--- title: Callbox Reviews meta_title: 'Callbox Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 91 reviews by the users' company size, role or industry to find out how Callbox works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 91 scale: '5' date_modified: '2026-07-17' parent_category: name: Marketing Services url: https://www.g2.com/categories/marketing-services --- # Callbox Reviews **Vendor:** Callbox **Category:** [Lead Generation Companies](https://www.g2.com/categories/lead-generation-services) **Average Rating:** 4.5/5.0 **Total Reviews:** 91 ## About Callbox Callbox is a premier global lead generation company, recognized as one of the best lead generation companies for its unmatched experience and capabilities. We are uniquely positioned to help businesses scale globally, leveraging over two decades of expertise, cutting-edge tools, and data-driven processes. Since 2004, we have been helping B2B companies achieve their growth and revenue goals through a comprehensive suite of lead generation, appointment setting, and data-related solutions. Why Callbox Stands Out Among the Best Our innovative multi-touch, multi-channel approach allows us to engage decision-makers at various touchpoints throughout the conversion cycle. By seamlessly integrating live one-on-one conversations with email, social media, search, and direct marketing channels, we ensure effective customer engagement and relationship building. Headquartered in Encino, CA, with a global footprint, Callbox has successfully executed over 20,000 campaigns across diverse B2B industries and global markets. Our Proven Track Record: 1.3M+ Qualified Leads Delivered: We connect you with high-quality leads that drive sales growth. 20+ Years of Expertise: Leverage our extensive experience in B2B lead generation to achieve sustainable growth. 20K+ Lead Gen Programs: Our track record demonstrates our ability to create and deliver successful lead generation campaigns. 15,000+ Clients Served: Join our roster of satisfied clients who have benefited from our tailored solutions. Callbox ensures campaign success with proprietary tools, including an extensive in-house B2B database, advanced lead nurturing capabilities, and robust pipeline management features. We align every strategy with your business goals, maximizing lead quality and conversion rates. We provide enriched prospect data and personalized lead nurturing programs to transition cold leads into warm prospects. Our content syndication services boost content distribution, increasing inbound lead generation and elevating brand visibility. Additionally, lead re-activation campaigns and Google retargeting ads help re-engage dormant leads and deliver personalized advertising based on user behavior. What’s New at Callbox Co-managed Sales Development Staff Augmentation Integrate dedicated SDRs directly into your internal workflow. This model combines the control of an in-house team with Callbox’s premium data, AI-powered tech stack, and recruitment infrastructure to scale your pipeline with lower overhead. Contact Us Today Ready to partner with one of the best lead generation companies in the industry? Toll-Free: +1 888.810.7464 General Inquiries: info@callboxinc.com Sales Assistance: sales@callboxinc.com ## Callbox Pros & Cons **What users like:** - Users commend the **timely delivery** of Callbox, appreciating their commitment to deadlines and consistent progress updates. (4 reviews) - Users value the **high-quality lead generation** from Callbox, appreciating their reliability and proactive approach to support. (3 reviews) - Users value the **collaborative approach** of Callbox, enhancing project success with tailored solutions and effective communication. (2 reviews) - Users value the **engagement** of Callbox, appreciating their adaptability and proactive communication during project changes. (2 reviews) - Users praise the **professionalism** of Callbox, noting their responsiveness and deep understanding of business needs. (2 reviews) - Response Time (2 reviews) - Understanding (2 reviews) - Communication (1 reviews) - Ease of Work (1 reviews) - Focus on Results (1 reviews) **What users dislike:** - Users express concerns about **payment issues** due to required upfront payments complicating project initiation and approvals. (1 reviews) - Users find the **poor customer support** lacking in cultural understanding and responsiveness, hindering effective communication. (1 reviews) ## Callbox Reviews ### 1. Great Overview and Introduction to product **Rating:** 4.0/5.0 stars **Reviewed by:** Roy B. | Program Delivery & Risk Management Executive, Data Center Planning, Relocation and Optimization, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2022 **What do you like best about Callbox?** Reduces internal time and effort required to get to the close and generates more opportunities to increase revenue. **What do you dislike about Callbox?** Ensuring the information about products and services is not misleading or overly aggressive. **Recommendations to others considering Callbox:** Ensure the onboarding process is clearly understood by everyone impacted. **What problems is Callbox solving and how is that benefiting you?