Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Great Communication and Reliable Preference for SMS Blasts"
5/5
What do you like best about CallFire?

Fast and easy process that's what I like best about it. It helped me interact with our members to attend our bargaining sessions. We also shoot them a message about recent updates that happened and more real time updates rather than having to go through new media outlets. Review collected by and hosted on G2.com.

What do you dislike about CallFire?

Nothing I dislike about Call Fire. It's very helpful and easy to use. I would say it has helped improve our organization. We had trouble in the past trying to engage with our members and now it's more of a communication preference we would choose over any other software we used in the past. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
UB
Verified User in Business Supplies and Equipment
Small-Business (50 or fewer emp.)
"Amazing "
5/5
What do you like best about CallFire?

I like how quick and easy it is to send quick and is messages to our members Review collected by and hosted on G2.com.

What do you dislike about CallFire?

Nothing to dislike about the app is amazing Review collected by and hosted on G2.com.

Verified User in Consumer Electronics
AC
Verified User in Consumer Electronics
Small-Business (50 or fewer emp.)
"Quick setup and helpful support. Would use again"
5/5
What do you like best about CallFire?

Getting things up and running was simple enough. I had a few questions, as I had never "purchased" a phone number for a company before, and the support was helpful and understanding. Great experience with CF Review collected by and hosted on G2.com.

What do you dislike about CallFire?

I wish that the website was a bit simpler. I realize that my company's needs are simple, and that CF caters to a large range of communications needs, but I wonder if it might be doable to have a Simple Setup vs Advanced option to select at some point might be helpful for those of us who just want a phone number to publish on their website, and they want it forwarded to someplace or another. Review collected by and hosted on G2.com.

JP
Jacob P.
Small-Business (50 or fewer emp.)
"CallFire Helped Make Us A Winner"
5/5
What do you like best about CallFire?

CallFire enabled us to target calls to prospective voters, ensuring that we had a direct ability to get our Campaign massage out quickly and effectively. Their report exports made it incredibly easy to mark our data and analyze it. They also have excellent customer service. They’re very responsive and will ensure you leave with a solution. Review collected by and hosted on G2.com.

What do you dislike about CallFire?

The only thing I had trouble with was the scheduling interface for IVR and recorded calls. Review collected by and hosted on G2.com.

Matt Silver D.
MD
Matt Silver D.
Creative Director
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great solution for my clients."
5/5
What do you like best about CallFire?

I utilize CallFire for tracking phone calls for my clients. Being able to keep track and record calls is indispensable to me. Review collected by and hosted on G2.com.

What do you dislike about CallFire?

I can't really think of anything. Maybe a iOS app would be beneficial. Review collected by and hosted on G2.com.

TS
Troy S.
Troy Sarnoski
Small-Business (50 or fewer emp.)
"Best way to Call for customers"
4.5/5
What do you like best about CallFire?

I have the ability to send out text messages or do voice calling. It keeps a track of the progress and does it much faster then if I did it myself. Review collected by and hosted on G2.com.

What do you dislike about CallFire?

Like it all, maybe it could be a little easier to use the first time, but once you do it more it is easy. Review collected by and hosted on G2.com.

Bill G.
BG
Bill G.
Vice President of Sales
Mid-Market (51-1000 emp.)
"Powerful tool for texting to a group"
5/5
What do you like best about CallFire?

I use it to send texts to groups that I manage, setup automated text reminders of regular events (weekly team meetings, programs we offer). LOVE the inbox to handle responses, LOVE buying a phone number so the texts come from a phone and not a text number Review collected by and hosted on G2.com.

What do you dislike about CallFire?

It is a powerful tool, so a few times I made mistakes and sent texts at the wrong time or to the wrong group, so be careful. Its a powerful tool Review collected by and hosted on G2.com.

Eitan Z.
EZ
Eitan Z.
Sr. Marketing Operations Analyst
Hospital & Health Care
Enterprise (> 1000 emp.)
"Great platform plus helpful support"
4/5
What do you like best about CallFire?

I needed to test 1000 numbers and callfire's platform was the right call. Their support walked me through setup and I ended up with a successful test. Couldn't ask for anything more. Review collected by and hosted on G2.com.

What do you dislike about CallFire?

Configuration wasn't as intuitive as I'd like but support helped me set up what I needed. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Callfire"
3.5/5
What do you like best about CallFire?

It’s simple and straightforward. Lots of numbers to choose from. Review collected by and hosted on G2.com.

What do you dislike about CallFire?

I had difficulty getting it going in the beginning and couldn’t cancel. Review collected by and hosted on G2.com.

Response from Sarah Hale of CallFire

Hello! Thank you for taking the time to review us. We're always trying to improve, so your feedback is valuable to us. If you have any questions, give us a call at (877)897-3473 and one of our team members will be happy to assist you to make sure you're getting the most value from our product.

PB
Perry B.
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Great tool for sales and marketing!"
5/5
What do you like best about CallFire?

It's great being able to listen in on sales calls in near real time and break down the calls by marketing campaign or promotion. Review collected by and hosted on G2.com.

What do you dislike about CallFire?

I am currently on the basic plan and have not found any issues with it. Review collected by and hosted on G2.com.