CallFire Reviews & Product Details

CallFire Overview

What is CallFire?

CallFire provides easy-to-use, self-service voice marketing solutions to thousands of businesses across the US & Canada. We specialize in helping local businesses grow and retain their revenue with outreach and engagement services such as IVR, Voice Broadcast and Call Tracking. In addition to serving local businesses, CallFire empowers non-profits, religious groups and other organizations to connect more effectively with their audiences. CallFire is headquartered in Santa Monica, California with affiliated offices in Austin, Texas and Kiev, Ukraine.

CallFire Details
Website
Discussions
CallFire Community
Languages Supported
English
Product Description

CallFire leverages existing technologies in telephony and cloud computing to create solutions that address the vital needs of businesses seeking to build effective marketing and communication strategies.

How do you position yourself against your competitors?

For more than a decade CallFire has provided reliable, best-in-class voice marketing solutions to local businesses across North America.

Seller Details
Seller
CallFire
Company Website
Year Founded
2004
HQ Location
Santa Monica, CA
Twitter
@CallFire
24,609 Twitter followers
LinkedIn® Page
www.linkedin.com
17 employees on LinkedIn®
KO
Overview Provided by:
Karin Odell
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CallFire Screenshots

CallFire Demo - CallFire
CallFire Demo - CallFire
CallFire Demo - CallFire
CallFire Demo - CallFire
CallFire Demo - CallFire
CallFire Demo - CallFire
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CallFire Reviews

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AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The option to resend a call broadcast to certain callers based on the call status Review collected by and hosted on G2.com.

What do you dislike?

No transfer option, the user should be able to click a digit and the call forward to a specific number Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I would like better pricing for pay per minuter bulk Review collected by and hosted on G2.com.

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UH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The software has really lived up to my expectation. The integration of Voice Broadcast, a phenomenal tool to reach out to more people in less time, has made the API robust. That being said, an easy to use API has made it possible to advertise on a broad platform within a few clicks. Review collected by and hosted on G2.com.

What do you dislike?

The software is slightly overpriced and is not easy on the pocket, especially for more than two months. The could be data collection and tracking, which is costly in terms of time and space, but I feel sometimes it is unnecessary and not related to what I want to know about my activity. Hence, refining the analytics especially inclined to what customers want to see seems to be a good next move for CallFire. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

-solid API

-productive software Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Taking into count the scalability side of the software, I have greatly benefited from CallFire and the way it has out shined my expectation to make a simple yet effective impact on such a deep-scale within a short span of time. Review collected by and hosted on G2.com.

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CallFire Comparisons

Compare CallFire ratings to similar products

CallFire Features

Highest-Rated Features
  • Multi-Channel Call Attribution - Inbound Call Tracking
    • 6% above average
  • Visitor and Keyword Tracking - Inbound Call Tracking
    • 3% above average
  • Geo-Routing - Inbound Call Tracking
    • 2% above average
Lowest-Rated Features
  • Advanced Reporting - Inbound Call Tracking
    • -1% below average
  • Port Existing Numbers - Inbound Call Tracking
    • -1% below average
  • Caller Data - Inbound Call Tracking
    • -1% below average
Access Grid® Report
Data from Grid® Report for Inbound Call Tracking | Winter 2021
Top Industries Represented
Marketing and Advertising
11
Non-Profit Organization Management
5
Hospital & Health Care
4
Real Estate
4
Health, Wellness and Fitness
3
Other
59
Data from Grid® Report for Inbound Call Tracking | Winter 2021
Do you work for CallFire?

CallFire User Ratings

8.6
Ease of Use
Inbound Call Tracking Average: 9.0
8.9
Quality of Support
Inbound Call Tracking Average: 8.9
8.7
Ease of Setup
Inbound Call Tracking Average: 8.9
Compare CallFire to similar products

CallFire Categories on G2

Mobile Marketing Software
Auto Dialer Software
Inbound Call Tracking Software

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