---
title: CallRoot Reviews
meta_title: 'CallRoot Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how CallRoot works for a business like yours.
aggregate_rating:
  rating_value: 3.5
  review_count: 4
  scale: '5'
date_modified: '2026-06-14'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---


# CallRoot Reviews
**Vendor:** CallRoot  
**Category:** [Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking)  
**Average Rating:** 3.5/5.0  
**Total Reviews:** 4
## About CallRoot
CallRoot is a call tracking software for marketing teams & agencies. It tracks & records incoming phone calls, dynamically inserts phone numbers & maps referrer source with every incoming call.




## CallRoot Reviews
  ### 1. Best for getting to know about target audience response.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Aadhyatm V. | Documentarian, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2020

**What do you like best about CallRoot?**

I have used Call Root for my business and the thing that  appealed towards using this programme is the great UI experience and subtle reports.

**What do you dislike about CallRoot?**

Setting up first for a beginner can be made easier. There's a space for improvement.

**Recommendations to others considering CallRoot:**

One of the best programme to be used in your business integration tools.

**What problems is CallRoot solving and how is that benefiting you?**

I can get to know about from which area and what kind of audience, customers are calling us from. Doing SMS marketing has been very much easier.

  ### 2. Recommended phone tracking application for marketing team

**Rating:** 4.0/5.0 stars

**Reviewed by:** Subramanian C. | Enterprise (> 1000 emp.)

**Reviewed Date:** September 14, 2023

**What do you like best about CallRoot?**

Helps in collecting information about the caller for building the data analytics for the future usage. The team can send automatic regards message to the customers upon finishing the call.

**What do you dislike about CallRoot?**

workflow modification for the various options such as SMS, emails etc needs some traning to perform. Ability to add multiple notes to a call is having its own limitation.

**What problems is CallRoot solving and how is that benefiting you?**

Tracking and registering the calls and details for future analysis to build a data base.Possiblity to track a call using multiple keyword therby reducing time and effort for the process.


## CallRoot Discussions
  - [What is CallRoot used for?](https://www.g2.com/discussions/what-is-callroot-used-for)

- [View CallRoot pricing details and edition comparison](https://www.g2.com/products/callroot-callroot/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-10+11%3A13%3A39+-0500&secure%5Bsession_id%5D=dcee3316-1f87-4278-bbe0-b8374f2334af&secure%5Btoken%5D=f3d26e701c681ebabcb807a7b170c28280380f7d513379661ec2383359d17c99&format=llm_user)

## CallRoot Features
**Phone Number Management**
- Local Phone Numbers
- Toll-Free Numbers
- Port Existing Numbers

**Tracking**
- Visitor & Keyword Tracking
- Dynamic Number Insertion
- Multi-Channel Call Attribution
- Activity Tracking
- Conversion Tracking
- ROI Tracking

**Analytics**
- Call Data
- Call Recording
- Advanced Reporting
- Conversation Intelligence
- Real-Time Reporting

**Call Routing**
- IVR
- Call Scheduling
- Geo-Routing
- Call Routing

**Administration**
- Martech Integrations
- Privacy, Security, and Compliance
- Performance and Reliability

**Agentic AI - Inbound Call Tracking**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance
- Computer Telephony Integration

**Additional Functionality**
- Activity Dashboard
- Campaign Analytics
- Automatic Call Distribution
- Lead Capture
- Real-Time Analytics
- API
- CRM
- Call List Management
- Real-Time Monitoring
- Campaign Management
- Voice Mail
- Call Scoring
- Call Whispering
- Data Import/Export
- Generative AI
- Multi-Campaign
- Call Tracking Metrics
- Monitoring
- Lead Generation
- AI Copilot
- Call Transcription
- Call Center Management
- Predictive Dialer
- Lead Management
- Customizable Reports
- Contact Management
- Caller ID
- Auto-Dialer
- Call Disposition
- Performance Management
- Call Scripting
- Lead Qualification
- Call Transfer
- Reporting & Statistics
- Alerts/Notifications
- Call Monitoring

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