--- title: Callbox Reviews meta\_title: 'Callbox Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 91 reviews by the users' company size, role or industry to find out how Callbox works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 91 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Marketing Services url: https://www.g2.com/categories/marketing-services --- ### Callbox Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **timely delivery** of Callbox, appreciating their commitment to deadlines and consistent progress updates. [(4 mentions)](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978148&qs=pros-and-cons#reviews) Users value the **high-quality lead generation** from Callbox, appreciating their reliability and proactive approach to support. [(3 mentions)](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978142&qs=pros-and-cons#reviews) Users value the **collaborative approach** of Callbox, enhancing project success with tailored solutions and effective communication. [(2 mentions)](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978139&qs=pros-and-cons#reviews) Users value the **engagement** of Callbox, appreciating their adaptability and proactive communication during project changes. [(2 mentions)](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978149&qs=pros-and-cons#reviews) Users praise the **professionalism** of Callbox, noting their responsiveness and deep understanding of business needs. [(2 mentions)](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978131&qs=pros-and-cons#reviews) Users express concerns about **payment issues** due to required upfront payments complicating project initiation and approvals. [(1 mentions)](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978144&qs=pros-and-cons#reviews) Users find the **poor customer support** lacking in cultural understanding and responsiveness, hindering effective communication. [(1 mentions)](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=2001113&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Callbox ##### 1. Timely Delivery Users commend the **timely delivery** of Callbox, appreciating their commitment to deadlines and consistent progress updates. [ See 4 mentions ](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978148&qs=pros-and-cons#reviews) See Related User Reviews AL Alexander L. Mid-Market (51-1000 emp.) 5.0/5 "Good quality pipeline from cold outreach" What do you like about Callbox? They are very professional and deliver at scale. In our case, sales people gave the final feedback about the quality, and they were very happy. They d SR Samantha R. Small-Business (50 or fewer emp.) 4.0/5 "So far so good, a good number of positive meetings booked, where we have demonstrated our product" What do you like about Callbox? The feedback regarding the campaign success weekly is useful. The research time spent really helped, they work collaboratively with us to understand t ##### 2. Lead Generation Users value the **high-quality lead generation** from Callbox, appreciating their reliability and proactive approach to support. [ See 3 mentions ](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978142&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Small-Business (50 or fewer emp.) 5.0/5 "The all in one for Business Development" What do you like about Callbox? Lead generation Event Support Building our online presence ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") P Verified User Enterprise (\> 1000 emp.) 4.5/5 "Callbox - lead generation campaigns" What do you like about Callbox? Ability to consistently deliver high-quality BANT leads and their proactive approach to ensuring timely replacements. Their professionalism, reliabili ##### 3. Collaboration Users value the **collaborative approach** of Callbox, enhancing project success with tailored solutions and effective communication. [ See 2 mentions ](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978139&qs=pros-and-cons#reviews) See Related User Reviews SR Samantha R. Small-Business (50 or fewer emp.) 4.0/5 "So far so good, a good number of positive meetings booked, where we have demonstrated our product" What do you like about Callbox? The feedback regarding the campaign success weekly is useful. The research time spent really helped, they work collaboratively with us to understand t ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") P Verified User Mid-Market (51-1000 emp.) 5.0/5 "Generating leads in a niche market" What do you like about Callbox? Their flexibility and ability to tailor the project to our needs. ##### 4. Engagement Users value the **engagement** of Callbox, appreciating their adaptability and proactive communication during project changes. [ See 2 mentions ](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978149&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 5.0/5 "Professional, great service, flexible" What do you like about Callbox? Friendliness, flexibility & takes initiative. Schedules and plans often change, especially when building new businesses. Callbox helped to accommo ![Alan O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alan O.") AO Alan O. Mid-Market (51-1000 emp.) 4.5/5 "Delivering the right leads to unlock revenue potential" What do you like about Callbox? I like that the Callbox team is open to tweaking approaches depending on feedback and outcome of current project. I also like that they are able to g ##### 5. Professionalism Users praise the **professionalism** of Callbox, noting their responsiveness and deep understanding of business needs. [ See 2 mentions ](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978131&qs=pros-and-cons#reviews) See Related User Reviews AL Alexander L. Mid-Market (51-1000 emp.) 5.0/5 "Good quality pipeline from cold outreach" What do you like about Callbox? They are very professional and deliver at scale. In our case, sales people gave the final feedback about the quality, and they were very happy. They d ![Kenta I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kenta I.") KI Kenta I. Mid-Market (51-1000 emp.) 4.0/5 "Great Communication and Effort" What do you like about Callbox? The team is professional, responsive, and deeply understands our business needs. Their detailed reporting and constant communication ensured we stayed ### Top Cons or Disadvantages of Callbox ##### 1. Payment Issues Users express concerns about **payment issues** due to required upfront payments complicating project initiation and approvals. [ See 1 mentions ](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978144&qs=pros-and-cons#reviews) See Related User Reviews ![Alan O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alan O.") AO Alan O. Mid-Market (51-1000 emp.) 4.5/5 "Delivering the right leads to unlock revenue potential" What do you dislike about Callbox? Payment prior to start of project as this is not the norm in my company and triggers more approvals. ##### 2. Poor Customer Support Users find the **poor customer support** lacking in cultural understanding and responsiveness, hindering effective communication. [ See 1 mentions ](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=2001113&qs=pros-and-cons#reviews) See Related User Reviews SR Samantha R. Small-Business (50 or fewer emp.) 4.0/5 "So far so good, a good number of positive meetings booked, where we have demonstrated our product" What do you dislike about Callbox? although the weekly emailed stats are great, it would be nice to have a dashboard available to access realtime info, and a collated view of the projec ## Top-Rated Alternatives [ ![KlientBoost](https://images.g2crowd.com/uploads/product/hd_favicon/d401505df2906f8be19479a4c9ab47c8/klientboost.svg "KlientBoost") KlientBoost 4.8/5(403) ](https://www.g2.com/products/klientboost/reviews) [ ![INFUSE](https://images.g2crowd.com/uploads/product/hd_favicon/2fcde7ef94c7414eed3a1b5a23442f89/infusemedia-infuse.svg "INFUSE") INFUSE 4.5/5(294) ](https://www.g2.com/products/infusemedia-infuse/reviews) [ ![CIENCE](https://images.g2crowd.com/uploads/product/hd_favicon/5a1e5a6a380c5017215742c99e34bfc6/cience.svg "CIENCE") CIENCE 3.7/5(180) ](https://www.g2.com/products/cience/reviews) [ View All Alternatives ](https://www.g2.com/products/callbox/competitors/alternatives) DE David E. Small-Business (50 or fewer emp.) 6/9/2023 "AS A WHOLE VERY PRODUCTIVE" 5/5 What do you like best about Callbox? Continuous leads and variety and good mex Review collected by and hosted on G2.com. What do you dislike about Callbox? Calling on the wrong type of client services Review collected by and hosted on G2.com. Recommendations to others considering Callbox: nothing Review collected by and hosted on G2.com. What problems is Callbox solving and how is that benefiting you? NONE Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Sean B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sean B.") SB Sean B. President Computer Software Mid-Market (51-1000 emp.) 10/4/2022 "Lead Generation - Callbox is the answer" 4/5 What do you like best about Callbox? Callbox really has the right set of tools and methodology to generate leads. They are using a combination of voice, email and social for the outreach. They have also taken the time to understand our business in a very short period of time. Review collected by and hosted on G2.com. What do you dislike about Callbox? At this point in our journey with Callbox there is really nothing that I dislike. They are taking the time to refine our messaging so the leads we are getting are more qualified. Review collected by and hosted on G2.com. Recommendations to others considering Callbox: Take the time to understand how their methodology works and spend quality time with them getting them up to speed on your business. Review collected by and hosted on G2.com. What problems is Callbox solving and how is that benefiting you? CLEARGOALS need to generate leads and Callbox was found to help expedite our growth. We have started our engagement and after 6 weeks we have already passed 10 leads Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic SS Steve S. chief marketing officer Small-Business (50 or fewer emp.) 10/19/2022 "Effective and committed lead generation/appointment setting" 4.5/5 What do you like best about Callbox? The team is fully committed to our success. We review progress