--- title: CallidusCloud Clicktools Reviews meta\_title: 'CallidusCloud Clicktools Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 66 reviews by the users' company size, role or industry to find out how CallidusCloud Clicktools works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 66 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # CallidusCloud Clicktools Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by CallidusCloud Clicktools but has limited features. Are you part of the CallidusCloud Clicktools team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! SAP Clicktools enables business to drive sales and refine service though automated and actionable customer data. Utilizing deep out-of-the-box integration, Clicktools Enterprise Feedback Management allows business users to capture rich customer sentiment, refine centralized 360 account data, and engage customers with automated workflows to improve sales, refine service, identify new opportunities, and more... Clicktools and Salesforce seamlessly integrate, enabling organizations to automate and centralize VoC initiatives: • CAPTURE customer insight through surveys, scripts, conditional questioning, and forms. • REFINE service and CRM data with contextual customer sentiment. • ENGAGE customers with deep insights automatically to drive loyalty and improve lifetime value. * * * Seller [SAP](https://www.g2.com/sellers/sap) Discussions [CallidusCloud Clicktools Community](https://www.g2.com/products/calliduscloud-clicktools/discuss) Languages Supported Afrikaans, Arabic, Bengali, Bulgarian, Catalan, Czech, Welsh, Danish, German, English, Estonian, Basque, Persian, Finnish, French, Irish, Gujarati, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Central Khmer, Korean, Latin, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Mongolian, Malay, Nepali, Dutch, Norwegian, Punjabi, Polish, Portuguese, Quechua, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Tatar, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Chinese (Simplified), Tibetan, Fijian, Maltese, Maori, Samoan, Tonga (Tonga Islands), Xhosa Solution Type All-in-One Overview by Christopher Chan Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 15 months [ View More Pricing Information ](https://www.g2.com/products/calliduscloud-clicktools/pricing) ## Top-Rated Alternatives [ ![AskNicely](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AskNicely") AskNicely 4.7/5(1,050) ](https://www.g2.com/products/asknicely/reviews) [ ![UserVoice](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "UserVoice") UserVoice 4.5/5(243) ](https://www.g2.com/products/uservoice/reviews) [ ![UserTesting](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "UserTesting") UserTesting 4.4/5(792) ](https://www.g2.com/products/usertesting/reviews) [ View All Alternatives ](https://www.g2.com/products/calliduscloud-clicktools/competitors/alternatives) ## User Insights Average based on 66 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Kiyoshi K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kiyoshi K.") KK Kiyoshi K. Salesforce Product Manager Mid-Market (51-1000 emp.) 10/23/2018 "It does what it is supposed to." 3/5 What do you like best about CallidusCloud Clicktools? The integration with Salesforce is excellent. Nothing beats seamless communication between platforms. Review collected by and hosted on G2.com. What do you dislike about CallidusCloud Clicktools? Building new surveys isn't the most user-friendly. Their UI is clunky, it isn't pretty, and the end result feels lacking in terms of design. Review collected by and hosted on G2.com. Recommendations to others considering CallidusCloud Clicktools: Keep shopping. There are plenty of other options out there that just look better and the interface is just more intuitive. Review collected by and hosted on G2.com. What problems is CallidusCloud Clicktools solving and how is that benefiting you? We use Clicktools to send out surveys to Account Executives when our Sales Development Representatives make meetings. We are looking for continuous feedback on our meetings to ensure that we are on the right track and setting meetings that our Clients actually care about. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 5/3/2016 "Drag and Drop is very useful" 2.5/5 What do you like best about CallidusCloud Clicktools? The easy interface, the drag and drop functions. Review collected by and hosted on G2.com. What do you dislike about CallidusCloud Clicktools? I haven't used it frequently enough to find a major downside, it was for one project only. Review collected by and hosted on G2.com. Recommendations to others considering CallidusCloud Clicktools: It seemed fairly straightforward, not too difficult to pick up and use for a survey. Review collected by and hosted on G2.com. What problems is CallidusCloud Clicktools solving and how is that benefiting you? Customer survey builds for data mining. The benefits were the returns on the surveys and ease of use. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 10/16/2014 "Good Product for sending Survey" 2.5/5 What do you like best about CallidusCloud Clicktools? It is easily customizable and automated from salesforce.com Review collected by and hosted on G2.com. What do you dislike about CallidusCloud Clicktools? The question configuration is little bit troublesome. Review collected by and hosted on G2.com. Recommendations to others considering CallidusCloud Clicktools: Yes, I recommend Review collected by and hosted on G2.com. What problems is CallidusCloud Clicktools solving and how is that benefiting you? survey Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about CallidusCloud Clicktools? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about CallidusCloud Clicktools ](https://www.g2.com/products/calliduscloud-clicktools/discussions/new) GU Guest User What is CallidusCloud Clicktools used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-calliduscloud-clicktools-used-for) [ View all Discussions ](https://www.g2.com/products/calliduscloud-clicktools/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 15 months ### Average Discount 7% [ View More Pricing Information ](https://www.g2.com/products/calliduscloud-clicktools/pricing) CallidusCloud Clicktools Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fe76bf3316a5e8115c0bec8ce0556322/qualtrics-market-research.png "Product Avatar Image") Qualtrics Market Research 4.4/5(3,018) [ Compare Now ](https://www.g2.com/compare/calliduscloud-clicktools-vs-qualtrics-market-research) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d6ffadf9f899197c144496ba95c4ffac/surveymonkey.jpg "Product Avatar Image") SurveyMonkey 4.4/5(23,900) [ Compare Now ](https://www.g2.com/compare/calliduscloud-clicktools-vs-surveymonkey) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ee5cd8c3182117a52379aec028acbc45/medallia-customer-experience.jpg "Product Avatar Image") Medallia Customer Experience 4.5/5(210) [ Compare Now ](https://www.g2.com/compare/calliduscloud-clicktools-vs-medallia-customer-experience) ##### Categories on G2 [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) ##### Explore More [What freelance platforms have the best built-in tools for secure payments and project-based hiring so companies are protected if a contractor disappears midway through a project?](https://www.g2.com/discussions/what-freelance-platforms-have-the-best-built-in-tools-for-secure-payments-and-project-based-hiring-so-companies-are-protected-if-a-contractor-disappears-midway-through-a-project)[Which ethics and compliance training tools work for a company with under 300 employees that needs proper compliance coverage without an enterprise LMS budget?](https://www.g2.com/discussions/which-ethics-and-compliance-training-tools-work-for-a-company-with-under-300-employees-that-needs-proper-compliance-coverage-without-an-enterprise-lms-budget)[Which sales gamification tools are the most customizable for a complex enterprise sales org with multiple product lines and different comp structures across teams?](https://www.g2.com/discussions/which-sales-gamification-tools-are-the-most-customizable-for-a-complex-enterprise-sales-org-with-multiple-product-lines-and-different-comp-structures-across-teams) [Best PIM tools for app development teams](https://www.g2.com/discussions/best-pim-tools-for-app-development-teams)[best contract lifecycle management software](https://www.g2.com/discussions/best-contract-lifecycle-management-software-opinions-needed)[Best accounts receivable software for small businesses](https://www.g2.com/discussions/what-s-the-best-accounts-receivable-software-for-small-businesses) [Show MoreShow Less](javascript:void(0);)