--- title: CallRail Reviews meta\_title: 'CallRail Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1835 reviews by the users' company size, role or industry to find out how CallRail works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 1835 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing ---

### CallRail Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the **ease of use** of CallRail, which simplifies call management and improves tracking efficiency. [(122 mentions)](https://www.g2.com/products/callrail/reviews?filters%5Bsentiment_snippet%5D=1684841&qs=pros-and-cons#reviews)

Users appreciate the **ease of use and effective tracking features** of CallRail, enhancing call management and campaign visibility. [(109 mentions)](https://www.g2.com/products/callrail/reviews?filters%5Bsentiment_snippet%5D=1685581&qs=pros-and-cons#reviews)

Users value the **detailed call tracking** capabilities of CallRail, providing clear insights into effective marketing campaigns. [(99 mentions)](https://www.g2.com/products/callrail/reviews?filters%5Bsentiment_snippet%5D=1683827&qs=pros-and-cons#reviews)

Users love the **insightful tracking capabilities** of CallRail, enabling clear campaign analysis and improved marketing strategies. [(82 mentions)](https://www.g2.com/products/callrail/reviews?filters%5Bsentiment_snippet%5D=1682572&qs=pros-and-cons#reviews)

Users value the **attribution accuracy** of CallRail, which effectively links calls to specific marketing efforts for better insights. [(69 mentions)](https://www.g2.com/products/callrail/reviews?filters%5Bsentiment_snippet%5D=1679124&qs=pros-and-cons#reviews)

Users find the lack of **group text messaging and outbound call recording** frustrating and limiting for their needs. [(33 mentions)](https://www.g2.com/products/callrail/reviews?filters%5Bsentiment_snippet%5D=1681766&qs=pros-and-cons#reviews)

Users experience **integration issues** with CallRail, particularly with niche CRMs and patient management software connections. [(30 mentions)](https://www.g2.com/products/callrail/reviews?filters%5Bsentiment_snippet%5D=1680316&qs=pros-and-cons#reviews)

Users find the **learning curve steep** due to unclear navigation and insufficient support for less common features. [(26 mentions)](https://www.g2.com/products/callrail/reviews?filters%5Bsentiment_snippet%5D=1686403&qs=pros-and-cons#reviews)

Users experience **call issues** with delays in call reflections and unhelpful customer support during integration challenges. [(25 mentions)](https://www.g2.com/products/callrail/reviews?filters%5Bsentiment_snippet%5D=1679636&qs=pros-and-cons#reviews)

Users often face **number issues** , including spam calls and concerns about billing based on call minutes. [(25 mentions)](https://www.g2.com/products/callrail/reviews?filters%5Bsentiment_snippet%5D=1686593&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of CallRail

##### 1. Ease of Use

Users appreciate the **ease of use** of CallRail, which simplifies call management and improves tracking efficiency.
[
See 122 mentions
](https://www.g2.com/products/callrail/reviews?filters%5Bsentiment_snippet%5D=1684841&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Nathalie I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nathalie I.")
NI

Nathalie I.

Small-Business (50 or fewer emp.)

4.5/5

"Efficient and easy to detect where the missed calls come from"

What do you like about CallRail?

I’m able to monitor the effectiveness of every keyword with CallRail. It’s easy to use, which makes it suitable for businesses of any size, and I keep

 ![Bethany R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bethany R.")
BR

Bethany R.

Mid-Market (51-1000 emp.)

4.5/5

"Effortless Tracking and Integration, Despite High Cost"

What do you like about CallRail?

I like that CallRail allows us to have full control over our tracking numbers. I appreciate the integration with other vendors and the ease of access

##### 2. Features

Users appreciate the **ease of use and effective tracking features** of CallRail, enhancing call management and campaign visibility.
[
See 109 mentions
](https://www.g2.com/products/callrail/reviews?filters%5Bsentiment_snippet%5D=1685581&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Vlad D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vlad D.")
VD

Vlad D.

Small-Business (50 or fewer emp.)

