Leah B.
LB
Leah B.
CEO
Small-Business (50 or fewer emp.)
"Poor Support Overshadows Usable Interface"
0/5
What do you like best about CallHippo?

I find the CallHippo interface to be somewhat easy to use. Review collected by and hosted on G2.com.

What do you dislike about CallHippo?

Their support is one of the worst I've ever encountered. They have very incompetent staff members that go round and round. I spent over a 100 emails with them on one issue alone. Review collected by and hosted on G2.com.

Tahir A.
TA
Tahir A.
CMS Operator
Small-Business (50 or fewer emp.)
"Easy Setup and Helpful Customer Support for New Freelancers"
4/5
What do you like best about CallHippo?

Easy to setup, Helps for new upcoming freelancer good customer support. Review collected by and hosted on G2.com.

What do you dislike about CallHippo?

I'm not sure they have to give me free trail demo for 10 days but they charge on payment. Review collected by and hosted on G2.com.

Sanjar M.
SM
Sanjar M.
Founder
Small-Business (50 or fewer emp.)
"Great UI/UX, Smooth Integrations, and Strong Performance"
5/5
What do you like best about CallHippo?

Everything is great! UI/UX integrations and performance. Review collected by and hosted on G2.com.

What do you dislike about CallHippo?

There is nothing that has caused any serious issues so far. Review collected by and hosted on G2.com.

Tim D.
TD
Tim D.
Co-Founder
Small-Business (50 or fewer emp.)
"Select a different solution!"
0/5
What do you like best about CallHippo?

Nothing. The concept of a cloud VOIP dashboard is fine, but CallHippo executed it so poorly that no feature was ever usable in practice. Review collected by and hosted on G2.com.

What do you dislike about CallHippo?

Deceptive pricing forces unnecessary seats. Support gives wrong instructions then ignores your complaints with copy-pasted policy responses. Refund denied after never making a single call. Review collected by and hosted on G2.com.

Harshita V.
HV
Harshita V.
business development manager
Mid-Market (51-1000 emp.)
"User-Friendly and Packed with the Specs I Need"
4.5/5
What do you like best about CallHippo?

It’s user-friendly and provides all the specifications I need. Review collected by and hosted on G2.com.

What do you dislike about CallHippo?

It logs me out automatically from time to time, but I guess that’s not CallHippo’s fault. Review collected by and hosted on G2.com.

JK
Jay K.
Senior IT Sales Executive
Small-Business (50 or fewer emp.)
"Responsive Customer Success, Smooth Onboarding, and Reliable Call Quality"
5/5
What do you like best about CallHippo?

What I like best about CallHippo is their responsive and proactive Customer Success team. Their quick turnaround in resolving issues and hands-on support made the onboarding and day-to-day usage very smooth. Additionally, the platform is easy to use, offers reliable call quality, and provides a clean dashboard with useful reporting, which helps manage calling operations efficiently. Review collected by and hosted on G2.com.

What do you dislike about CallHippo?

There are no major issues so far. A few advanced features could be more customizable, but overall the experience has been smooth and well-supported. Review collected by and hosted on G2.com.

Sunny S.
SS
Sunny S.
NOC Engineer
Enterprise (> 1000 emp.)
"Efficient, Cost-Effective International Calling Solution"
5/5
What do you like best about CallHippo?

I use CallHippo for international calling to our field engineers, and I find it very easy and fast. I appreciate its unique calling features and the shared CallHippo plan, which allows my team to use the same account for calling any international number, with no restriction for calling different countries or regions. The shared plan is very cost effective, as individual plans might be too expensive. Setting it up was very easy, almost like using a mobile phone dialer. Review collected by and hosted on G2.com.

What do you dislike about CallHippo?

call quality issue can be address Review collected by and hosted on G2.com.

Parth P.
PP
Parth P.
Associate Director
Small-Business (50 or fewer emp.)
"Easy to Use with Seamless Connectivity"
4.5/5
What do you like best about CallHippo?

Easy to use with seamless connectivity.. Review collected by and hosted on G2.com.

What do you dislike about CallHippo?

A bit expensive and does not support well on multipe devices. Review collected by and hosted on G2.com.

Matt Celso A.
MA
Matt Celso A.
Business Development Representative
Small-Business (50 or fewer emp.)
"Easy to Use with Prompt, Professional Customer Support"
5/5
What do you like best about CallHippo?

It’s easy to use and very user-friendly. Customer support is also prompt, timely, and professional whenever I need help. Review collected by and hosted on G2.com.

What do you dislike about CallHippo?

There isn’t a direct option to speak with an agent right away. You have to go through the bot first before you can reach a person. Review collected by and hosted on G2.com.

SB
Sangamesh Raju B.
Team Lead
Mid-Market (51-1000 emp.)
"Best App to use very happy"
5/5
What do you like best about CallHippo?

What I like best about CallHippo is its simplicity and flexibility. The platform is very user-friendly, making it easy to set up virtual phone numbers and manage calls from anywhere. I also appreciate its integration options with CRMs and productivity tools, which streamline workflows and improve team efficiency. The affordable pricing and scalable plans make it a great fit for businesses of all sizes, and their customer support is responsive and helpful, which adds a lot of value. Review collected by and hosted on G2.com.

What do you dislike about CallHippo?

What I dislike about CallHippo is that while the platform offers great features, call quality can occasionally fluctuate depending on internet connectivity, and there’s a bit of a learning curve when setting up advanced features. Additionally, report customization options could be more flexible, and sometimes support response times are slower during peak hours. Review collected by and hosted on G2.com.