CallingAgency Reviews (20)

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CallingAgency Reviews (20)

5.0
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John D. L.
JL
John D. L.
Mid-Market (51-1000 emp.)
"Helping our team stay focused on deal-making"
5/5
What do you like best about CallingAgency?

It’s not only about the calls he makes; it’s about how he composes himself. They’ve adopted our company’s professional tone quite impressively. I like that they don’t just give us the raw data – they also summarize it in a way that makes sense for us to use. Their 'listen-first' strategy. They are able to listen to the feedback we give them and not merely read a script. Review collected by and hosted on G2.com.

What do you dislike about CallingAgency?

I would be interested in observing a tighter integration with our CRM. We’re copying and pasting a bit too much at present, which is not ideal for an operation of our size. Having direct API sync will make our life much easier. Review collected by and hosted on G2.com.

Jess M.
JM
Jess M.
Business Development manager
Banking
Enterprise (> 1000 emp.)
"Quick Onboarding and Time-Saving Lead Qualification with Helpful Daily Reports"
5/5
What do you like best about CallingAgency?

Onboarding was quick, only took three days. The callers of them grasped our ideal customer profile and the intricacies of fintech quickly. It’s helpful due to daily reports and call recordings that we receive. It saves us ample time on manual qualification of leads and makes calendar scheduling consistent. Review collected by and hosted on G2.com.

What do you dislike about CallingAgency?

The leads generated have to be manually transferred into our own CRM system. It adds a little bit of admin work on our end. In addition, we hold weekly sync meetings to update the script whenever there are changes in our service or technical brands. Review collected by and hosted on G2.com.

Craig P.
CP
Craig P.
Enterprise (> 1000 emp.)
"Predictable Revenue Growth Through Fully Managed Outbound Prospecting"
5/5
What do you like best about CallingAgency?

I am very impressed with their pre-qualification of a deal first before working on it. Every prospect is screened against our target profile pre-booking resulting in 85-90% stable show rates, in the meeting. In addition, their communication is incredibly quick and collaborative, making them seem like an extension of our internal operations. Review collected by and hosted on G2.com.

What do you dislike about CallingAgency?

No major issues are reported. The short ramp-up period of two weeks was us working together in intimate detail to refine our unique value proposition and the scripts we would use. Although appointment volume during that initial calibration phase was a little tepid, performance rapidly accelerated once the parameters were entrenched. Review collected by and hosted on G2.com.

Jacqueline S.
JS
Jacqueline S.
Mid-Market (51-1000 emp.)
"Accelerated Pipeline Velocity and Scalable Outbound Performance"
5/5
What do you like best about CallingAgency?

The quality of their pre-qualification verification process is outstanding. Before booking, they carefully screen each potential customer to ensure a perfect match with our ideal customer profile, resulting in a significantly higher meeting success rate—close to 90%. Also, their team is extremely proactive and responsive, making them feel like a true part of our company rather than an outside agency. Review collected by and hosted on G2.com.

What do you dislike about CallingAgency?

In the beginning weeks of live operation, we had intense coordination of two warring teams to fully align our technical messaging and technical thresholds. Our first coordination meetings were few and far between, but once we had our setups in place, the performance boomed through the roof. Review collected by and hosted on G2.com.

Mia K.
MK
Mia K.
Senior Director of Operations
Information Technology and Services
Small-Business (50 or fewer emp.)
"Reliable Outbound Engine That Transformed Our Pipeline Stability"
5/5
What do you like best about CallingAgency?

Crucial. These are people who truly own their story; these are not simply contacts. They are pre-qualified against our ICP before any appointment ever makes it to our calendar. This is the difference. Our show rates have been very high due to this very high filtering bar. Furthermore, their team communicates and behaves like more of an internal department than a third party. Review collected by and hosted on G2.com.

What do you dislike about CallingAgency?

In the first two weeks, we needed to iterate and refine to pull together what we saw as our technical value props and messaging. This short prep period also slowed down appointment setting here at first, but after goal setting was done it quickly went back to normal. Review collected by and hosted on G2.com.

Ashlea B.
AB
Ashlea B.
Small-Business (50 or fewer emp.)
"Consistent, Pre-Verified Appointments That Reach Real Decision-Makers"
5/5
What do you like best about CallingAgency?

