---
title: CallidusCloud Clicktools Reviews
meta_title: 'CallidusCloud Clicktools Reviews 2026: Details, Pricing, & Features |
  G2'
meta_description: Filter 66 reviews by the users' company size, role or industry to
  find out how CallidusCloud Clicktools works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 66
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# CallidusCloud Clicktools Reviews
**Vendor:** SAP  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 66
## About CallidusCloud Clicktools
SAP Clicktools enables business to drive sales and refine service though automated and actionable customer data. Utilizing deep out-of-the-box integration, Clicktools Enterprise Feedback Management allows business users to capture rich customer sentiment, refine centralized 360 account data, and engage customers with automated workflows to improve sales, refine service, identify new opportunities, and more... Clicktools and Salesforce seamlessly integrate, enabling organizations to automate and centralize VoC initiatives: • CAPTURE customer insight through surveys, scripts, conditional questioning, and forms. • REFINE service and CRM data with contextual customer sentiment. • ENGAGE customers with deep insights automatically to drive loyalty and improve lifetime value.





## CallidusCloud Clicktools Discussions
  - [What is CallidusCloud Clicktools used for?](https://www.g2.com/discussions/what-is-calliduscloud-clicktools-used-for)

- [View CallidusCloud Clicktools pricing details and edition comparison](https://www.g2.com/products/calliduscloud-clicktools/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-07-18+21%3A43%3A37+-0500&secure%5Bsession_id%5D=20ca55ea-6978-42ad-a73d-434e0ddac52f&secure%5Btoken%5D=19884297dfecc51c69d9193bc4912f56bd09aff853776010682b77596186d5d3&format=llm_user)

## CallidusCloud Clicktools Features
**Generative AI**
- AI Text Generation
- AI Text Summarization

**Survey Management**
- Survey Deployment
- Feedback Collection
- Device Responsiveness

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action

**System Management**
- Security

## Top CallidusCloud Clicktools Alternatives
  - [AskNicely](https://www.g2.com/products/asknicely/reviews) - 4.7/5.0 (1,029 reviews)
  - [UserVoice](https://www.g2.com/products/uservoice/reviews) - 4.5/5.0 (232 reviews)
  - [UserTesting](https://www.g2.com/products/usertesting/reviews) - 4.4/5.0 (734 reviews)