--- title: Callbox Reviews meta\_title: 'Callbox Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 91 reviews by the users' company size, role or industry to find out how Callbox works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 91 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Marketing Services url: https://www.g2.com/categories/marketing-services --- ### Callbox Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **timely delivery** of Callbox, appreciating their commitment to deadlines and consistent progress updates. [(4 mentions)](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978148&qs=pros-and-cons#reviews) Users value the **high-quality lead generation** from Callbox, appreciating their reliability and proactive approach to support. [(3 mentions)](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978142&qs=pros-and-cons#reviews) Users value the **collaborative approach** of Callbox, enhancing project success with tailored solutions and effective communication. [(2 mentions)](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978139&qs=pros-and-cons#reviews) Users value the **engagement** of Callbox, appreciating their adaptability and proactive communication during project changes. [(2 mentions)](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978149&qs=pros-and-cons#reviews) Users praise the **professionalism** of Callbox, noting their responsiveness and deep understanding of business needs. [(2 mentions)](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978131&qs=pros-and-cons#reviews) Users express concerns about **payment issues** due to required upfront payments complicating project initiation and approvals. [(1 mentions)](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978144&qs=pros-and-cons#reviews) Users find the **poor customer support** lacking in cultural understanding and responsiveness, hindering effective communication. [(1 mentions)](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=2001113&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Callbox ##### 1. Timely Delivery Users commend the **timely delivery** of Callbox, appreciating their commitment to deadlines and consistent progress updates. [ See 4 mentions ](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978148&qs=pros-and-cons#reviews) See Related User Reviews AL Alexander L. Mid-Market (51-1000 emp.) 5.0/5 "Good quality pipeline from cold outreach" What do you like about Callbox? They are very professional and deliver at scale. In our case, sales people gave the final feedback about the quality, and they were very happy. They d SR Samantha R. Small-Business (50 or fewer emp.) 4.0/5 "So far so good, a good number of positive meetings booked, where we have demonstrated our product" What do you like about Callbox? The feedback regarding the campaign success weekly is useful. The research time spent really helped, they work collaboratively with us to understand t ##### 2. Lead Generation Users value the **high-quality lead generation** from Callbox, appreciating their reliability and proactive approach to support. [ See 3 mentions ](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978142&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Small-Business (50 or fewer emp.) 5.0/5 "The all in one for Business Development" What do you like about Callbox? Lead generation Event Support Building our online presence ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") P Verified User Enterprise (\> 1000 emp.) 4.5/5 "Callbox - lead generation campaigns" What do you like about Callbox? Ability to consistently deliver high-quality BANT leads and their proactive approach to ensuring timely replacements. Their professionalism, reliabili ##### 3. Collaboration Users value the **collaborative approach** of Callbox, enhancing project success with tailored solutions and effective communication. [ See 2 mentions ](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978139&qs=pros-and-cons#reviews) See Related User Reviews SR Samantha R. Small-Business (50 or fewer emp.) 4.0/5 "So far so good, a good number of positive meetings booked, where we have demonstrated our product" What do you like about Callbox? The feedback regarding the campaign success weekly is useful. The research time spent really helped, they work collaboratively with us to understand t ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") P Verified User Mid-Market (51-1000 emp.) 5.0/5 "Generating leads in a niche market" What do you like about Callbox? Their flexibility and ability to tailor the project to our needs. ##### 4. Engagement Users value the **engagement** of Callbox, appreciating their adaptability and proactive communication during project changes. [ See 2 mentions ](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978149&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 5.0/5 "Professional, great service, flexible" What do you like about Callbox? Friendliness, flexibility & takes initiative. Schedules and plans often