Sharon M.
SM
Sharon M.
Cold Caller Leader
Small-Business (50 or fewer emp.)
"Friendly to my eye as agent."
5/5
What do you like best about CallTools?

The agent dashboard where you can see you leads available while dialing. Review collected by and hosted on G2.com.

What do you dislike about CallTools?

Sometimes the phone register concern.

I observed that it is somewhat heavier than other dialers I had used.

The recent calls options is not giving me all those recent calls from the past for me to listen to my calls and do my own critic for me to improved.

No VM drop. Review collected by and hosted on G2.com.

Mark W.
MW
Mark W.
Realtor
Small-Business (50 or fewer emp.)
"Has been a great experience and highly recommend."
5/5
What do you like best about CallTools?

The auto campaigns and simplicity of the system once you learn it. The cloud calling is so much clearer than VOIP. Ashley haggins is amazing in her role and has been extremely helpful and made the switch from mojodialer that much easier. Review collected by and hosted on G2.com.

What do you dislike about CallTools?

Sometimes certain rules I create for my smart filters don't apply. Review collected by and hosted on G2.com.

JR
Jamal R.
CEO
Small-Business (50 or fewer emp.)
"Customer service was outstanding"
5/5
What do you like best about CallTools?

The quick response time to my questions and friendly customer service put me at ease during my first week on the Calltools platform. Review collected by and hosted on G2.com.

What do you dislike about CallTools?

I haven't dug into the platform yet, but the customer service team is outstanding. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Gained better view and understanding about the tool after the training. Great support team."
5/5
What do you like best about CallTools?

You can easily navigate and set it up according to your preferences. Review collected by and hosted on G2.com.

What do you dislike about CallTools?

Some options are not available for manager access. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Support w/ Sarah"
5/5
What do you like best about CallTools?

Sarah was super patient w me and super helpful. Took extra steps to show me how to solve the problem I was having and I was super satisfied w the help she provided Review collected by and hosted on G2.com.

What do you dislike about CallTools?

Nothing. Great Cust Service call. Very impressed Review collected by and hosted on G2.com.

Principe R.
PR
Principe R.
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Amazing"
5/5
What do you like best about CallTools?

Kirby was very tech savvy and has outperformed any tech that I know Review collected by and hosted on G2.com.

What do you dislike about CallTools?

I do not dislike anything with the software. It is amazing Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Best dialer ever!"
5/5
What do you like best about CallTools?

The new reporting to analyze data and campaign filters have really helped us understand our lead conversions. Review collected by and hosted on G2.com.

What do you dislike about CallTools?

Only downfall is the lag time to listen in on "live" calls. Review collected by and hosted on G2.com.

AM
Adrian M.
Acquisition Specialist
Small-Business (50 or fewer emp.)
"Awesome dialer so far!!"
4.5/5
What do you like best about CallTools?

Can do automatic dialing using browser with No softphones needed. Review collected by and hosted on G2.com.

What do you dislike about CallTools?

You gotta make sure your using a good usb head set and a very good internet connection. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Calltools had been a game changer and pivotal for my business"
4/5
What do you like best about CallTools?

The call center like control and easy kpis. Review collected by and hosted on G2.com.

What do you dislike about CallTools?

I wish the text messaging was easier to use. Also add in RVMs Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Excellent support!"
5/5
What do you like best about CallTools?

I am new to Calltools and far from a tech expert; the customer support is excellent, and the solution itself is easy and efficient. Review collected by and hosted on G2.com.

What do you dislike about CallTools?

All good so far, nothing to dislike, easy to navigate. Review collected by and hosted on G2.com.