CallFire provides easy-to-use, self-service voice marketing solutions to thousands of businesses across the US & Canada. We specialize in helping local businesses grow and retain their revenue with outreach and engagement services such as IVR, Voice Broadcast and Call Tracking.
In addition to serving local businesses, CallFire empowers non-profits, religious groups and other organizations to connect more effectively with their audiences. CallFire is headquartered in Santa Monica, California with affiliated offices in Austin, Texas and Kiev, Ukraine.
CallFire leverages existing technologies in telephony and cloud computing to create solutions that address the vital needs of businesses seeking to build effective marketing and communication strategies.
How do you position yourself against your competitors?
For more than a decade CallFire has provided reliable, best-in-class voice marketing solutions to local businesses across North America.
Decent customer support during regular office hours. It was helpful to discuss issues with the agents. Review collected by and hosted on G2.com.
What do you dislike?
Very difficult to set up phone number. While purchasing them is easy, setting them up with voicemails and making sure they are ready to accept calls or texts was difficult. I had to work with an agent on that and they were confused as to why the number's weren't working yet. The process to assign voicemails was also confusing. It also seemed like the system made un-authorized changes to my voicemail process. So when i thought I had it set up and saved, i'd check back and it appeared that something had changed. Rather frustrating. Review collected by and hosted on G2.com.
Recommendations to others considering the product:
Have the agents walk you through everything since their system is confusing and glitchy. Or just try another company. I have had a good experience with Vumber on a large inbound campaign. Review collected by and hosted on G2.com.
What problems are you solving with the product? What benefits have you realized?
I was trying to buy some phone numbers for an inbound campaign. However CallFire was difficult to use and because it was unclear when the numbers were working or not (there seemed to be a confusing lag in when numbers became active) it became impossible to use their service. Review collected by and hosted on G2.com.