** Callbox simplifies the marketing and sales processes. Provides qualified B2B leads and takes the tedious legwork away from you enabling you to generate qualified leads, sales appointments or attendees, and go straight to closing deals. ### 2. CallBox was great and they support is fantastic **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2022 **What do you like best about Callbox?** They are extremely friendly and supportive **What do you dislike about Callbox?** I did not have any incident that I did not appreciate while dealing with CallBox **Recommendations to others considering Callbox:** CallBox team is very professional. They will get you to your target. **What problems is Callbox solving and how is that benefiting you?** CallBox has a great experience in Lead Generation and their staff is fantastic in customer support ### 3. Lu Alejando and Callbox experts **Rating:** 5.0/5.0 stars **Reviewed by:** Brian D. | Sales director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2022 **Describe the project or task Callbox helped with:** Lu Alejando and Callbox are the best at helping businesses grow and explained everything to me upfront. Lu is a professional expert from the start of the discussion with me. This company has helped us in a major way. Thank you very much. From Brian Damico Virtual Mgr Sales Director. **What do you like best about Callbox?** Expert talent Lu showed to help us. He made us focus on the important things in our company that needed corrected. **What do you dislike about Callbox?** Nothing. I thought he did a wonderful job explaining everything to us. **Recommendations to others considering Callbox:** 100 Percent recommed **What problems is Callbox solving and how is that benefiting you?** The problem our company had was employee issues with outbound calls. Lu showed me how to handle everything. ### 4. Great Experience & Results with Callbox Asia **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2022 **What do you like best about Callbox?** Reporting, weekly calls, CRM visibility, brainstorming ideas on how to get better leads. They don't only listen to what you want but also suggest on how to do better. **What do you dislike about Callbox?** Not really a dislike, but you really got to make sure your sales is aware of ongoing activities. **Recommendations to others considering Callbox:** Be clear on what you want to achieve, Craft your questions properly, Brief your sales in advance **What problems is Callbox solving and how is that benefiting you?** Multiple outreach with different channels to prospects within short period of time ### 5. A great resource **Rating:** 5.0/5.0 stars **Reviewed by:** Sean D. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2022 **Describe the project or task Callbox helped with:** We work with our largest client on B to B appointment setting and webinar projects. **What do you like best about Callbox?** Attention to detail. Know that assignments will be completed and done to the best of their abiltiy Easy to reach and always avaliblefor questions. First rate staff. **What do you dislike about Callbox?** Nothing, Thought the distance would be an issue but not at all **Recommendations to others considering Callbox:** You might worry about time differences etc but not at all an issue. Like the staff is in Chicago. No issue. They do a great job **What problems is Callbox solving and how is that benefiting you?** Making appointments with B to B clients. Do a great job and we can see the results ### 6. P **Rating:** 4.5/5.0 stars **Reviewed by:** Chris A. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2022 **What do you like best about Callbox?** Polished, professional, and responsive. **What do you dislike about Callbox?** Occasional delays between new requirements and implementing them. **Recommendations to others considering Callbox:** Define a focused criteria for meetings and a clear value proposition and USP, and you will succeed. **What problems is Callbox solving and how is that benefiting you?** r ### 7. A+ Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Francis Kenneth A. | Creative Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2022 **What do you like best about Callbox?** I liked Callbox overall customer service best. **What do you dislike about Callbox?** I'm unsure of what I dislike at the moment. **Recommendations to others considering Callbox:** Consider Callbox before committing to competitors. **What problems is Callbox solving and how is that benefiting you?** We were looking to Callbox to help us with lead generation. ### 8. Trusted partner with prompt response **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2022 **What do you like best about Callbox?** Always serving and accommodative, love how Edelyn and team respond promptly **What do you dislike about Callbox?** Cost is slightly on the high side, quite a number of our clients love to try however could not due to budget constraint **Recommendations to others considering Callbox:** If you are looking to have a positive campaign, Callbox is the right partner **What problems is Callbox solving and how is that benefiting you?