DE

David E.

Small-Business (50 or fewer emp.)

6/9/2023

"AS A WHOLE VERY PRODUCTIVE"

5/5

What do you like best about Callbox?

Continuous leads and variety and good mex Review collected by and hosted on G2.com.

What do you dislike about Callbox?

Calling on the wrong type of client services Review collected by and hosted on G2.com.

SB

Sean B.

President

Computer Software

Mid-Market (51-1000 emp.)

10/4/2022

"Lead Generation - Callbox is the answer"

4/5

What do you like best about Callbox?

Callbox really has the right set of tools and methodology to generate leads. They are using a combination of voice, email and social for the outreach. They have also taken the time to understand our business in a very short period of time. Review collected by and hosted on G2.com.

What do you dislike about Callbox?

At this point in our journey with Callbox there is really nothing that I dislike. They are taking the time to refine our messaging so the leads we are getting are more qualified. Review collected by and hosted on G2.com.

Recommendations to others considering Callbox:

Take the time to understand how their methodology works and spend quality time with them getting them up to speed on your business. Review collected by and hosted on G2.com.

What problems is Callbox solving and how is that benefiting you?

CLEARGOALS need to generate leads and Callbox was found to help expedite our growth. We have started our engagement and after 6 weeks we have already passed 10 leads Review collected by and hosted on G2.com.

SS

Steve S.

chief marketing officer

Small-Business (50 or fewer emp.)

10/19/2022

"Effective and committed lead generation/appointment setting"

4.5/5

What do you like best about Callbox?

The team is fully committed to our success. We review progress weekly and make adjustments. Often Callbox comes to the meeting with suggestions based on what they are experiencing. Review collected by and hosted on G2.com.

What do you dislike about Callbox?

Not much. They do what they say they are going to do. Review collected by and hosted on G2.com.

Recommendations to others considering Callbox:

We're a small company with a single sales rep. Callbox is a full-service, professional lead gen/appointment setting operation. Callbox has the infrastructure to touch thousands of contacts a week across multiple channels very cost effectively. Review collected by and hosted on G2.com.

What problems is Callbox solving and how is that benefiting you?

Callbox is setting appointments for our sales person. We worked together to build the list and they manage phone, email and LinkedIn outreach. Review collected by and hosted on G2.com.

AA

Almudena A.

Lead Generation Manager Global Corporate Customers

Enterprise (> 1000 emp.)

9/27/2022

"We are very happy with the results"

4.5/5

What do you like best about Callbox?

For me it is the team that makes all the difference. Adaptable and dedicated, they are a fantastic value to our company and have integrated very well with our own team. Review collected by and hosted on G2.com.

What do you dislike about Callbox?

Not much. Just having the Inside Sales outsourced mean that you need to dedicate some additional time to help them understand better the services they are selling. Review collected by and hosted on G2.com.

GK

Graham K.

Chief Business Officer

Mid-Market (51-1000 emp.)

10/17/2022

"Very good service and excellent learners"

4.5/5

What do you like best about Callbox?

Easy to work with . Very professional

Good reporting

Great at making the tactical changes as needed

Also good at making suggestions to improve the process

Very thourough Review collected by and hosted on G2.com.

What do you dislike about Callbox?

No downside

Requires patience to manage and teach and make sure you have the right people on the team. Sometimes difficult to get others in the client organization to see the value Review collected by and hosted on G2.com.

Recommendations to others considering Callbox:

Be patient and spend the time communicating and training Review collected by and hosted on G2.com.

What problems is Callbox solving and how is that benefiting you?

Quality lead generation

Volume of leads

Helping me get enough meetings to have a number of meaningful conversations with potential clients and business partners every week Review collected by and hosted on G2.com.

CI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

9/11/2022

"Very helpful and efficient!"

3.5/5

What do you like best about Callbox?

- Callbox provides leads according to the market/industries targeted by us.

- Callbox is good in qualifying the prospects in the early stage.

- Proactive in detecting issues and offering suggestions on how we can tweak messaging further: such as by inviting prospects to events.

- Accept constructive criticism well and amp up efforts when pushed. Review collected by and hosted on G2.com.

What do you dislike about Callbox?

- The detailed information obtained by the Callbox Team is unfortunately still inadequate. Could go further deep for the qualification.

- Could be more aggressive in exploring other markets, such as Thailand, Singapore, and also Malaysia. So far, most of the leads come from the Philippines and Indonesia only.

