set Call Tools apart from the competition are Campaign Management, Data Management, Omni-Channel Communication via email and text, Caller ID Reputation Management, DID Management, Global DNC List, API and Integrations, and the Ability to run large scale campaigns. The ability to manage full scale dialing campaigns to leads in a systematic way was critical to the process mastery and success of the organizations we have implemented Call Tools for. Their staff is beyond exceptional and acted as an extension of our business. The flexibility by the Call Tools staff to take feature requests seriously and turn them around in a timely manner was critical to our success on the platform and long lasting relationship. Review collected by and hosted on G2.com.

Nothing negative to say about the platform. The customer service is amazing. Review collected by and hosted on G2.com.

the tool is very easy to use, they have videos of EVERYTHING so you wont be confused on how to use it

plus the customer service is amazing, they literally answer the emails in the next 10 to 20 minutes of you send it it

Shawnie was the account executive who took care of my company and she was beyond amazing on every aspect Review collected by and hosted on G2.com.

There is not really something I dislike about the company, Review collected by and hosted on G2.com.

I liked the speed and ease of my set up. As well as the support of the team when a rare issue arises. They focus on retaining clients long term not just a quick set up and because of that they have great support. Review collected by and hosted on G2.com.

Downloading reports come to email instead of direct download. Review collected by and hosted on G2.com.

I really like the responsiveness of my account rep Chase. Always as the always helpful support team. I have worked with multiple different people and Kevin has always done a great job. Review collected by and hosted on G2.com.

Nothing that comes to mind. Call tools does a great job. Review collected by and hosted on G2.com.

Call Tools staff were super responsive and helpful. I worked with Shawnie personally and she was really fast at getting us up and rolling, making sure we had all the training we needed, and answering any question we needed. Call recording was an awesome feature we especially liked.

Call Tools is built for a modern biz. Doesn't feel old and clunky like Mojo was starting to feel for me. Review collected by and hosted on G2.com.

Nothing at this time. It was a great choice for us! Review collected by and hosted on G2.com.

We really enjoy Call Tools. Great software, easy to learn and easy to teach. After reviewing and trying out many of their competitors, we now know that we made the best choice! We have been using it for 2 months and could not be more satisfied. They built us a seamless integration with our CRM, and it works great. The very best part is our Sales Person Shawnie. She made every step a pleasure! Review collected by and hosted on G2.com.

It all works great with all the features. Review collected by and hosted on G2.com.

CallTools saved our inside sales team TONS of time by allowing them to make several phone calls at once versus hand dialing. The efficiency level of our team has drastically increased and continues to increase as we become more familiar with the system. Review collected by and hosted on G2.com.

The only negative was uploading leads into the system Review collected by and hosted on G2.com.

The customer service, top notch, and really hands on! Review collected by and hosted on G2.com.

It’s complicated as first, but they will help you set everything up Review collected by and hosted on G2.com.

If you have 2-5 agents only and are taking a minimal number of calls, Calltools is definitely an ideal platform to use. With an easy setup with just username and password, your agent can start calling right away. It is web-based so as simple as going to the website and logging in using your username and password, you can now start taking in calls with the leads loaded by your superior. Review collected by and hosted on G2.com.

Since its web-based, connection depends on your internet connection. Sometimes you will encounter not being ready when you log in or can not access your microphone or an error perhaps, you just need to sign out and log back in, and it solves most errors in Calltools. Review collected by and hosted on G2.com.

I like the simplicity of it as well as the email/sms functionality. I also like the ease of set up. Shawnie had us signed up with logins all during her lunch break, wow! Review collected by and hosted on G2.com.

The reports aren't as detailed and we are unable to run multiple campaigns at the same time. Review collected by and hosted on G2.com.