** Registration Drive and Lead Acquisition ### 9. Callbox Review Leads Generation **Rating:** 5.0/5.0 stars **Reviewed by:** Jose M. | Commercial Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2022 **Describe the project or task Callbox helped with:** Callbox is helping us on accomplishing our growth strategy in the USA Market **What do you like best about Callbox?** Service and full coverage across the USA, while using several features: email, sms, webinar, social media... **What do you dislike about Callbox?** It would be great to have some flexibility around the length of agreement (3 month package would be nice) instead of a 6-12 Month format. **Recommendations to others considering Callbox:** They know what they are doing! **What problems is Callbox solving and how is that benefiting you?** Callbox helped us gain velocity and precision on our Lead Generation journey. As they cover several platforms this has helped us to be more productive. ### 10. Team Effort **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2022 **Describe the project or task Callbox helped with:** Callbox generates leads, sets appointments, and nurtures contacts for us. We've been working with them for about 2 years. **What do you like best about Callbox?** They take a multi-channel approach by using email, phone, and LinkedIn and provide us with weekly reporting. They are quick to respond to our requests, listen to our feedback, and collaborate with us as a team. **What do you dislike about Callbox?** They do not always move on things as quickly as we would like them to. Frequent check-ins regarding priorities are necessary. **What problems is Callbox solving and how is that benefiting you?** They provide an invaluable resource for our small company by engaging leads and setting appointments. Our number of monthly leads has increased dramatically since we began using their services. ### 11. Callbox Review **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie D. | Director of Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2022 **Describe the project or task Callbox helped with:** Callbox helped us with company wide business development efforts. **What do you like best about Callbox?** We were able to make contact with companies that we had tried for years to get in front of and the prospects were exactly who we wanted to talk to. **What do you dislike about Callbox?** We had minimal scheduling issues but other than that, we have no complaints. **Recommendations to others considering Callbox:** If you are looking for assistance with lead generation/prospecting - Callbox is an easy choice **What problems is Callbox solving and how is that benefiting you?** Callbox has helped us expand our business development efforts and assisted with our brand awareness campaign. ### 12. We have been with Callbox for close to three years. They have helped shape our campaign. **Rating:** 4.5/5.0 stars **Reviewed by:** Steve M. | Principal - Adoption Homestudy Inc., Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2022 **Describe the project or task Callbox helped with:** We hired Callbox to identify Managed IT Services and IT Project opportunities. **What do you like best about Callbox?** They are consistent with their results, open to modification. **What do you dislike about Callbox?** It does take a long time to get ROI. This is not a function of Callbox but of the industry opportunities we are pursuing. **Recommendations to others considering Callbox:** Ask Callbox AM to track the opportunities, progress and success (or other) of the opportunities. **What problems is Callbox solving and how is that benefiting you?** Callbox solves the issue of hiring telemarketers and finding opportunities allowing us to control our costs in smaller increments. ### 13. Callbox is extremely responsive and works with our team to solve any challenges that may come up. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2022 **Describe the project or task Callbox helped with:** Our product is very unique and has a niche customer base. Callbox can help us tailor our messaging to target the approach contacts. They are always on top of it if a prospect did not join the scheduled meeting to contact the prospect and work on rescheduling. **What do you like best about Callbox?** responsiveness and transparency on an issues that come up and being able to target the right prospects for us. **What do you dislike about Callbox?** could be better at learning the product value prop **Recommendations to others considering Callbox:** I would definitely recommend Callbox to my partners and have already done so in the past. **What problems is Callbox solving and how is that benefiting you?** Lead generation. The Callbox team is very good and persistent at scheduling meetings with prospects, we average between 1-4 calls per week thru Callbox. ### 14. Very Coachable and Professional **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2022 **What do you like best about Callbox?** Their professionalism was one of the first things I noticed. **What do you dislike about Callbox?