4.5/5

"A must-have for anyone doing online advertising campaigns"

What do you like about CallRail?

CallRail is a must have for tracking and attributing phone calls to specific marketing campaigns, which gives you visibility into what’s actually driv

 ![Bethany R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bethany R.")
BR

Bethany R.

Mid-Market (51-1000 emp.)

4.5/5

"Effortless Tracking and Integration, Despite High Cost"

What do you like about CallRail?

I like that CallRail allows us to have full control over our tracking numbers. I appreciate the integration with other vendors and the ease of access

##### 3. Call Tracking

Users value the **detailed call tracking** capabilities of CallRail, providing clear insights into effective marketing campaigns.
[
See 99 mentions
](https://www.g2.com/products/callrail/reviews?filters%5Bsentiment_snippet%5D=1683827&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Vlad D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vlad D.")
VD

Vlad D.

Small-Business (50 or fewer emp.)

4.5/5

"A must-have for anyone doing online advertising campaigns"

What do you like about CallRail?

CallRail is a must have for tracking and attributing phone calls to specific marketing campaigns, which gives you visibility into what’s actually driv

 ![Kevin D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin D.")
KD

Kevin D.

Small-Business (50 or fewer emp.)

4.5/5

"Effortless Call Tracking with AI Insights, Needs Setup Simplification"

What do you like about CallRail?

I love that with CallRail, I can easily track and filter out the things I need to check. It makes learning more about the AI tracking and how they wor

##### 4. Helpful

Users love the **insightful tracking capabilities** of CallRail, enabling clear campaign analysis and improved marketing strategies.
[
See 82 mentions
](https://www.g2.com/products/callrail/reviews?filters%5Bsentiment_snippet%5D=1682572&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Nathalie I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nathalie I.")
NI

Nathalie I.

Small-Business (50 or fewer emp.)

4.5/5

"Efficient and easy to detect where the missed calls come from"

What do you like about CallRail?

I’m able to monitor the effectiveness of every keyword with CallRail. It’s easy to use, which makes it suitable for businesses of any size, and I keep

 ![Bethany R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bethany R.")
BR

Bethany R.

Mid-Market (51-1000 emp.)

4.5/5

"Effortless Tracking and Integration, Despite High Cost"

What do you like about CallRail?

I like that CallRail allows us to have full control over our tracking numbers. I appreciate the integration with other vendors and the ease of access

##### 5. Attribution Accuracy

Users value the **attribution accuracy** of CallRail, which effectively links calls to specific marketing efforts for better insights.
[
See 69 mentions
](https://www.g2.com/products/callrail/reviews?filters%5Bsentiment_snippet%5D=1679124&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Vlad D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vlad D.")
VD

Vlad D.

Small-Business (50 or fewer emp.)

4.5/5

"A must-have for anyone doing online advertising campaigns"

What do you like about CallRail?

CallRail is a must have for tracking and attributing phone calls to specific marketing campaigns, which gives you visibility into what’s actually driv

 ![Kevin D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin D.")
KD

Kevin D.

Small-Business (50 or fewer emp.)

4.5/5

"Effortless Call Tracking with AI Insights, Needs Setup Simplification"

What do you like about CallRail?

I love that with CallRail, I can easily track and filter out the things I need to check. It makes learning more about the AI tracking and how they wor

### 5 Cons or Disadvantages of CallRail

##### 1. Missing Features

Users find the lack of **group text messaging and outbound call recording** frustrating and limiting for their needs.
[
See 33 mentions
](https://www.g2.com/products/callrail/reviews?filters%5Bsentiment_snippet%5D=1681766&qs=pros-and-cons#reviews)

See Related User Reviews

ML

Matthew L.

Small-Business (50 or fewer emp.)

5.0/5

"Intuitive IVR and Easy Call Tracking"

What do you dislike about CallRail?

We had to use an outside source to record our AI call routing messages. If there could be a built-in AI voice agent we can use for call routing that'd

 ![Scott P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott P.")
SP

Scott P.

Small-Business (50 or fewer emp.)

