I like that the software is very simple to use. Review collected by and hosted on G2.com.

I don't like how it drops, skips, and has fuzzy calls. Review collected by and hosted on G2.com.

Great software!

Multi line dialer, you can hook it up to a CRM. This prevents the CRM from getting too crowded with bad leads, also the multi-line dialer is great for working larger lists.

At the very least, the software will help you improve the efficiency of your sales reps or cold callers resulting in higher conversions for the time. Review collected by and hosted on G2.com.

I did wish that they had an auto-text option like Lead Sherpa, but it is great for what it was built for. Review collected by and hosted on G2.com.

CallTools has helped us grow our Solar Company 10x over the past two years. Their platform is similar to Five9, but with a richer feature set. I would highly recommend them to anyone who is looking to scale their business. Review collected by and hosted on G2.com.

Honestly, there is nothing that we disliked. Best calling tool, period! I totally enjoy working with Sean as well. Review collected by and hosted on G2.com.

Call Tools was really easy to load lists, and have my agent make calls. The interface is great, and it worked well with no hiccups for the months and months we were using them. Review collected by and hosted on G2.com.

There was a slight hiccup with my billing, but the team was able to resolve it. Thank you very much to James who was very helpful and responsive! Review collected by and hosted on G2.com.

I was having issues with blank contact cards showing when my VA was calling my prospects. Martin Corrales was super patient with me as I had so many questions to ask. He answered all of my questions and made sure that I understood the process and even sent me an e-mail with a tutorial on how to properly upload prospects just in case I forget a step when uploading future lists. Review collected by and hosted on G2.com.

I wish the zoom call was recorded and could be sent to our e-mail. That way, we can use that as a point of reference, but the e-mail tutorial was very helpful. Review collected by and hosted on G2.com.

She took the time to answer any, and all questions that I had. We definately had some major issues that we had to overcome. From the phone recording not working, to managing mutliple numbers in an individual lead list, to helping w/ setting up our first campaign....she was so helpful. She even hopped on a zoom to show us how to separate the phone numbers in google sheets because some of our skip traced clients had 10 phone numbers per listing. Review collected by and hosted on G2.com.

watching the webinars did not help. I had questions that they would say they would answer, and said they would cover it later in the webinar, but then never addressed my questions. I reached out to my rep James, and he instructed me to send an email to support. Support suggested I watch the webinar for a 3rd time. At my last hope, I simply click for support chat online, and I was eventually transferred to Jessa. She's exactly why your company rocks!! Your software can be the best, but if nobody can show clients like me on "how to use it", it won't matter. Thank YOU jessa! Wish us luck! Review collected by and hosted on G2.com.

We switched from Xencall to CallTools about a year ago and never looked back. Shawnie from CallTools made our set up and training a breeze and is always attentive to our needs when we have questions

The Call Tools system has tons of features not found on other Power Dialers, including native integrations, SMS, workflows, and much more. Highly recommend Review collected by and hosted on G2.com.

none so far, especially with the launch of the new platform Review collected by and hosted on G2.com.

The training was not only about learning how to use calltools the best way possible. The trainer was also able to fix the issue that we've been having for a while now. Review collected by and hosted on G2.com.

I can't think of anything. The training went well, and that's it. Review collected by and hosted on G2.com.

I'm not the most technology saavy person and my hours can be crazy so good FAQ, training modules and access to customer service is very important. I was able to get through to a rep named Shawnie both late at night and all throughout the day EST to get my questions answered. I'm impressed Review collected by and hosted on G2.com.

Most things can be solved with good training and customer service. No complaints Review collected by and hosted on G2.com.

CallTools has streamlined our sales process yielding higher return and customer engagement. Review collected by and hosted on G2.com.

The only thing that we dislike about our experience is that we weren't a customer using Call Tools sooner. Review collected by and hosted on G2.com.