** There weren't many things I disliked about the service. **What problems is Callbox solving and how is that benefiting you?** Callbox was able to deliver quality leads. Fast. ### 15. President and Founder **Rating:** 5.0/5.0 stars **Reviewed by:** Scott A. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2022 **Describe the project or task Callbox helped with:** Review of our current digital marketing approach and development of a professionalized comprehensive business development strategy. **What do you like best about Callbox?** Callbox has the most comprehensive and integrated approach to digital marketing and business development of all the third party appointment setting companies we've evaluated. **What do you dislike about Callbox?** Our only concern is the volume of opportunities generated by Callbox and our ability to service this amount of new business. **Recommendations to others considering Callbox:** Katrina is an excellent account manager. **What problems is Callbox solving and how is that benefiting you?** We are not currently engage with Callbox. ### 16. Simple and Effective **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2022 **What do you like best about Callbox?** The team is easy to work with, communication is always high! **What do you dislike about Callbox?** at the moment the relationship has been positive with no real negatives. **What problems is Callbox solving and how is that benefiting you?** Callbox was brought in to help out with our outbound Business needs, in a short amount of time they were able to generate a steady flow of leads for our sales team to follow up with. ### 17. Very organized and Great customer service team **Rating:** 4.5/5.0 stars **Reviewed by:** Edward D. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **Describe the project or task Callbox helped with:** Lead generation for larger revenue companies **What do you like best about Callbox?** Customer service and flexibility. The team is great **What do you dislike about Callbox?** We are working on getting better and better lead quality **Recommendations to others considering Callbox:** If you looking for a good team for lead generation services, Callbox has an entire team working on your account and a very prompt, organized process and systems **What problems is Callbox solving and how is that benefiting you?** Good lead flow ### 18. Strongest Outsourced Lead-Gen Team in American Business **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin C. | Chief revenue officer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2022 **Describe the project or task Callbox helped with:** Lead-gen. CallBox has outperformed meeting our objectives at every level. **What do you like best about Callbox?** The teams enthusiasm and get it done mine **What do you dislike about Callbox?** The teams' enthusiasm and get it done mindset. **Recommendations to others considering Callbox:** Make sure you have a team to engage with the CallBox team because they are going to "bring it"! **What problems is Callbox solving and how is that benefiting you?** Challenge with limited resources CallBox provides the team needed to conduct effective outreach. We are for exceeding our goals for name recognition and getting our message out to the market. ### 19. Appointment Setting for Healthcare Software Services Company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2022 **Describe the project or task Callbox helped with:** We searched for quite a few ABM companies and decided on Callbox because this was their specialty and focus. They are quick to respond and deliver what we request. We've got some good opportunities in this project within 1.5 months. We evaluated a number of outsourced telesales providers. Callbox was one of them recommended by an industry peer. Its pricing structure seems to make the most sense. **What do you like best about Callbox?** They frequently ask for our feedback to customize and optimize our campaigns. Additionally, they provide experience-based recommendations that have repeatedly added value. They have been very communicative, ensuring everyone is continuously updated on the project's progress - also flexible in our needs. **What do you dislike about Callbox?** ABM is so much to the campaign, and high level of commitment is required on the Callbox team. Need to work with them with the scripts, revisiting templates, etc. The team handled them all so well. **What problems is Callbox solving and how is that benefiting you?** The expectation was to launch telesales campaigns to schedule web sales demos for our sales executives. They provide their own lists of potential customers and contact customers on our behalf via phone, email, and social media campaigns. ### 20. Callbox Excellence **Rating:** 5.0/5.0 stars **Reviewed by:** Claudia W. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2022 **Describe the project or task Callbox helped with:** We hired Callbox to help us with sales & marketing, social media & email marketing, plus lead generation. **What do you like best about Callbox?** Their professionalism and the results we have enjoyed with connecting with good prospects for our system. **What do you dislike about Callbox?