5.0/5

"Essential Tool for Tracking Ad ROI"

What do you dislike about CallRail?

Sometimes the mobile app takes too many taps to simply make a phone call, and it lacks basic functionality like swipe from left to go back to the prev

##### 2. Integration Issues

Users experience **integration issues** with CallRail, particularly with niche CRMs and patient management software connections.
[
See 30 mentions
](https://www.g2.com/products/callrail/reviews?filters%5Bsentiment_snippet%5D=1680316&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Vlad D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vlad D.")
VD

Vlad D.

Small-Business (50 or fewer emp.)

4.5/5

"A must-have for anyone doing online advertising campaigns"

What do you dislike about CallRail?

I wish it supported automated text/call followups with leads who have scheduled a call.

 ![Chelsea V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chelsea V.")
CV

Chelsea V.

Mid-Market (51-1000 emp.)

4.0/5

"Reliable Attribution with Easy Setup"

What do you dislike about CallRail?

It could have a better integration, but overall it's great.

##### 3. Learning Curve

Users find the **learning curve steep** due to unclear navigation and insufficient support for less common features.
[
See 26 mentions
](https://www.g2.com/products/callrail/reviews?filters%5Bsentiment_snippet%5D=1686403&qs=pros-and-cons#reviews)

See Related User Reviews

GP

Guy P.

4.5/5

"Good Customer Service, Complex UI"

What do you dislike about CallRail?

The desktop user interface is a bit complicated. It seems like that could be simplified to some degree.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

2.5/5

"Call Flows Can Be Tricky to Set Up, Though Voicemail Saving Helps"

What do you dislike about CallRail?

It's sometimes a little tough to set up the call flows.

##### 4. Call Issues

Users experience **call issues** with delays in call reflections and unhelpful customer support during integration challenges.
[
See 25 mentions
](https://www.g2.com/products/callrail/reviews?filters%5Bsentiment_snippet%5D=1679636&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Alan Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alan Z.")
AZ

Alan Z.

4.0/5

"Call Recording Shines, AI Voice Assist Needs Work"

What do you dislike about CallRail?

The AI Voice Assist is great, but it's not as refined and capable as I would like. It sometimes asks repeat questions, like scheduling an appointment

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Powerful Call Reporting: Replays, Keyword Conversion Insights, and Clear Analytics"

What do you dislike about CallRail?

I have had issues with the call pool being too small and calls for other businesses.

##### 5. Number Issues

Users often face **number issues** , including spam calls and concerns about billing based on call minutes.
[
See 25 mentions
](https://www.g2.com/products/callrail/reviews?filters%5Bsentiment_snippet%5D=1686593&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Nathalie I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nathalie I.")
NI

Nathalie I.

Small-Business (50 or fewer emp.)

4.5/5

"Efficient and easy to detect where the missed calls come from"

What do you dislike about CallRail?

This is particularly useful for small businesses or startups that handle a lot of calls. However, costs can add up quickly if you need advanced featur

 ![Bethany R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bethany R.")
BR

Bethany R.

Mid-Market (51-1000 emp.)

4.5/5

"Effortless Tracking and Integration, Despite High Cost"

What do you dislike about CallRail?

Cost is high. A lot of our vendors provide free tracking numbers

 ![Lydia P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lydia P.")
LP

Lydia P.

Chief Data Officer

Mid-Market (51-1000 emp.)

7/15/2026

"Excellent Number Tracking"

5/5

What do you like best about CallRail?

The number tracking for specific marketing pieces and that it integrates with Salesforce. Review collected by and hosted on G2.com.

What do you dislike about CallRail?

The salesforce integration needs to be more robust with the data feed options. We had to do a lot of customization to make it work for our business. The website pools do not pull through well in the salesforce integration data feed. It would be great if it didn't keep the original source value if a lead calls us from multiple phone numbers. The CallRail voice AI needs some additional options for customization per phone numbers instead of only having one path available for it. Review collected by and hosted on G2.com.

What problems is CallRail solving and how is that benefiting you?

