jason k.
JK
jason k.
marketing
Automotive
Small-Business (50 or fewer emp.)
"Very easy to use "
5/5
What do you like best about CallFire?

Easy to use, love the pay as you go. Easy to set up numbers Review collected by and hosted on G2.com.

What do you dislike about CallFire?

Nothing , no complaints, the recording section where you play back needs work Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Great way to call clients in bulk"
3.5/5
What do you like best about CallFire?

It was great to reach out to existing clients in a more personal way than text or email. We contacted clients that had not been in for awhile and were able to get top of mind for them again. Review collected by and hosted on G2.com.

What do you dislike about CallFire?

I got a lot of negative feedback when using it for contacting prospects. Review collected by and hosted on G2.com.

Rosalea P.
RP
Rosalea P.
Volunteer - Marketing Committee
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great for non-resellers."
1.5/5
What do you like best about CallFire?

They are priced affordably, and offer local billing for Alaska and have a wide range of Canadian numbers, which we need for our marketing clients. Review collected by and hosted on G2.com.

What do you dislike about CallFire?

Their interface is clunky and difficult to sort and manage large groups of phone numbers. Their call tracking data is unclear and doesn't play well with developer API. Review collected by and hosted on G2.com.

Justin M.
JM
Justin M.
Internet Marketing Consultant
Internet
Small-Business (50 or fewer emp.)
"Great service"
5/5
What do you like best about CallFire?

Very easy to setup and mange multiple phone numbers. Review collected by and hosted on G2.com.

What do you dislike about CallFire?

Listening to recording can be cumbersome. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Save time"
4.5/5
What do you like best about CallFire?

Doubled call productivity. Easy to use. Prerecorded message for vm is nice feature. All in all a great platform Review collected by and hosted on G2.com.

What do you dislike about CallFire?

When you disable calling it's not instantaneous. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Great tool for reaching out to potential leads"
4/5
What do you like best about CallFire?

I like the ability to reach out to interested customers on a regular basis. Review collected by and hosted on G2.com.

What do you dislike about CallFire?

Sometimes when customers reply stop, they are not always added to the Do Not Contact list Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
"Extremely helpful/ with customers and contractors"
5/5
What do you like best about CallFire?

How quickly it is able to get the calls done. Review collected by and hosted on G2.com.

What do you dislike about CallFire?

There is nothing that we really dislike/ maybe more options with voice? Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Smart Decision to use CallFire"
2.5/5
What do you like best about CallFire?

The software has really lived up to my expectation. The integration of Voice Broadcast, a phenomenal tool to reach out to more people in less time, has made the API robust. That being said, an easy to use API has made it possible to advertise on a broad platform within a few clicks. Review collected by and hosted on G2.com.

What do you dislike about CallFire?

The software is slightly overpriced and is not easy on the pocket, especially for more than two months. The could be data collection and tracking, which is costly in terms of time and space, but I feel sometimes it is unnecessary and not related to what I want to know about my activity. Hence, refining the analytics especially inclined to what customers want to see seems to be a good next move for CallFire. Review collected by and hosted on G2.com.

Verified User in Government Administration
UG
Verified User in Government Administration
Small-Business (50 or fewer emp.)
"Great product, never seen this before."
5/5
What do you like best about CallFire?

To me, your clients can run but they can't hide. In today's age where everything is mobile, some people use email less and text more often. This is so helpful for appointment reminders and getting in touch with clients who ignore you. Review collected by and hosted on G2.com.

What do you dislike about CallFire?

I don't like that you can't delete anything, it just keeps everything. Review collected by and hosted on G2.com.

Verified User in Higher Education
IH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Confusing Set-up, Glitchy"
0/5
What do you like best about CallFire?

Decent customer support during regular office hours. It was helpful to discuss issues with the agents. Review collected by and hosted on G2.com.

What do you dislike about CallFire?

Very difficult to set up phone number. While purchasing them is easy, setting them up with voicemails and making sure they are ready to accept calls or texts was difficult. I had to work with an agent on that and they were confused as to why the number's weren't working yet. The process to assign voicemails was also confusing. It also seemed like the system made un-authorized changes to my voicemail process. So when i thought I had it set up and saved, i'd check back and it appeared that something had changed. Rather frustrating. Review collected by and hosted on G2.com.