** So far there is nothing that I can say about Callbox that has disappointed us. **What problems is Callbox solving and how is that benefiting you?** We needed help with lead generation, and we have now had many good sales calls with prospects. ### 21. Business growth and scale **Rating:** 5.0/5.0 stars **Reviewed by:** Robert T. | Marketing consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2022 **Describe the project or task Callbox helped with:** Approach on setting up marketing approach for business growth aspiration **What do you like best about Callbox?** The expertise and job knowledge of the onboarding, systems, personas, and tools **What do you dislike about Callbox?** the price - seems expensive for small business owners like myself **Recommendations to others considering Callbox:** no recommendations at this time **What problems is Callbox solving and how is that benefiting you?** business growth - too early to tell as project is not launched ### 22. Lead Generation **Rating:** 5.0/5.0 stars **Reviewed by:** Hal N. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2022 **Describe the project or task Callbox helped with:** Contacted potential customers by phone, email and social media. Set up appts for my sales reps. **What do you like best about Callbox?** Very efficient. Followed up with my reps after the calls to see if all went well. **What do you dislike about Callbox?** Nothing of any significance in our dealings with them. **Recommendations to others considering Callbox:** Did a fine job on generating qualtiy leads. **What problems is Callbox solving and how is that benefiting you?** Customer acquisition and sales leads. ### 23. Callbox is a top tier Outbound Call Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Kreg A. | Director Of Sales And Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **Describe the project or task Callbox helped with:** We needed a way to increase warm leads and appointments for our outside sales team. **What do you like best about Callbox?** Their communication was seamless and on point. **What do you dislike about Callbox?** Only the price was a bit high. Why is this still highlighted? Do I need to type more? I guess so.... now its happy. **What problems is Callbox solving and how is that benefiting you?** Increase warm leads and sales appointments ### 24. Lead Generation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 02, 2022 **Describe the project or task Callbox helped with:** Callbox have been our partner for almost 6mos now, they've been an instrument in reaching our revenue goals. They are providing the following services for us: Appointment setting & lead generation. W **What do you like best about Callbox?** What we like about callbox is its multi-channel approach when reaching out to our target accounts. Their team consists of passionate, goal oriented and hard-working individuals, very easy to work with. **What do you dislike about Callbox?** Working with them for almost half a year, can't think of anything we dislike about them **What problems is Callbox solving and how is that benefiting you?** Generating leads ### 25. CallBox's service **Rating:** 5.0/5.0 stars **Reviewed by:** Rick Y. | VP, Sales & Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2022 **Describe the project or task Callbox helped with:** Lead generation and email marketing outsourcing. **What do you like best about Callbox?** They are very customer orenatited, understand the software industry, as well as great market knowledge **What do you dislike about Callbox?** There is nothing they failed or disappointed. **What problems is Callbox solving and how is that benefiting you?** email marketing strategy with action plans. ### 26. Great experience with this abm agency **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2022 **Describe the project or task Callbox helped with:** we gave callbox our objective and a list of target accounts we would like to reach out to. **What do you like best about Callbox?** they are prompt and flexible, and we are constantly working together to find the best way to reach out to our target audience. **What do you dislike about Callbox?** the year on year incremental cost which does not fully translate into an increase in appointments. **Recommendations to others considering Callbox:** i do highly recommend callbox. **What problems is Callbox solving and how is that benefiting you?** reaching out to target accounts, as they act as an extra pair of hands on the deck. ### 27. Lead generation **Rating:** 4.0/5.0 stars **Reviewed by:** Jesus S. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2022 **Describe the project or task Callbox helped with:** Finding new customers in my territory **What do you like best about Callbox?** Communication and customer service when needed. **What do you dislike about Callbox?** More leads will be helpful in certain areas **Recommendations to others considering Callbox:** I recommend callbox for any lead generation **What problems is Callbox solving and how is that benefiting you?