change, especially when building new businesses. Callbox helped to accommo ![Alan O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alan O.") AO Alan O. Mid-Market (51-1000 emp.) 4.5/5 "Delivering the right leads to unlock revenue potential" What do you like about Callbox? I like that the Callbox team is open to tweaking approaches depending on feedback and outcome of current project. I also like that they are able to g ##### 5. Professionalism Users praise the **professionalism** of Callbox, noting their responsiveness and deep understanding of business needs. [ See 2 mentions ](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978131&qs=pros-and-cons#reviews) See Related User Reviews AL Alexander L. Mid-Market (51-1000 emp.) 5.0/5 "Good quality pipeline from cold outreach" What do you like about Callbox? They are very professional and deliver at scale. In our case, sales people gave the final feedback about the quality, and they were very happy. They d ![Kenta I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kenta I.") KI Kenta I. Mid-Market (51-1000 emp.) 4.0/5 "Great Communication and Effort" What do you like about Callbox? The team is professional, responsive, and deeply understands our business needs. Their detailed reporting and constant communication ensured we stayed ### Top Cons or Disadvantages of Callbox ##### 1. Payment Issues Users express concerns about **payment issues** due to required upfront payments complicating project initiation and approvals. [ See 1 mentions ](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978144&qs=pros-and-cons#reviews) See Related User Reviews ![Alan O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alan O.") AO Alan O. Mid-Market (51-1000 emp.) 4.5/5 "Delivering the right leads to unlock revenue potential" What do you dislike about Callbox? Payment prior to start of project as this is not the norm in my company and triggers more approvals. ##### 2. Poor Customer Support Users find the **poor customer support** lacking in cultural understanding and responsiveness, hindering effective communication. [ See 1 mentions ](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=2001113&qs=pros-and-cons#reviews) See Related User Reviews SR Samantha R. Small-Business (50 or fewer emp.) 4.0/5 "So far so good, a good number of positive meetings booked, where we have demonstrated our product" What do you dislike about Callbox? although the weekly emailed stats are great, it would be nice to have a dashboard available to access realtime info, and a collated view of the projec ## Top-Rated Alternatives [ ![KlientBoost](https://images.g2crowd.com/uploads/product/hd_favicon/d401505df2906f8be19479a4c9ab47c8/klientboost.svg "KlientBoost") KlientBoost 4.8/5(403) ](https://www.g2.com/products/klientboost/reviews) [ ![INFUSE](https://images.g2crowd.com/uploads/product/hd_favicon/2fcde7ef94c7414eed3a1b5a23442f89/infusemedia-infuse.svg "INFUSE") INFUSE 4.5/5(294) ](https://www.g2.com/products/infusemedia-infuse/reviews) [ ![CIENCE](https://images.g2crowd.com/uploads/product/hd_favicon/5a1e5a6a380c5017215742c99e34bfc6/cience.svg "CIENCE") CIENCE 3.7/5(180) ](https://www.g2.com/products/cience/reviews) [ View All Alternatives ](https://www.g2.com/products/callbox/competitors/alternatives) NA Nick A. VP of Sales & Marketing Mid-Market (51-1000 emp.) 4/7/2022 "Effective Partnership" 5/5 Describe the project or task Callbox helped with: CallBox worked on helping us with few projects: 1. They helped us to clean our calling list by providing us back with records that have the correct contact name, address, phone number, and most importantly email addresses. 2. They also helped us by qualifying prospects who had an interest in doing business with our company Review collected by and hosted on G2.com. What do you like best about Callbox? The best things I like about CallBox: 1. Two-way communication, 2. Good listening skills. 3. I also appreciate the fact that they are proactive in detecting issues and offering solutions 4. They accepted constructive criticism and took initiative to solve it immediately. Review collected by and hosted on G2.com. What do you dislike about Callbox? I don't think that I have anything in particular that I dislike, however, as we all have room for improvement, I can only suggest that they consider specializing in a specific industry, or maybe have a team that specializes in a specific industry, i.e. Dental in our case. That will give the customer 200% more value for their investment. Review collected by and hosted on G2.com. Recommendations to others considering Callbox: My sincere recommendations to anyone considering using the services of CallBox is to have a very specific agenda and objective and make it realistic. Review collected by and hosted on G2.com. What problems is Callbox solving and how is that benefiting you? Working with CallBox gave us the benefit of supplying our sales team with prospects who have an interest in our services, and are willing to listen to a sales call. It freed up the sales team to call on warm leads, vs. completely cold leads. The results were good as we tracked the closing ratio very closely, and we are almost there at reaching our projected sales call. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Merv C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Merv C.") MC Merv C. Senior Director of Sales Small-Business (50 or fewer emp.) 4/7/2022 "Very professional & detailed" 4.5/5 Describe the project or task Callbox helped with: Callbox provides a very detailed & comprehensive ABM service to help drive new business growth. Their meticulous process of checking all of the boxes from prospecting to marketing is quite impressive. Think of it as a CMO out of the box. Review collected by and hosted on G2.com. What do you like best about Callbox? If you're a company looking to beef up your sales and marketing team but don't want to go through the trouble of hiring a new sales or marketing manager this could be a good alternative. It's like having a CMO, sales manager and SDR all in one. Review collected by and hosted on G2.com. What do you dislike about Callbox? If you're a small company or new start-up with very few sales reps you may struggle with taking scheduled calls. They will set your team up with calls but they will not close new opportunities for you. Review collected by and hosted on G2.com. Recommendations to others considering Callbox: Have a full understanding of what you would like your sales team to look like and bring that idea to the conversation. Review collected by and hosted on G2.com. What problems is Callbox solving and how is that benefiting you? Helping scale the sales operation. We are a lean team with very little time to handle all aspects of the sales process. We're leveraging Callbox to manage the front end of our sales process. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AL Anne L. Assistant Marketing Manager Mid-Market (51-1000 emp.) 4/6/2022 "Visible progress beyond expectation" 5/5 Describe the project or task Callbox helped with: Callbox has applied their ABM strategies to help our company generate leads in APAC regions, including SG, MY, TH, AU and so on. The main goal is to set up appointments with qualified leads to increase opportunities for business development. Review collected by and hosted on G2.com. What do you like best about Callbox? The webinars held every month are very helpful in terms of increasing brand awareness in our target countries. Callbox can compile a bunch of prospects with target profile and reach out to them through call, email and LinkedIn. I'm sure the prospects will remember SMART Modular at some points after those marketing approaches. Review collected by and hosted on G2.com. What do you dislike about Callbox? I can't really find anything I dislike about Callbox because they are a professional team and they know what they can deliver. It's just in the beginning maybe the target or industry profile was not well understood and the generated sales qualified leads are not as accurate as expected. After constant communication, the quality has improved alot already. Review collected by and hosted on G2.com. What problems is Callbox solving and how is that benefiting you? Our manpower to fully dedicate to SEA regions is limited, plus our brand awareness is still lacking in Asia. Through Callbox, our brand awareness should have increased gradually by lots of calls, emails or LinkedIn contact. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Bel N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bel N.") BN Bel N. Sr. Manager, Demand Generation Marketing, APAC Mid-Market (51-1000 emp.) 9/6/2022 "Passionate team and detail oriented" 4.5/5 What do you like best about Callbox? Expertise, Passion, full support with an integrated team Review collected by and hosted on G2.com. What do you dislike about Callbox? Overall Callbox team is doing a great job Review collected by and hosted on G2.com. What problems is Callbox solving and how is that benefiting you? Callbox has been helping our APAC team to run an engagement program to accelerate lead gen and opportunity creation for over a year, the team is passionate with knowledge, providing a variety of engagement channels to find the best way to start a conversation with prospects. We are glad to have such a promising team helping us! