--- title: Callbox Reviews meta\_title: 'Callbox Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 91 reviews by the users' company size, role or industry to find out how Callbox works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 91 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Marketing Services url: https://www.g2.com/categories/marketing-services --- ### Callbox Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **timely delivery** of Callbox, appreciating their commitment to deadlines and consistent progress updates. [(4 mentions)](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978148&qs=pros-and-cons#reviews) Users value the **high-quality lead generation** from Callbox, appreciating their reliability and proactive approach to support. [(3 mentions)](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978142&qs=pros-and-cons#reviews) Users value the **collaborative approach** of Callbox, enhancing project success with tailored solutions and effective communication. [(2 mentions)](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978139&qs=pros-and-cons#reviews) Users value the **engagement** of Callbox, appreciating their adaptability and proactive communication during project changes. [(2 mentions)](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978149&qs=pros-and-cons#reviews) Users praise the **professionalism** of Callbox, noting their responsiveness and deep understanding of business needs. [(2 mentions)](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978131&qs=pros-and-cons#reviews) Users express concerns about **payment issues** due to required upfront payments complicating project initiation and approvals. [(1 mentions)](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978144&qs=pros-and-cons#reviews) Users find the **poor customer support** lacking in cultural understanding and responsiveness, hindering effective communication. [(1 mentions)](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=2001113&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Callbox ##### 1. Timely Delivery Users commend the **timely delivery** of Callbox, appreciating their commitment to deadlines and consistent progress updates. [ See 4 mentions ](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978148&qs=pros-and-cons#reviews) See Related User Reviews AL Alexander L. Mid-Market (51-1000 emp.) 5.0/5 "Good quality pipeline from cold outreach" What do you like about Callbox? They are very professional and deliver at scale. In our case, sales people gave the final feedback about the quality, and they were very happy. They d SR Samantha R. Small-Business (50 or fewer emp.) 4.0/5 "So far so good, a good number of positive meetings booked, where we have demonstrated our product" What do you like about Callbox? The feedback regarding the campaign success weekly is useful. The research time spent really helped, they work collaboratively with us to understand t ##### 2. Lead Generation Users value the **high-quality lead generation** from Callbox, appreciating their reliability and proactive approach to support. [ See 3 mentions ](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978142&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Small-Business (50 or fewer emp.) 5.0/5 "The all in one for Business Development" What do you like about Callbox? Lead generation Event Support Building our online presence ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") P Verified User Enterprise (\> 1000 emp.) 4.5/5 "Callbox - lead generation campaigns" What do you like about Callbox? Ability to consistently deliver high-quality BANT leads and their proactive approach to ensuring timely replacements. Their professionalism, reliabili ##### 3. Collaboration Users value the **collaborative approach** of Callbox, enhancing project success with tailored solutions and effective communication. [ See 2 mentions ](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978139&qs=pros-and-cons#reviews) See Related User Reviews SR Samantha R. Small-Business (50 or fewer emp.) 4.0/5 "So far so good, a good number of positive meetings booked, where we have demonstrated our product" What do you like about Callbox? The feedback regarding the campaign success weekly is useful. The research time spent really helped, they work collaboratively with us to understand t ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") P Verified User Mid-Market (51-1000 emp.) 5.0/5 "Generating leads in a niche market" What do you like about Callbox? Their flexibility and ability to tailor the project to our needs. ##### 4. Engagement Users value the **engagement** of Callbox, appreciating their adaptability and proactive communication during project changes. [ See 2 mentions ](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978149&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 5.0/5 "Professional, great service, flexible" What do you like about Callbox? Friendliness, flexibility & takes initiative. Schedules and plans often change, especially when building new businesses. Callbox helped to accommo ![Alan O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alan O.") AO Alan O. Mid-Market (51-1000 emp.) 4.5/5 "Delivering the right leads to unlock revenue potential" What do you like about Callbox? I like that the Callbox team is open to tweaking approaches depending on feedback and outcome of current project. I also like that they are able to g ##### 5. Professionalism Users praise the **professionalism** of Callbox, noting