** Found new clients and potential future customer ### 28. CALLBOX REVIEW AUSTRALIA **Rating:** 5.0/5.0 stars **Reviewed by:** Rob S. | Sales Director Oceania & SEA, Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2022 **Describe the project or task Callbox helped with:** Lead generation for APAC **What do you like best about Callbox?** The amount of sales it turned into anf new relationships we built **What do you dislike about Callbox?** Nothing, everything went fairly smoothly **Recommendations to others considering Callbox:** Would 100% recommend to anyone looking to generate more business **What problems is Callbox solving and how is that benefiting you?** Increase of sales ### 29. I looked everywhere and Callbox was the most complete **Rating:** 5.0/5.0 stars **Reviewed by:** Steve C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2022 **Describe the project or task Callbox helped with:** Lead Generation for a startup. **What do you like best about Callbox?** The level of documentation they provide is heads and shoulders above anyone else. **What do you dislike about Callbox?** Nothing. They beat all of my expectations. **Recommendations to others considering Callbox:** Choose Callbox as your lead generation partner. **What problems is Callbox solving and how is that benefiting you?** Lead Generation. Benefits to date were making the decision easy. ### 30. Callbox is an Excellent Sales Partner **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **Describe the project or task Callbox helped with:** We have engaged Callbox several times over many years. We partnered with them to produce appointments with CFO's at small to mid-size organizations. **What do you like best about Callbox?** Adherence to the prospect qualifications in most cases **What do you dislike about Callbox?** Occasionally, the meeting is set up with the wrong point of contact. Or set meetings are cancelled by prospect. **What problems is Callbox solving and how is that benefiting you?** Due to Covid, our cash flow situation was not good. We worked with Callbox to set up a finite number of appointments for a set cost. ### 31. Great team work! **Rating:** 5.0/5.0 stars **Reviewed by:** Monique D. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2022 **Describe the project or task Callbox helped with:** Continuous lead generation and webinar attendance. **What do you like best about Callbox?** Their team is well organized and eager to learn about our industry and goals. **What do you dislike about Callbox?** No dislikes at this point. They are easy to work with and very responsive. **What problems is Callbox solving and how is that benefiting you?** Webinar registrations and attendance, appointment setting with leads. ### 32. Callbox - Ace Bedia **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2022 **Describe the project or task Callbox helped with:** Lead Generation Services **What do you like best about Callbox?** Callbox, specifically Ace Bedia, has been a pleasure to work with. Their professional persistence and ABM methodology are spot-on for lead generation. They provide a comprehensive tool set across multiple communication channels to ensure qualified leads go to the top of the funnel. I strongly recommend Callbox to meet your lead generation needs. **What do you dislike about Callbox?** Nothing missing from this product. Very complete. **What problems is Callbox solving and how is that benefiting you?** Fill pipeline with qualified leads ### 33. Lead Generation **Rating:** 5.0/5.0 stars **Reviewed by:** Adam A. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2022 **Describe the project or task Callbox helped with:** discussing proposal and some modifications **What do you like best about Callbox?** everything is written down and good memories **What do you dislike about Callbox?** it's just price it's really high unless if highlighted specifically every coloumn costs **Recommendations to others considering Callbox:** Of Course **What problems is Callbox solving and how is that benefiting you?** alot! ### 34. professional and structured **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2022 **Describe the project or task Callbox helped with:** prospection in asia **What do you like best about Callbox?** they are very structured and the process is well executed **What do you dislike about Callbox?** we would like to have more details about their database to know if they are really able to reach top managers of targeted companies **Recommendations to others considering Callbox:** good and well structured processes **What problems is Callbox solving and how is that benefiting you?** difficulty to reach our prospects in asia. I met quite a few companies that are interested ### 35. A very high level of Professionalism in rendering the Lead Generation services **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2022 **Describe the project or task Callbox helped with:** Lead Generation outbound campaign **What do you like best about Callbox?** Transparent campaign progress reporting and professionalism in engaging with my team. Provided CRM tool (hubspot) to display Leads. **What do you dislike about Callbox?