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Francis Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Francis Y.") FY Francis Y. Sales Director - South Asia & Pacific Enterprise (\> 1000 emp.) 10/26/2022 "Callbox has been a great help in getting the right prospect for meetings" 4/5 What do you like best about Callbox? Have been able to articulate our Syniverse value proposition to potential customers and create the buzz for our solution. Review collected by and hosted on G2.com. What do you dislike about Callbox? Nothing, so far the experience has been great Review collected by and hosted on G2.com. Recommendations to others considering Callbox: Good and resourceful partner Review collected by and hosted on G2.com. What problems is Callbox solving and how is that benefiting you? Saves my time in getting the right appointments lined up Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") EI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 9/11/2022 "Pleasantly surprised" 4.5/5 What do you like best about Callbox? - Very responsive - 6 members in the team with specific roles - Transparent and frequent reporting/metrics Review collected by and hosted on G2.com. What do you dislike about Callbox? - They are not physically in the same office as me Review collected by and hosted on G2.com. Recommendations to others considering Callbox: - Ask them to provide reference sites in a similar industry to you - If you're uncertain then agree to an initial 6 month term to test the waters and extend the contract if successful - Don't get hung up thinking there will be a language barrier as this is not the case Review collected by and hosted on G2.com. What problems is Callbox solving and how is that benefiting you? - Lead generation - Appointment setting - Market awareness - Lead quality filtering - Improves my productivity Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") PC Verified User in Computer Software Mid-Market (51-1000 emp.) 8/30/2022 "Flexible, Coachable and get results" 5/5 What do you like best about Callbox? I liked that following the training and rehearsal calls I could select the person I felt most comfortable with. Then weekly we reviewed the results, the challenges and discussed ways to improve messaging. Review collected by and hosted on G2.com. What do you dislike about Callbox? So far nothing to dislike. Our experience has been positive. Review collected by and hosted on G2.com. Recommendations to others considering Callbox: I suggest doing multiple rehearsal calls with them. Role play various types of customers/roles they are likely to connect with on their calls. Also if you have internal SDR related materials that you can share with them that can shorten the learning curve. Review collected by and hosted on G2.com. What problems is Callbox solving and how is that benefiting you? They were very helpful in creating more leads for follow up and setting up appointments for discovery. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Hosein H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hosein H.") HH Hosein H. Business Process Outsourcing Manager Mid-Market (51-1000 emp.) 11/7/2022 "Very pleasent and professional" 4.5/5 What do you like best about Callbox? their professional representatives - their lead generation plan and their customized offer Review collected by and hosted on G2.com. What do you dislike about Callbox? they could plan for a more economical package Review collected by and hosted on G2.com. What problems is Callbox solving and how is that benefiting you? the problem if finding the best marketing and lead generation solution Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic SE Shelley E. Marketing Consultant Mid-Market (51-1000 emp.) 4/18/2022 "High Quality Lead Gen and Nurture Service" 4/5 Describe the project or task Callbox helped with: Callbox is helping generate new leads for a software product and nurturing contacts. Review collected by and hosted on G2.com. What do you like best about Callbox? They take a multi-channel approach using email, phone, Google ads, LinkedIn, etc. The team is easy to work with and responsive. They want to do a great job and take feedback well. Review collected by and hosted on G2.com. What do you dislike about Callbox? Sometimes they are shy about telling us things, like if a particular list isn't working as well as expected based on their experience with similar clients. They are hesitant to share anonymous results from other clients. Review collected by and hosted on G2.com. Recommendations to others considering Callbox: The team is very eager to please. They have a good process and provide us with weekly reporting to track performance. Review collected by and hosted on G2.com. What problems is Callbox solving and how is that benefiting you? They are servicing as a virtual SDR team, providing extra resources to engage leads and set appointments with sales people. It makes our enterprise sales team more productive. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic SY Shelly Y. U.S. Franchise Manager Small-Business (50 or fewer emp.) 10/13/2022 "The Callbox team is so responsive and collaborative" 5/5 What do you like best about Callbox? The team is very responsive and quick to respond and make changes as needed. Review collected by and hosted on G2.com. What do you dislike about Callbox? We haven't had any issues at this point. Review collected by and hosted on G2.com. What problems is Callbox solving and how is that benefiting you? Callbox is helping us with new lead generation. Review collected by and hosted on G2.com. 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