It provides us with insights that we wouldn’t have had before and allows the business to deep dive into performance against specific areas Review collected by and hosted on G2.com.

System log out after a certain time, particularly when using command post or coach Review collected by and hosted on G2.com.

As I continue to evaluate the market, I consistently come back to CallMiner as a leader in the space. The products seem to work well with each other and provide real value. Review collected by and hosted on G2.com.

I am yet to find something that I do not like about the product suite. Review collected by and hosted on G2.com.

Provides great insights, CallMiner is always looking to improve its products and really takes feedback seriously. CallMiner support is attentive and always available to help. Review collected by and hosted on G2.com.

Not much; I think the innovations answer updates are always well thought out. Review collected by and hosted on G2.com.

Really like the new search functionality inclusion of the hierarchy is also a great help. Review collected by and hosted on G2.com.

What would be nice is great if you could export data automatically without using the API. Another thing which would be really good would be to get more than five different areas for a score. Review collected by and hosted on G2.com.

Ease of use in Eureka and the premade categories. Review collected by and hosted on G2.com.

I wish coach find was a bit more intuitive. Review collected by and hosted on G2.com.

Being able to analyze, test, and evaluate as well as make changes as needed. Review collected by and hosted on G2.com.

Can be overwhelming with so much on the screen Review collected by and hosted on G2.com.

Many different functions with information and learning sessions. Review collected by and hosted on G2.com.

Some of the workshop sessions being less than optimal. Review collected by and hosted on G2.com.

I love all the QA features and the coaching features Review collected by and hosted on G2.com.

There isn't anything I don't like but I'm still new. Review collected by and hosted on G2.com.

Predictive analytics appears to be a veryuseful tool. Review collected by and hosted on G2.com.

I have not seen any negative impacts to the product Review collected by and hosted on G2.com.

simplicity to use software. Great customer support Review collected by and hosted on G2.com.

there is nothing to dislike about the product Review collected by and hosted on G2.com.