- Need to target more qualified leads per week for better ROI.

- Expensive. Review collected by and hosted on G2.com.

Recommendations to others considering Callbox:

Cost to ROI ratio must be deeply considered. The team is efficient and quite proactive, however, and therefore could be a good partner for medium size businesses to expand into regions such as SEA. Ensure the onboarding process is well structured and has strict timelines. Review collected by and hosted on G2.com.

What problems is Callbox solving and how is that benefiting you?

Callbox really helps me in finding qualified leads. This is very useful for me and the team to increase the Annual Recurring Revenue (ARR) that we are targeting. Review collected by and hosted on G2.com.

MF

Marcos F.

Marketing Director

Small-Business (50 or fewer emp.)

9/8/2022

"Fun, young team who are committed to helping."

3.5/5

What do you like best about Callbox?

Always helpful. Willing to come up with ideas and solutions to challenges. Appreciate how flexible they are in accommodating changes of plans or when implementing course corrections. Review collected by and hosted on G2.com.

What do you dislike about Callbox?

Not so much a dislike but rather something to build on for the future. It would be great if the content creation capabilities could be upgraded. Being able to develop great quality content, be it print, web or video material, would be perfect. At the moment, it does the job but doesn't necessarily mirror the corporate standards. Review collected by and hosted on G2.com.

PE

Verified User in Events Services

Mid-Market (51-1000 emp.)

9/14/2022

"Got results - better than other companies I've used"

4.5/5

What do you like best about Callbox?

I've been impressed with how responsive CallBox has been throughout the entire process of working with them. They're not a company that earns your business and then disappears. They're there for me every step of the way. Review collected by and hosted on G2.com.

What do you dislike about Callbox?

I'm hesitant to say that there's been anything I've disliked, but it was a process to get the message honed in to start producing results. It's not a knock on CallBox - it's just a process to get dialed in. Review collected by and hosted on G2.com.

Recommendations to others considering Callbox:

Be prepared to do some up-front assignments, working hand in hand with your CallBox team to develop sales and marketing messages that get the qualified responses you're looking for. The input up front is vital. Review collected by and hosted on G2.com.

What problems is Callbox solving and how is that benefiting you?

We had a problem generating qualified leads in a cost effective manner. CallBox has been very responsive to work with, reasonably priced, and best of all, they produce results. Review collected by and hosted on G2.com.

MG

Michael G.

Managing Director

Small-Business (50 or fewer emp.)

9/8/2022

"Callbox is very responsive!"

5/5

What do you like best about Callbox?

The most helpful part is the setting of meetings. Our sales team loves being able to prepare for an intake call and also uses the Callbox notes. Review collected by and hosted on G2.com.

What do you dislike about Callbox?

As a staffing agency, we have limitations on some roles and states where we can recruit. Our close rate on new deals is under 5%. In addition, we have started to see a decline in our lead volume. Review collected by and hosted on G2.com.

Recommendations to others considering Callbox:

Take advantage of the weekly calls to share ideas and progress the partnership. Don't just review numbers and details of meetings. Review collected by and hosted on G2.com.

What problems is Callbox solving and how is that benefiting you?

Callbox is eliminating multiple steps in our sales process by setting up meetings and taking copious notes from prospecting calls. Review collected by and hosted on G2.com.

OC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

8/19/2022

"Sales & Marketing Expansion"

5/5

What do you like best about Callbox?

They have different outbound channels (Cold Calling - Email Mkt, Social Media, etc) to help companies like us connect with prospects. They study different sales approaches and maximize each one of them to make sure you are getting the desired results. Review collected by and hosted on G2.com.

What do you dislike about Callbox?

So far, our experience with Callbox has been outstanding. They have been extremely professional to understand our needs and walk us through different possible solutions. Review collected by and hosted on G2.com.

Recommendations to others considering Callbox:

If you are looking for a company to support your Outbound Sales Services, this is the company to work with. The use different channels and they maximize them all. They assign a team to work closely with you in order to achieve the desired and proposed goals Review collected by and hosted on G2.com.

What problems is Callbox solving and how is that benefiting you?

We were looking for a company to help us with a Sales and Marketing Expansion plan. Our goal is to connect with more leads, convert them into prospects and eventually close more sales.

We found Callbox, and their outbound channels to connect with different sales opportunities are impressive. Review collected by and hosted on G2.com.