Callhub is easy to use and set up. The user experience is generally smooth (our agents are volunteers so this is important). There are a lot of options when you are setting up your calling campaigns, you can make adjustments at anytime and it can be done quickly. We like that you can check in with your callers via message or observing live calls and recordings. The householding feature is great and the ability to customize call dispositions. The first year we worked with callhub we experienced stops in service and some serious technical errors without much support - but this year they have really improved. We had quick response times on support and no real technical snafus. They have really stepped up and seem to be continuing to improve their program. Their texting platform has improved quite a bit as well. Review collected by and hosted on G2.com.

We can't manually remove a few contacts from a phonebook or mark them so that they aren't called again (for example, if a voters calls the voicemail number back and leaves information). The hold music options are limited in that you can't upload a play list - so callers hear the first minute of the same song over and over until they lose their minds or ask someone to change it in the back end. Review collected by and hosted on G2.com.

The solutions they offer for communication automation are available on a functional and easy to manage platform, we noticed results from the very first campaign we launched with CallHub. We are now monthly subscribers and we could not be happier with the results. Review collected by and hosted on G2.com.

Nothing to dislike, they have a normal etiquette for customer support. Review collected by and hosted on G2.com.

User experience is very good and intuitive Review collected by and hosted on G2.com.

Customer service is subpar, pricing increased Review collected by and hosted on G2.com.

filters the dispositions of calls, easy use Review collected by and hosted on G2.com.

sometimes it doesn't allocate calls into the not interested disposition Review collected by and hosted on G2.com.

Support staff were attentive and kind. New functions were exciting. Very simple interface for volunteers. Review collected by and hosted on G2.com.

Small glitches were common, especiallly handling large amounts of data. Review collected by and hosted on G2.com.

Easy to use and intuitive for calling agents and great 2-way data flow integration with our CRM contact data.

No-cost account set-up and testing makes for very easy start-up process and all subsequent costs are based on pay-as-you-go call connection time usage.

Our implementation with NationBuilder allowed for real-time integration with membership database for immediate tracking of call results, Survey Answers, specifically assigned Tags, and needed member follow-up. (Direct integration also available for OSDI, CiviCRM, Action Network, and Blue State Digital, among others.)

The easy Agent sign-up process allowed us to mobilize over 1,000 remote volunteer calling agents for very effective call campaigns. Review collected by and hosted on G2.com.

Some limitations on the ability to easily manage large volume of calling agents that required customer support intervention. Support was responsive and issues were resolved in a timely manner. Review collected by and hosted on G2.com.

The support - it is quick and solution based Review collected by and hosted on G2.com.

There are a few features that would be nice to have... but these are on the roadmap and product management have been open and available for discussion Review collected by and hosted on G2.com.

CallHub customer support is simply amazing. I was having an issue activating my account for first use and they promptly assisted me into this. Furthermore, I love how CallHub SMS Custom Sender ID helped us consolidate our branding by having our phone number replaced by the company's name for the promotional campaign that we sent via SMS. Review collected by and hosted on G2.com.

The pricing is a little to high, to be honest, compared to local and even other bulk SMS providers. Review collected by and hosted on G2.com.

CallHub has helped our team to send customized text, receive response and build quality data. It is the best platform to automate the calling process as now day we do get many gate keepers, and spending our precious time with them is just waiting our time. This process is automated by CallHub Review collected by and hosted on G2.com.

Pricing is on a higher side as compared to its competitors but Yes, they do provide some features which are unique and helpful. Review collected by and hosted on G2.com.

YOU GUYS ROCK!!! We have had some feedback on the text area on ways to track the responses and the team jumped right in and made some adjustments that made our user experience AWESOME. We recently moved from a competitor who's service was bleh (among other things) - to come to a new company who is so responsive has been mind blowing. We will be customers forever!!! Review collected by and hosted on G2.com.

Would love if this was free ;-) Other than that....no dislikes! Great prices! Review collected by and hosted on G2.com.