---
title: CallFinder Reviews
meta_title: 'CallFinder Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 27 reviews by the users' company size, role or industry to
  find out how CallFinder works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 27
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---

# CallFinder Reviews
**Vendor:** 800response  
**Category:** [Speech Analytics Software](https://www.g2.com/categories/speech-analytics)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 27
## About CallFinder
Transform Your QA with the Speech Analytics Experts: CallFinder’s speech analytics software automates outdated, manual QA processes to save time and provide immediate insights so you can make data-driven decisions. Turn everyday conversations into coaching and growth opportunities. Unlike systems that rely solely on automation, we blend AI precision with the human element of coaching to drive real behavioral change. With our new AI-powered Coaching Module, CallFinder bridges the gap between human insight and machine intelligence; automating QA, surfacing coachable moments in real time, and giving leaders the tools to deliver consistent, personalized feedback at scale. The result: stronger agent performance, measurable ROI, and actionable insights that ensure you never miss an opportunity to improve customer experience or call quality.



## CallFinder Pros & Cons
**What users like:**

- Users appreciate the **real-time data sharing** feature of CallFinder, enhancing team collaboration and user experience. (1 reviews)
- Users appreciate the **user-friendly design** of CallFinder, valuing real-time data access and easy team sharing. (1 reviews)
- Users appreciate the **user-friendly interface** of CallFinder, enabling easy access to real-time data sharing with teams. (1 reviews)
- Users find the **transcriptions of calls** incredibly helpful for quickly skimming long conversations and improving efficiency. (1 reviews)
- Users find the **transcription feature** of CallFinder incredibly helpful, especially for skimming through long calls. (1 reviews)
- Users find **transcription accuracy** invaluable, particularly for skimming lengthy calls effectively and efficiently. (1 reviews)

**What users dislike:**

- Users suggest improvements to the **filtering issues** for better user experience in CallFinder. (1 reviews)
- Users mention some **mild UX shortcomings** with filters that detract from the overall experience of CallFinder. (1 reviews)


## CallFinder Discussions
  - [What is CallFinder used for?](https://www.g2.com/discussions/what-is-callfinder-used-for)

- [View CallFinder pricing details and edition comparison](https://www.g2.com/products/callfinder/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-03+08%3A10%3A33+-0500&secure%5Bsession_id%5D=d772b9fe-164e-48b7-99e5-13e5d997107e&secure%5Btoken%5D=c66d4d24e3e73c9e48c6045ecc5c89c370bab405e6f44410c7ce4babe91f4bfe&format=llm_user)

## CallFinder Features
**Quality Assurance**
- Evaluation
- Calibration
- Reports

**Compliance**
- Regulations
- Updates
- Exemptions

**Workforce Management**
- Agent Availability
- Skills Management
- Shift Scheduling
- Agent Self-Service
- Mobile Access

**Engagement**
- Feedback
- Dashboards
- Training

**Management**
- Scrubbing
- Blocking
- Campaign Management
- Screening

**Administration**
- Automation
- Performance Analysis
- Dashboards
- Forecasting
- Intraday Management

**Performance**
- Integrations
- Compliance

**Integration**
- Phone Systems
- Marketing & CRM
- Third-Party

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