KW

Kendall W.

Creative Director

Graphic Design

Small-Business (50 or fewer emp.)

5/10/2016

"Current customer looking for new ways to use Clicktools."

4.5/5

What do you like best about CallidusCloud Clicktools?

Discussing solutions with other customers, keynotes. Review collected by and hosted on G2.com.

What do you dislike about CallidusCloud Clicktools?

Would like more workshops, more best practices and use case examples. Review collected by and hosted on G2.com.

Recommendations to others considering CallidusCloud Clicktools:

Clicktools is easy to set up and fast to deploy. No need to be a tech to make use of it. Review collected by and hosted on G2.com.

What problems is CallidusCloud Clicktools solving and how is that benefiting you?

Closed case surveys for both internal and external customers. Learned how to better serve our customers. Review collected by and hosted on G2.com.

RL

Ronald L.

Business Support & Customer Advocay Manager

Computer Software

Enterprise (> 1000 emp.)

5/11/2016

"Clicktools survey"

4.5/5

What do you like best about CallidusCloud Clicktools?

Ease of use and cost. Much cheaper than what we were using. Review collected by and hosted on G2.com.

What do you dislike about CallidusCloud Clicktools?

Customizations are not easy and not recommended Review collected by and hosted on G2.com.

GB

Gordon B.

Director of Operations

Religious Institutions

Small-Business (50 or fewer emp.)

12/10/2015

"High-End Professional Surveys and Webforms which Sync with Salesforce"

5/5

What do you like best about CallidusCloud Clicktools?

Clicktools has an amazing drag and drop interface, best-in-class survey logic and very robust syncing with our CRM system. We use it for EVERYTHING: course registrations, lead capture, even web donations, and of course feedback surveys. Great looking reports and filtering capabilities. Review collected by and hosted on G2.com.

What do you dislike about CallidusCloud Clicktools?

I can't think of anything. Love this product. Review collected by and hosted on G2.com.

Recommendations to others considering CallidusCloud Clicktools:

Take the time to learn the nuances and the way data flows between systems. There is tremendous power in this tool! Review collected by and hosted on G2.com.

What problems is CallidusCloud Clicktools solving and how is that benefiting you?

Webforms, registrations, customer data direct to Salesforce, allowing customers to update their contact information and records, data capture, branded donation forms with more sophisticated logic and options than stand-alone Paypal. Review collected by and hosted on G2.com.

AI

Verified User in Internet

Mid-Market (51-1000 emp.)

5/10/2016

"Easy to use!"

5/5

What do you like best about CallidusCloud Clicktools?

Easy integration with Salesforce and it's easy to use, especially the mapping and customizing Review collected by and hosted on G2.com.

What do you dislike about CallidusCloud Clicktools?

Survey builder question types hard to distinguish with the icons. Also still learning how to deal with the crm sync errors Review collected by and hosted on G2.com.

UH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

5/3/2016

"Drag and Drop is very useful"

2.5/5

What do you like best about CallidusCloud Clicktools?

The easy interface, the drag and drop functions. Review collected by and hosted on G2.com.

What do you dislike about CallidusCloud Clicktools?

I haven't used it frequently enough to find a major downside, it was for one project only. Review collected by and hosted on G2.com.

Recommendations to others considering CallidusCloud Clicktools:

It seemed fairly straightforward, not too difficult to pick up and use for a survey. Review collected by and hosted on G2.com.

What problems is CallidusCloud Clicktools solving and how is that benefiting you?

Customer survey builds for data mining. The benefits were the returns on the surveys and ease of use. Review collected by and hosted on G2.com.

AI

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

5/10/2016

"Excellent tool easy to use, rich reports"

5/5

What do you like best about CallidusCloud Clicktools?

Love the reporting tools and how easy it is to generate and automate a report from the system. The integration of Clicktools was made easy by their friendly employees Review collected by and hosted on G2.com.

What do you dislike about CallidusCloud Clicktools?

nothing to dislike clicktools is great! Review collected by and hosted on G2.com.

AC

Verified User in Construction

Enterprise (> 1000 emp.)

12/11/2015

"Clicktools is flexible and efficient"

4.5/5

What do you like best about CallidusCloud Clicktools?

There is a lot of flexibility in designing surveys - much more so than other survey softwares I've used. And the integration with Salesforce is a dream! It's been flawless. Review collected by and hosted on G2.com.

What do you dislike about CallidusCloud Clicktools?

The new interface looks nice, but still navigates a bit awkward. Review collected by and hosted on G2.com.

Recommendations to others considering CallidusCloud Clicktools:

It's been great for us! I would recommend Clicktools especially if you want to integrate your data with Salesforce. Review collected by and hosted on G2.com.

What problems is CallidusCloud Clicktools solving and how is that benefiting you?

Customer satisfaction and team member experience/satisfaction. The biggest benefit is the integration with Salesforce, eliminating the need for data entry. Review collected by and hosted on G2.com.

UC

Verified User in Computer Software

Enterprise (> 1000 emp.)

5/11/2016

"Clicktools Surveys "

5/5

What do you like best about CallidusCloud Clicktools?

Ease of use, intuitive user interface. Support is very responsive. Review collected by and hosted on G2.com.

What do you dislike about CallidusCloud Clicktools?

New to the product, issues with mapping at times. Review collected by and hosted on G2.com.

UL

Verified User in Leisure, Travel & Tourism

Enterprise (> 1000 emp.)

5/10/2016

"Great product!"

4.5/5

What do you like best about CallidusCloud Clicktools?

Great integration with salesforce, take feedback on board and look at implementing based on customer suggestions Review collected by and hosted on G2.com.

What do you dislike about CallidusCloud Clicktools?

Needs modernising, other tools out there that look prettier. Need to stay competative Review collected by and hosted on G2.com.

DR

David R.

Internal Technical Administrator

E-Learning

Mid-Market (51-1000 emp.)

12/10/2015

"Helps us survey our customers on support quality!"

4.5/5

What do you like best about CallidusCloud Clicktools?

Integrates well with Salesforce. The UI has an easy learning curve. Review collected by and hosted on G2.com.

What do you dislike about CallidusCloud Clicktools?

The UI could be a little nicer. Larger font would be great. Review collected by and hosted on G2.com.