--- title: CallidusCloud Clicktools Reviews meta\_title: 'CallidusCloud Clicktools Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 66 reviews by the users' company size, role or industry to find out how CallidusCloud Clicktools works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 66 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # CallidusCloud Clicktools Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by CallidusCloud Clicktools but has limited features. Are you part of the CallidusCloud Clicktools team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! SAP Clicktools enables business to drive sales and refine service though automated and actionable customer data. Utilizing deep out-of-the-box integration, Clicktools Enterprise Feedback Management allows business users to capture rich customer sentiment, refine centralized 360 account data, and engage customers with automated workflows to improve sales, refine service, identify new opportunities, and more... Clicktools and Salesforce seamlessly integrate, enabling organizations to automate and centralize VoC initiatives: • CAPTURE customer insight through surveys, scripts, conditional questioning, and forms. • REFINE service and CRM data with contextual customer sentiment. • ENGAGE customers with deep insights automatically to drive loyalty and improve lifetime value. * * * Seller [SAP](https://www.g2.com/sellers/sap) Discussions [CallidusCloud Clicktools Community](https://www.g2.com/products/calliduscloud-clicktools/discuss) Languages Supported Afrikaans, Arabic, Bengali, Bulgarian, Catalan, Czech, Welsh, Danish, German, English, Estonian, Basque, Persian, Finnish, French, Irish, Gujarati, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Central Khmer, Korean, Latin, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Mongolian, Malay, Nepali, Dutch, Norwegian, Punjabi, Polish, Portuguese, Quechua, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Tatar, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Chinese (Simplified), Tibetan, Fijian, Maltese, Maori, Samoan, Tonga (Tonga Islands), Xhosa Solution Type All-in-One Overview by Christopher Chan Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 15 months [ View More Pricing Information ](https://www.g2.com/products/calliduscloud-clicktools/pricing) ## Top-Rated Alternatives [ ![AskNicely](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AskNicely") AskNicely 4.7/5(1,050) ](https://www.g2.com/products/asknicely/reviews) [ ![UserVoice](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "UserVoice") UserVoice 4.5/5(243) ](https://www.g2.com/products/uservoice/reviews) [ ![UserTesting](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "UserTesting") UserTesting 4.4/5(792) ](https://www.g2.com/products/usertesting/reviews) [ View All Alternatives ](https://www.g2.com/products/calliduscloud-clicktools/competitors/alternatives) ## User Insights Average based on 66 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") AT Verified User in Telecommunications Mid-Market (51-1000 emp.) 10/31/2016 "A little difficult to manager" 1.5/5 What do you like best about CallidusCloud Clicktools? Its a great product but not super user friendly. Especially if you have it synced within Salesforce. I spend a lot of time going back and forth from one group to the other...Clicktools says reach out to Salesforce...Salesforce says reachout to Clicktools...can be frustrating at times.... Review collected by and hosted on G2.com. What do you dislike about CallidusCloud Clicktools? Not really user friendly have to contact customer support for almost everything you need to do...documentation isn't the best Review collected by and hosted on G2.com. Recommendations to others considering CallidusCloud Clicktools: Make sure you create plenty of documentation Review collected by and hosted on G2.com. What problems is CallidusCloud Clicktools solving and how is that benefiting you? We use it for Customer Care surveys... Review collected by and hosted on G2.com. Show More 11/11/2016 Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about CallidusCloud Clicktools? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about CallidusCloud Clicktools ](https://www.g2.com/products/calliduscloud-clicktools/discussions/new) GU Guest User What is CallidusCloud Clicktools used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-calliduscloud-clicktools-used-for) [ View all Discussions ](https://www.g2.com/products/calliduscloud-clicktools/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 15 months ### Average Discount 7% [ View More Pricing Information ](https://www.g2.com/products/calliduscloud-clicktools/pricing) CallidusCloud Clicktools Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fe76bf3316a5e8115c0bec8ce0556322/qualtrics-market-research.png "Product Avatar Image") Qualtrics Market Research 4.4/5(3,018) [ Compare Now ](https://www.g2.com/compare/calliduscloud-clicktools-vs-qualtrics-market-research) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d6ffadf9f899197c144496ba95c4ffac/surveymonkey.jpg "Product Avatar Image") SurveyMonkey 4.4/5(23,900) [ Compare Now ](https://www.g2.com/compare/calliduscloud-clicktools-vs-surveymonkey) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ee5cd8c3182117a52379aec028acbc45/medallia-customer-experience.jpg "Product Avatar Image") Medallia Customer Experience 4.5/5(210) [ Compare Now ](https://www.g2.com/compare/calliduscloud-clicktools-vs-medallia-customer-experience) ##### Categories on G2 [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) ##### Explore More [Which low-code platforms work best for financial services or insurance companies that need auditability and compliance baked into their workflows?](https://www.g2.com/discussions/which-low-code-platforms-work-best-for-financial-services-or-insurance-companies-that-need-auditability-and-compliance-baked-into-their-workflows)[Which enterprise information archiving tools simplify compliance without complex policy configurations and training?](https://www.g2.com/discussions/which-enterprise-information-archiving-tools-simplify-compliance-without-complex-policy-configurations-and-training%20)[Top tools for internal mobility and career planning](https://www.g2.com/discussions/top-tools-for-internal-mobility-and-career-planning) [Staffing Agencies in Memphis](https://www.g2.com/categories/staffing-agencies/locations/memphis-tn-us)[Top tools for detecting cloud-based cyberattacks](https://www.g2.com/discussions/what-are-the-top-tools-for-detecting-cloud-based-cyberattacks)[Top platforms for hiring software developers](https://www.g2.com/discussions/top-platforms-for-hiring-software-developers) [Show MoreShow Less](javascript:void(0);)