--- title: CallRoot Reviews meta\_title: 'CallRoot Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how CallRoot works for a business like yours. aggregate\_rating: rating\_value: 3.5 review\_count: 4 scale: '5' date\_modified: '2026-06-14' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # CallRoot Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by CallRoot but has limited features. Are you part of the CallRoot team? [Upgrade your plan](https://my.g2.com/callroot-callroot/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! CallRoot is a call tracking software for marketing teams & agencies. It tracks & records incoming phone calls, dynamically inserts phone numbers & maps referrer source with every incoming call. * * * Seller [CallRoot](https://www.g2.com/sellers/callroot) Discussions [CallRoot Community](https://www.g2.com/products/callroot-callroot/discuss) Overview by Gaurav Sharma (CEO, SaaS Labs) Show More ## Top-Rated Alternatives [ ![CallRail](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CallRail") CallRail 4.5/5(1,835) ](https://www.g2.com/products/callrail/reviews) [ ![800.com](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "800.com") 800.com 4.7/5(1,020) ](https://www.g2.com/products/800-com/reviews) [ ![Invoca](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Invoca") Invoca 4.5/5(967) ](https://www.g2.com/products/invoca/reviews) [ View All Alternatives ](https://www.g2.com/products/callroot-callroot/competitors/alternatives) ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") CM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 6/22/2021 "Basic phone vendor. Poor customer service." 1/5 What do you like best about CallRoot? Slightly more affordable compared to the industry leaders, though you give up features and direct integreations for that luxury. Review collected by and hosted on G2.com. What do you dislike about CallRoot? Javascript code did not work at first and required a custom addition from Customer Service. The response times and helpfulness of the CS team were lacking. My messages would sometimes take days (weeks, in one case) to receive a less-than helpful response. Even canceling the account requires reaching out to the CS team - it's simply not possible from within the account platform. Review collected by and hosted on G2.com. Recommendations to others considering CallRoot: Compare with the larger vendors out there (Call Rail or Call Tracking Metrics) to find better support and integreations. They offer the same dynamic phone generation and tracking, along with more features. Review collected by and hosted on G2.com. What problems is CallRoot solving and how is that benefiting you? Dynamic phone numbers by source. Pulling along Google Ads referral source data. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ### There are not enough reviews of CallRoot for G2 to provide buying insight. Below are some alternatives with more reviews: [ 1 ![CallRail Logo](https://images.g2crowd.com/uploads/product/hd_favicon/dc5a7c4a387a7c639e8eb054c965ecb7/callrail.svg "CallRail Logo") CallRail 4.5 (1,835) CallRail is the AI-powered lead intelligence platform that makes it easy for businesses of all sizes to market with confidence. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call, text, chat, and form, and use insights surfaced by AI to optimize their marketing. ](https://www.g2.com/products/callrail/reviews "CallRail")[ 2 ![800.com Logo](https://images.g2crowd.com/uploads/product/hd_favicon/3545c7caf037d7854735b68a81433edb/800-com.svg "800.com Logo") 800.com 4.7 (1,020) Get a toll-free number and increase your sales globally. Search, order and activate your unique number today! ](https://www.g2.com/products/800-com/reviews "800.com")[ 3 ![Invoca Logo](https://images.g2crowd.com/uploads/product/hd_favicon/c6e9b5ea6ac9e55009255de6b07777be/invoca.svg "Invoca Logo") Invoca 4.5 (967) Invoca is the leading provider of AI-powered conversation intelligence to help marketing, sales, contact center, and customer experience teams acquire and retain more customers. Invoca’s platform is made up of four primary components: • Call tracking, featuring the most actionable online-to-offline attribution data • Conversation analytics, powered by transcripts, powerful AI, and automated call scorecards that are tailored for your specific business needs • Call management, featuring easy-to-configure conversational IVRs and intelligent call routing Integrations, with dozens of no-code and low-code ways to connect your data to the leading marketing, analytics, and CX technologies ](https://www.g2.com/products/invoca/reviews "Invoca")[ 4 ![CTM Logo](https://images.g2crowd.com/uploads/product/hd_favicon/f8984d08f540c0a6a89f905048bb0abb/ctm-ctm.svg "CTM Logo") CTM 4.5 (761) CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI. Powered by rich conversation analytics, CTM unifies fragmented call, text, chat, and form interactions into a single, actionable view of customer behavior. With deep integrations across leading marketing, advertising, and CRM platforms—and partnership opportunities for agencies, affiliates, and technology providers—CTM makes it simple to align data, teams, and results. Guided by our purpose to create a better human experience through technology, CTM empowers businesses to make every conversation count. ](https://www.g2.com/products/ctm-ctm/reviews "CTM")[ 5 ![Revenue.io Logo](https://images.g2crowd.com/uploads/product/hd_favicon/751abf86d128bfc8421ddb82f7bb9b67/revenue-io.svg "Revenue.io Logo") Revenue.io 4.7 (579) Revenue.io is the complete AI-powered RevOps platform that delivers real-time guidance in the moments that matter. ](https://www.g2.com/products/revenue-io/reviews "Revenue.io")[ 6 ![WhatConverts Logo](https://images.g2crowd.com/uploads/product/hd_favicon/d92d25660d9b18514f14665d75e06d95/whatconverts.svg "WhatConverts Logo") WhatConverts 4.9 (316) Call tracking is the center piece of the WhatConverts solution for agencies and companies that want to see the complete marketing picture. We go beyond phone call tracking to track all marketing through phone calls, web forms, and e-commerce transactions ](https://www.g2.com/products/whatconverts/reviews "WhatConverts")[ 7 ![Marchex Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_517e072e3102d2d34ed3c4b334812b87/marchex.png "Marchex Logo") Marchex 4.1 (184) Marchex provides solutions that help companies drive more calls, understand what happens on those calls, and convert more of those callers into customers. Our actionable intelligence strengthens the connection between companies and their customers to help brands maximize their marketing investments and acquire the best customers. ](https://www.g2.com/products/marchex/reviews "Marchex")[ 8 ![Infinity Call Tracking Logo](https://images.g2crowd.com/uploads/product/hd_favicon/1552321690/infinity-call-tracking.jpg "Infinity Call Tracking Logo") Infinity Call Tracking 4.6 (166) Infinity Call Tracking is a Cloud based call tracking service with integrated visitor tracking capabilities. With Infinity you can track calls from your website and know exactly which marketing activity brought those visitors to your site. ](https://www.g2.com/products/infinity-call-tracking/reviews "Infinity Call Tracking")[ 9 ![Phonexa Logo](https://images.g2crowd.com/uploads/product/hd_favicon/9e045c0f264d56efebea25e046e36ec5/phonexa.svg "Phonexa Logo") Phonexa 4.9 (163) Phonexa's Software as a Service solutions are designed to alow businesses to reach their optimal ROI by optimizing their call technology. ](https://www.g2.com/products/phonexa/reviews "Phonexa")[ 10 ![Ringba Logo](https://images.g2crowd.com/uploads/product/hd_favicon/14bd0b315f34fad85ef32ce24d421d0f/ringba.svg "Ringba Logo") Ringba 4.9 (158) Ringba provides call tracking to businesses, pay per call networks, brokers, agencies and performance marketers of all sizes. ](https://www.g2.com/products/ringba/reviews "Ringba") [Show More](#) ## Questions about CallRoot? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about CallRoot ](https://www.g2.com/products/callroot-callroot/discussions/new) GU Guest User What is CallRoot used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-callroot-used-for) [ View all Discussions ](https://www.g2.com/products/callroot-callroot/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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