The valuable aspect is that they are dedicated to reaching the actual decision-makers, not just bringing in unknown customers. Within the first two months, we notice a steady flow of 15 to 20 eligible appointments each month. Since their team pre-verifies each lead, our sales representatives rarely miss appointments and don't waste energy on unqualified prospects. Due to their communication skills and proactive attitude, they are considered an integral part of our internal team. Review collected by and hosted on G2.com.

What do you dislike about CallingAgency?

There's not much to dislike, although our ideal customer profiles and messaging scripts needed some fine-tuning during the initial preparation phase. The number of leads and performance were somewhat low in the first few weeks until everything started working properly, which is a normal part of onboarding any new outbound partner. Review collected by and hosted on G2.com.

Priya R.
PR
Priya R.
Mid-Market (51-1000 emp.)
"Predictable Outbound Growth and High-Quality Pipeline Generation"
5/5
What do you like best about CallingAgency?

The most impressive thing is that it has a real impact on the pipeline. The results were quickly visible. Within the first few months, we were able to generate 18 to 25 qualified appointments per month (a 12% increase), most of which were with actual decision-makers. Since we pre-qualified each lead before booking, our show rate was high and our closers didn't waste time on inappropriate meetings. Their squad is now fully integrated with our squad. Review collected by and hosted on G2.com.

What do you dislike about CallingAgency?

I have nothing major to call out against. As with any outbound partnership we’ve pursued, there was some close coordination required at first to dial in specific messaging and ICP. After that, volume and quality quickly stabilized, though it does require a short adjustment period at the start. Review collected by and hosted on G2.com.

Ray C.
RC
Ray C.
Mid-Market (51-1000 emp.)
"Consistent Pipeline Growth and Tangible Results from Day One"
5/5
What do you like best about CallingAgency?

The most tangible impact you see on the pipeline. The results showed up fast. Out of the box we matched a constant 15 to 20 qualified appointments per month, all with actual deciders. Since all leads had been qualified prior to booking, we maintained an excellent show rate - and closers weren't meeting with prospects that couldn't buy! They immediately feel a part of our team almost as if they have been here from the outset. Review collected by and hosted on G2.com.

What do you dislike about CallingAgency?

The actors performances are so good there really is nothing substantial to criticize. As with any new outbound partnership, it just took a few iterations with the messaging and ICP to get everything just right. After that first period, the volume and quality stabilise quickly but there does need to be a short adjustment phase at the beginning. Review collected by and hosted on G2.com.

Derek L.
DL
Derek L.
Mid-Market (51-1000 emp.)
"Quick Pipeline Impact with Consistently Qualified Appointments"
5/5
What do you like best about CallingAgency?

The most significant thing is its real impact on our pipeline. The results were quickly seen. Within the first few months, we were consistently getting 15 to 20 qualified appointments each month, most of them with actual decision-makers. Since each lead was pre-qualified before booking, our show rate was high and our closers were not wasting time in inappropriate meetings. Their team seems to be fully integrated with our team. Review collected by and hosted on G2.com.

What do you dislike about CallingAgency?

There were no major flaws to speak of. As with any new outbound partnership, we needed some intensive coordination during the initial setup to get our specific messaging and ICP (Ideal Customer Profile) dialed in. After that initial phase, volume and quality quickly stabilized, but a brief adjustment period was required at the start. Review collected by and hosted on G2.com.

Bernd S.
BS
Bernd S.
Mid-Market (51-1000 emp.)
"Proactive Team That Feels In-House, Delivering ICP-Aligned Leads"
5/5
What do you like best about CallingAgency?

The most impressive thing about the team is their proactive mindset. They keep regular contact with us and can adjust campaigns quickly based on feedback from our sales team. The leads are not only provided but also filtered in a manner that aligns with our Ideal Customer Profile (ICP). It seems that they are part of our company. Review collected by and hosted on G2.com.

What do you dislike about CallingAgency?

In the beginning, it took a little time for them to fully sync with our onboarding and messaging style. Although it's a very common thing, our lead flow wasn't what we expected during the first two weeks. But once they understood our tone and target, the performance has been outstanding ever since. Review collected by and hosted on G2.com.