Source tracking of leads and reporting of call volume. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: G2 invite on behalf of seller

CO

Christopher O.

PPC Specialist

Small-Business (50 or fewer emp.)

7/17/2026

"Great for call attribution data."

5/5

What do you like best about CallRail?

We use CallRail for attribution for our marketing campaigns. It's amazing to be able to know which marketing channels are driving phone calls. it's more worth it the more you're spending on marketing. it's more worth it the more you're spending on marketing. Review collected by and hosted on G2.com.

What do you dislike about CallRail?

Overall there's little that I dislike, but the integration with Google Ads explanation is a bit unclear. The integration works fine, it's just unclear exactly how things are reported. Review collected by and hosted on G2.com.

What problems is CallRail solving and how is that benefiting you?

It solves call attribution for us. For many of our clients their primary point of contact is a call and we have to be able to track where calls came from. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: G2 invite on behalf of seller

 ![Vlad D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vlad D.")
VD

Vlad D.

Vice President of Performance Improvement and Analytics

Small-Business (50 or fewer emp.)

10/23/2025

"A must-have for anyone doing online advertising campaigns"

4.5/5

What do you like best about CallRail?

CallRail is a must have for tracking and attributing phone calls to specific marketing campaigns, which gives you visibility into what’s actually driving leads for your business. Review collected by and hosted on G2.com.

What do you dislike about CallRail?

I wish it supported automated text/call followups with leads who have scheduled a call. Review collected by and hosted on G2.com.

What problems is CallRail solving and how is that benefiting you?

CallRail enables us to accurately attribute leads to various marketing sources, especially for phone-based conversions that are often harder to track. By giving us clear visibility into which campaigns, keywords, or channels are driving inbound calls, we’re able to make smarter marketing decisions, optimize budget allocation, and see ROI for our advertising. Review collected by and hosted on G2.com.

Show More

8/5/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Gabrielle M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabrielle M.")
GM

Gabrielle M.

Press Intern

Small-Business (50 or fewer emp.)

7/14/2026

"Real-Time Marketing Insights and Customer Collaboration with CallRail"

5/5

What do you like best about CallRail?

CallRail allows my team to provide real-time results from our marketing campaigns. It also allows us to collaborate with our customers as they grade calls in real-time. Review collected by and hosted on G2.com.

What do you dislike about CallRail?

I do find some of the source tracking to be confusing, especially delineating between organic and paid. This makes it difficult to show true ROAS for our campaigns. Review collected by and hosted on G2.com.

What problems is CallRail solving and how is that benefiting you?

CallRail is allowing us to solve the problem of where new leads and customers are truly coming from for our customers. So often we get told, well we drove these calls or leads. This system allows us to show our customers the true benefit and return of marketing. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Tsvetan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tsvetan K.")
TK

Tsvetan K.

Project Manager

Small-Business (50 or fewer emp.)

7/14/2026

"User-Friendly UI, Excellent Human Support, and Game-Changing AI Features"

5/5

What do you like best about CallRail?

The UI is very user-friendly, which helps our not-so-tech-savvy clients navigate the dashboard with ease. The human support is also excellent and always available whenever we need help. On top of that, the AI features have been a real game-changer for our clients as well. Review collected by and hosted on G2.com.

What do you dislike about CallRail?

The main issue I keep coming back to is that it’s limited by location. Review collected by and hosted on G2.com.

What problems is CallRail solving and how is that benefiting you?

As an agency, the main problem it solves for us is reporting and tracking marketing performance. From the client’s point of view, the new AI receptionist service has addressed the issue of unanswered calls and helps ensure calls don’t go missed. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising")
AM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

7/15/2026

"Clear Call Tracking and Lead Attribution"

4.5/5

What do you like best about CallRail?

What I like best about CallRail is how easy it makes it to track where phone leads are coming from. It gives us clear attribution data, helping us understand which marketing campaigns and channels are generating calls. Review collected by and hosted on G2.com.

What do you dislike about CallRail?