their responsiveness and deep understanding of business needs. [ See 2 mentions ](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978131&qs=pros-and-cons#reviews) See Related User Reviews AL Alexander L. Mid-Market (51-1000 emp.) 5.0/5 "Good quality pipeline from cold outreach" What do you like about Callbox? They are very professional and deliver at scale. In our case, sales people gave the final feedback about the quality, and they were very happy. They d ![Kenta I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kenta I.") KI Kenta I. Mid-Market (51-1000 emp.) 4.0/5 "Great Communication and Effort" What do you like about Callbox? The team is professional, responsive, and deeply understands our business needs. Their detailed reporting and constant communication ensured we stayed ### Top Cons or Disadvantages of Callbox ##### 1. Payment Issues Users express concerns about **payment issues** due to required upfront payments complicating project initiation and approvals. [ See 1 mentions ](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978144&qs=pros-and-cons#reviews) See Related User Reviews ![Alan O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alan O.") AO Alan O. Mid-Market (51-1000 emp.) 4.5/5 "Delivering the right leads to unlock revenue potential" What do you dislike about Callbox? Payment prior to start of project as this is not the norm in my company and triggers more approvals. ##### 2. Poor Customer Support Users find the **poor customer support** lacking in cultural understanding and responsiveness, hindering effective communication. [ See 1 mentions ](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=2001113&qs=pros-and-cons#reviews) See Related User Reviews SR Samantha R. Small-Business (50 or fewer emp.) 4.0/5 "So far so good, a good number of positive meetings booked, where we have demonstrated our product" What do you dislike about Callbox? although the weekly emailed stats are great, it would be nice to have a dashboard available to access realtime info, and a collated view of the projec ## Top-Rated Alternatives [ ![KlientBoost](https://images.g2crowd.com/uploads/product/hd_favicon/d401505df2906f8be19479a4c9ab47c8/klientboost.svg "KlientBoost") KlientBoost 4.8/5(403) ](https://www.g2.com/products/klientboost/reviews) [ ![INFUSE](https://images.g2crowd.com/uploads/product/hd_favicon/2fcde7ef94c7414eed3a1b5a23442f89/infusemedia-infuse.svg "INFUSE") INFUSE 4.5/5(294) ](https://www.g2.com/products/infusemedia-infuse/reviews) [ ![CIENCE](https://images.g2crowd.com/uploads/product/hd_favicon/5a1e5a6a380c5017215742c99e34bfc6/cience.svg "CIENCE") CIENCE 3.7/5(180) ](https://www.g2.com/products/cience/reviews) [ View All Alternatives ](https://www.g2.com/products/callbox/competitors/alternatives) ![Monique D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monique D.") MD Monique D. Marketing Manager Mid-Market (51-1000 emp.) 4/1/2022 "Great team work!" 5/5 Describe the project or task Callbox helped with: Continuous lead generation and webinar attendance. Review collected by and hosted on G2.com. What do you like best about Callbox? Their team is well organized and eager to learn about our industry and goals. Review collected by and hosted on G2.com. What do you dislike about Callbox? No dislikes at this point. They are easy to work with and very responsive. Review collected by and hosted on G2.com. What problems is Callbox solving and how is that benefiting you? Webinar registrations and attendance, appointment setting with leads. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") GT Verified User in Telecommunications Mid-Market (51-1000 emp.) 4/12/2022 "Callbox - Ace Bedia" 5/5 Describe the project or task Callbox helped with: Lead Generation Services Review collected by and hosted on G2.com. What do you like best about Callbox? Callbox, specifically Ace Bedia, has been a pleasure to work with. Their professional persistence and ABM methodology are spot-on for lead generation. They provide a comprehensive tool set across multiple communication channels to ensure qualified leads go to the top of the funnel. I strongly recommend Callbox to meet your lead generation needs. Review collected by and hosted on G2.com. What do you dislike about Callbox? Nothing missing from this product. Very complete. Review collected by and hosted on G2.com. What problems is Callbox solving and how is that benefiting you? Fill pipeline with qualified leads Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Adam A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam A.") AA Adam A. Founder Small-Business (50 or fewer emp.) 4/7/2022 "Lead Generation" 5/5 Describe the project or task Callbox helped with: discussing proposal and some modifications Review collected by and hosted on G2.com. What do you like best about Callbox? everything is written down and good memories Review collected by and hosted on G2.com. What do you dislike about Callbox? it's just price it's really high unless if highlighted specifically every coloumn costs Review collected by and hosted on G2.com. Recommendations to others considering Callbox: Of Course Review collected by and hosted on G2.com. What problems is Callbox solving and how is that benefiting you? alot! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") OC Verified User in Construction Small-Business (50 or fewer emp.) 4/4/2022 "professional and structured" 3.5/5 Describe the project or task Callbox helped with: prospection in asia Review collected by and hosted on G2.com. What do you like best about Callbox? they are very structured and the process is well executed Review collected by and hosted on G2.com. What do you dislike about Callbox? we would like to have more details about their database to know if they are really able to reach top managers of targeted companies Review collected by and hosted on G2.com. Recommendations to others considering Callbox: good and well structured processes Review collected by and hosted on G2.com. What problems is Callbox solving and how is that benefiting you? difficulty to reach our prospects in asia. I met quite a few companies that are interested Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") HF Verified User in Financial Services Small-Business (50 or fewer emp.) 5/5/2022 "A very high level of Professionalism in rendering the Lead Generation services" 4/5 Describe the project or task Callbox helped with: Lead Generation outbound campaign Review collected by and hosted on G2.com. What do you like best about Callbox? Transparent campaign progress reporting and professionalism in engaging with my team. Provided CRM tool (hubspot) to display Leads. Review collected by and hosted on G2.com. What do you dislike about Callbox? There is no outcome/result based pricing. Review collected by and hosted on G2.com. What problems is Callbox solving and how is that benefiting you? Upscaling sales outreach efforts to the targeted market Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") GI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 4/14/2022 "Professional team, customer-oriented." 4/5 Describe the project or task Callbox helped with: Lead gen in a market new to us Review collected by and hosted on G2.com. What do you like best about Callbox? detail-oriented and good attitudes team members. Professionally converted our product niches into marketable material. Review collected by and hosted on G2.com. What do you dislike about Callbox? a little bit of delay at communication speed sometimes Review collected by and hosted on G2.com. What problems is Callbox solving and how is that benefiting you? helped us to achieve a significant result in a very short time. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") GM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 4/20/2022 "Great Team" 5/5 Describe the project or task Callbox helped with: Telemarketing campaign Review collected by and hosted on G2.com. What do you like best about Callbox? Bery dedicated and professional team who go above and beyond the call of duty! Review collected by and hosted on G2.com. What do you dislike about Callbox? There was nothing to dislike. They did an amazing job. Review collected by and hosted on G2.com. What problems is Callbox solving and how is that benefiting you? Better telemarketing outreach Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ray T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ray T.") RT Ray T. Co-Owner/Director of Sales 4/8/2021 "I won't go back to doing appointment setting and lead generation in-house!" 4.5/5 What do you like best about Callbox? They did a great job of getting my program up and running. They are very knowledgeable and understood my target audience. All of my collateral was spot-on, from the data sets, email templates, social media messaging...and all executed with strategic cadence. I've had consistent appointment volume that I've been able to close and increase my recurring revenue stream. Review collected by and hosted on G2.com. What do you dislike about Callbox? I haven't experienced any downsides with my program. Review collected by and hosted on G2.com. What problems is Callbox solving and how is that benefiting you? The problem I've solving is that I no longer have to purchase data and go through the hassle of cleaning it up. I don't have the overhead of any additional technology. I don't have to manage an inside sales function. The benefits are getting appointments with the right contacts and closing new business that meets or exceeds all of my criteria. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Rajiv K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rajiv K.") RK Rajiv K. Co-Founder Small-Business (50 or fewer emp.) 8/19/2021 "Not for any nuanced industry - strictly appointment setting for basic goods and services" 1/5 What do you like best about Callbox? The sales pitch. They make it seem like they really know what they are doing. Review collected by and hosted on G2.com. What do you dislike about Callbox? The quality of work and the follow-up. Required too much management and handholding. They do not know how to adapt outside of the script. Review collected by and hosted on G2.com. What problems is Callbox solving and how is that benefiting you? They are able to handle cold calling but they do not know how to qualify or adapt. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 1/29/2018 "Difficulty with the customer service agents" 0.5/5 What do you like best about Callbox? I like that it tells me who has clicked which link and helps me track which calls come in where. Review collected by and hosted on G2.com. What do you dislike about Callbox? I feel that the customer service I have received has not been as helpful as it should be. Review collected by and hosted on G2.com. What problems is Callbox solving and how is that benefiting you? It helps me know which people are responding to which ads. Review collected by and hosted on G2.com. 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