--- title: CallPro CRM Reviews meta_title: 'CallPro CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how CallPro CRM works for a business like yours. aggregate_rating: rating_value: 3.5 review_count: 4 scale: '5' date_modified: '2025-10-31' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # CallPro CRM Reviews **Vendor:** Quality System Solutions Ltd **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 3.5/5.0 **Total Reviews:** 4 ## About CallPro CRM A flexible, fully configurable sales and marketing automation solution. CallPro CRM helps at every stage of the sales cycle, from establishing initial relationships to retaining happy loyal customers. Instill efficiency at the heart of your organization by automating key activities. ## CallPro CRM Reviews ### 1. Powerful and Streamlined **Rating:** 4.5/5.0 stars **Reviewed by:** Abhishek S. | Integrations and Partnership Marketing , Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about CallPro CRM?** The thing I love most about CallPro CRM is how it turbocharges my call efficiency and sales process. It takes away all the tedious tasks and gives me the tools I need to connect with the right people at the right time and close deals faster. **What do you dislike about CallPro CRM?** One thing I could nitpick about CallPro is the slightly dated interface. It's not the most visually appealing, and it could be more intuitive for beginners. Also, some of the advanced reporting features are a bit hidden, which could be frustrating for users who want to dive deep into their data. **What problems is CallPro CRM solving and how is that benefiting you?** Before CallPro, I was constantly juggling multiple tools and spreadsheets, which wasted precious time and led to lost opportunities. CallPro solved this by centralizing all my sales data and activities in one place, making me more organized and efficient. ### 2. A 50-50 Usability: CallPro **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about CallPro CRM?** A new feature called the predictive calling helped our sales team to boost their productivity. Call volumes have increased considerably. Support was quick when the team had issues implementing in the process. **What do you dislike about CallPro CRM?** User interface needs improvement. Takes time to implement as it is not user friendly. Although we received quick support, tools should be easy to use. **What problems is CallPro CRM solving and how is that benefiting you?** Auotmating sales process was our goal which CallPro had the solution with may of its features. We were keen on on the utomated tasks which is one of the feature that we required. However the it took a lot of time to implement. Hence we had to opt out of this tool in the long run. ### 3. Using CallPro, we had a good conversation and conversion! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2019 **What do you like best about CallPro CRM?** We primarily used this for our sales calling activities. It is good for value and recommended for all the startups and small companies. It is easy to use and has lot of functionality to the users like crm, reporting, managing campaigns etc. **What do you dislike about CallPro CRM?** I have not across any dislike but yes the product has a long way to go. **Recommendations to others considering CallPro CRM:** I recommend to all the startups for this platform, this is at a quite competeitve pricing and it has a lot capabilities which morever can address all your needs to for sales/marketing **What problems is CallPro CRM solving and how is that benefiting you?** We upgraded ourselves from using the free version for our calling needs to CallPro ### 4. Capable data capture technology for call centers **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2018 **What do you like best about CallPro CRM?** Allows loading of scripts and data capture while on calls **What do you dislike about CallPro CRM?** Transferring and placing calls on hold can be a bit unresponsive/buggy **What problems is CallPro CRM solving and how is that benefiting you?** Managing incoming calls in a consistent and customer oriented environment ## CallPro CRM Discussions - [What is CallPro CRM used for?](https://www.g2.com/discussions/what-is-callpro-crm-used-for) - [View CallPro CRM pricing details and edition comparison](https://www.g2.com/products/callpro-crm-reviews/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-12+15%3A16%3A21+-0500&secure%5Bsession_id%5D=ac3bb7bd-9d22-48f3-a0f9-9a2af7888f94&secure%5Btoken%5D=c86a75d061f8d229c39cca32bd8e6fa3ef8b020c2551ad901be7cab04ba2b9e0&format=llm_user) ## CallPro CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top CallPro CRM Alternatives - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,842 reviews) - [Maximizer](https://www.g2.com/products/maximizer/reviews) - 4.0/5.0 (642 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) - 4.5/5.0 (1,062 reviews)