** There is no outcome/result based pricing. **What problems is Callbox solving and how is that benefiting you?** Upscaling sales outreach efforts to the targeted market ### 36. Professional team, customer-oriented. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2022 **Describe the project or task Callbox helped with:** Lead gen in a market new to us **What do you like best about Callbox?** detail-oriented and good attitudes team members. Professionally converted our product niches into marketable material. **What do you dislike about Callbox?** a little bit of delay at communication speed sometimes **What problems is Callbox solving and how is that benefiting you?** helped us to achieve a significant result in a very short time. ### 37. Great Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2022 **Describe the project or task Callbox helped with:** Telemarketing campaign **What do you like best about Callbox?** Bery dedicated and professional team who go above and beyond the call of duty! **What do you dislike about Callbox?** There was nothing to dislike. They did an amazing job. **What problems is Callbox solving and how is that benefiting you?** Better telemarketing outreach ### 38. I won't go back to doing appointment setting and lead generation in-house! **Rating:** 4.5/5.0 stars **Reviewed by:** Ray T. | Co-Owner/Director of Sales **Reviewed Date:** April 08, 2021 **What do you like best about Callbox?** They did a great job of getting my program up and running. They are very knowledgeable and understood my target audience. All of my collateral was spot-on, from the data sets, email templates, social media messaging...and all executed with strategic cadence. I've had consistent appointment volume that I've been able to close and increase my recurring revenue stream. **What do you dislike about Callbox?** I haven't experienced any downsides with my program. **What problems is Callbox solving and how is that benefiting you?** The problem I've solving is that I no longer have to purchase data and go through the hassle of cleaning it up. I don't have the overhead of any additional technology. I don't have to manage an inside sales function. The benefits are getting appointments with the right contacts and closing new business that meets or exceeds all of my criteria. ### 39. Not for any nuanced industry - strictly appointment setting for basic goods and services **Rating:** 1.0/5.0 stars **Reviewed by:** Rajiv K. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2021 **What do you like best about Callbox?** The sales pitch. They make it seem like they really know what they are doing. **What do you dislike about Callbox?** The quality of work and the follow-up. Required too much management and handholding. They do not know how to adapt outside of the script. **What problems is Callbox solving and how is that benefiting you?** They are able to handle cold calling but they do not know how to qualify or adapt. ### 40. Difficulty with the customer service agents **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2018 **What do you like best about Callbox?** I like that it tells me who has clicked which link and helps me track which calls come in where. **What do you dislike about Callbox?** I feel that the customer service I have received has not been as helpful as it should be. **What problems is Callbox solving and how is that benefiting you?** It helps me know which people are responding to which ads. ### 41. callbox pipeline - the CRM associated with the CallBox outsourced callcenter services **Rating:** 2.5/5.0 stars **Reviewed by:** Shannan H. | Marketing Manager, Channels, Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2016 **What do you like best about Callbox?** Integrate your outsourced call center power with a powerful CRM platform. Pre-profiled and scored leads fill your pipeline and make selling easier. **What do you dislike about Callbox?** Leaves some gaps between the inside sales and marketing teams. Cloudbased CRM so your data isn't inhouse. Not so easy to interface with your existing CRM. Callbox Pipeline was only a solution for our out of house marketing, not for our inhouse marketing. **What problems is Callbox solving and how is that benefiting you?** We were looking for a CRM alternative to use for outsourced call marketing without giving full access to our database. This solution wasn't a good fit for us. ## Callbox Discussions - [What is Callbox used for?](https://www.g2.com/discussions/what-is-callbox-used-for) - 1 comment - [View Callbox pricing details and edition comparison](https://www.g2.com/products/callbox/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-26+13%3A48%3A48+-0500&secure%5Bsession_id%5D=b8a1f55a-e0be-4f27-b611-df735459eb5b&secure%5Btoken%5D=9c605cd05eaaf0447484007b5a98316ec67dfc4f7b9f2dcfd98c38720b742098&format=llm_user) ## Callbox Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Callbox Alternatives - [KlientBoost](https://www.g2.com/products/klientboost/reviews) - 4.8/5.0 (401 reviews) - [CIENCE](https://www.g2.com/products/cience/reviews) - 3.7/5.0 (181 reviews) - [INFUSE](https://www.g2.com/products/infusemedia-infuse/reviews) - 4.5/5.0 (293 reviews)