The platform is easy to use overall, but some of the reporting can take a little time to learn, especially if you're new to call tracking. It would also be nice to have more customization options for certain reports and dashboards. Review collected by and hosted on G2.com.

What problems is CallRail solving and how is that benefiting you?

CallRail helps us accurately track where phone leads are coming from, so we can measure the effectiveness of our marketing campaigns instead of relying on assumptions. It gives us better visibility into which channels are driving calls, allowing us to optimize budgets, improve reporting, and make more informed marketing decisions for our clients. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Denise P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Denise P.")
DP

Denise P.

Office Manager

Small-Business (50 or fewer emp.)

7/14/2026

"User-Friendly Call Tracking and Review in Just a Few Clicks"

5/5

What do you like best about CallRail?

We like knowing where our calls are coming from so we can track them and review them for accuracy, as well as assess our customer service. Call is user friendly and we can do these tasks with just a few clicks. Review collected by and hosted on G2.com.

What do you dislike about CallRail?

We have numbers that are not tied to Callrail and those cannot be tracked. Review collected by and hosted on G2.com.

What problems is CallRail solving and how is that benefiting you?

It helps us track our leads so we can maximize our marketing budget and also allows us to improve our communications with current and potential clients. We love the new transcribe feature in the app. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: G2 invite on behalf of seller

 ![Valerie H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Valerie H.")
VH

Valerie H.

Mid-Market (51-1000 emp.)

7/13/2026

"Intuitive Tracking with Seamless API Integrations"

5/5

What do you like best about CallRail?

I use CallRail for tracking paid ad traffic who land on our page and call our sales team. I like not losing campaign and traffic source from our Bing and Google paid ads and that it ensures a double check from Google Ads analytics of conversions. I'm able to see what people are calling in most from the type of keywords. I like the pretty straightforward dashboards and API integrations, as well as the different table views of my data and built-in analytics. The initial setup was pretty easy too. Review collected by and hosted on G2.com.

What do you dislike about CallRail?

Some of the exporting and data connection features for certain pieces of data can be buried at times. Review collected by and hosted on G2.com.

What problems is CallRail solving and how is that benefiting you?

I use CallRail to avoid losing campaign and traffic source data, verify Google Ads conversions, and identify effective keywords. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: G2 invite on behalf of seller

 ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness")
AH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

7/15/2026

"Easy Setup, Needs Feature Enhancement"

2/5

What do you like best about CallRail?

I find CallRail easy to use with a lot of native integrations. You don't need to make a custom API like you do with other platforms. You can simply click a few buttons and link up your Google Ads account, allowing you to have an account running in just a few minutes. Review collected by and hosted on G2.com.

What do you dislike about CallRail?

I feel that there are not as many features available as in other platforms like Go High Level. I find 'text back' harder to use, and there are more things I can do in other platforms with AI that I can't do currently within CallRail. I feel it's becoming a little outdated compared to other platforms. Review collected by and hosted on G2.com.

What problems is CallRail solving and how is that benefiting you?

I use CallRail to show return on investment from phone calls and track the cost per phone call. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: G2 invite on behalf of seller

 ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising")
AM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

7/14/2026

"Easy UX, Fast Performance, and Responsive CallRail Support"

4.5/5

What do you like best about CallRail?

I like how easy the UX is. It is very easy to find reports, especially working at an agency where we have multiple call rail accounts/numbers.

The integrations with our reporting dashboard, Agency Analytics, is super helpful for our agency and clients.

The speed/workload is never slow; performance from the account is superb.

The pricing matches with what we receive on our agency account.

CallRail support always gets back to my team almost instantly; there are never long wait times. Review collected by and hosted on G2.com.

What do you dislike about CallRail?

I wish we could have individual clients' cards associated with their accounts. Instead, we have our agency card that covers all numbers, and then we bill clients. Review collected by and hosted on G2.com.

What problems is CallRail solving and how is that benefiting you?

Listening to calls and being able to tag them as good/poor quality leads is one of the biggest advantages. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

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