weekly and make adjustments. Often Callbox comes to the meeting with suggestions based on what they are experiencing. Review collected by and hosted on G2.com. What do you dislike about Callbox? Not much. They do what they say they are going to do. Review collected by and hosted on G2.com. Recommendations to others considering Callbox: We're a small company with a single sales rep. Callbox is a full-service, professional lead gen/appointment setting operation. Callbox has the infrastructure to touch thousands of contacts a week across multiple channels very cost effectively. Review collected by and hosted on G2.com. What problems is Callbox solving and how is that benefiting you? Callbox is setting appointments for our sales person. We worked together to build the list and they manage phone, email and LinkedIn outreach. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Almudena A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Almudena A.") AA Almudena A. Lead Generation Manager Global Corporate Customers Enterprise (\> 1000 emp.) 9/27/2022 "We are very happy with the results" 4.5/5 What do you like best about Callbox? For me it is the team that makes all the difference. Adaptable and dedicated, they are a fantastic value to our company and have integrated very well with our own team. Review collected by and hosted on G2.com. What do you dislike about Callbox? Not much. Just having the Inside Sales outsourced mean that you need to dedicate some additional time to help them understand better the services they are selling. Review collected by and hosted on G2.com. What problems is Callbox solving and how is that benefiting you? Callbox is allowing us to increment our Inside Sales capabilities. Creating campaigns to attract new contacts both for new and existing customers. In the past few years we have been able to get in touch with top profile contacts that have enabled numerous new opportunities for the team. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic GK Graham K. Chief Business Officer Mid-Market (51-1000 emp.) 10/17/2022 "Very good service and excellent learners" 4.5/5 What do you like best about Callbox? Easy to work with . Very professional Good reporting Great at making the tactical changes as needed Also good at making suggestions to improve the process Very thourough Review collected by and hosted on G2.com. What do you dislike about Callbox? No downside Requires patience to manage and teach and make sure you have the right people on the team. Sometimes difficult to get others in the client organization to see the value Review collected by and hosted on G2.com. Recommendations to others considering Callbox: Be patient and spend the time communicating and training Review collected by and hosted on G2.com. What problems is Callbox solving and how is that benefiting you? Quality lead generation Volume of leads Helping me get enough meetings to have a number of meaningful conversations with potential clients and business partners every week Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") CI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 9/11/2022 "Very helpful and efficient!" 3.5/5 What do you like best about Callbox? - Callbox provides leads according to the market/industries targeted by us. - Callbox is good in qualifying the prospects in the early stage. - Proactive in detecting issues and offering suggestions on how we can tweak messaging further: such as by inviting prospects to events. - Accept constructive criticism well and amp up efforts when pushed. Review collected by and hosted on G2.com. What do you dislike about Callbox? - The detailed information obtained by the Callbox Team is unfortunately still inadequate. Could go further deep for the qualification. - Could be more aggressive in exploring other markets, such as Thailand, Singapore, and also Malaysia. So far, most of the leads come from the Philippines and Indonesia only. - Need to target more qualified leads per week for better ROI. - Expensive. Review collected by and hosted on G2.com. Recommendations to others considering Callbox: Cost to ROI ratio must be deeply considered. The team is efficient and quite proactive, however, and therefore could be a good partner for medium size businesses to expand into regions such as SEA. Ensure the onboarding process is well structured and has strict timelines. Review collected by and hosted on G2.com. What problems is Callbox solving and how is that benefiting you? Callbox really helps me in finding qualified leads. This is very useful for me and the team to increase the Annual Recurring Revenue (ARR) that we are targeting. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MF Marcos F. Marketing Director Small-Business (50 or fewer emp.) 9/8/2022 "Fun, young team who are committed to helping." 3.5/5 What do you like best about Callbox? Always helpful. Willing to come up with ideas and solutions to challenges. Appreciate how flexible they are in accommodating changes of plans or when implementing course corrections. Review collected by and hosted on G2.com. What do you dislike about Callbox? Not so much a dislike but rather something to build on for the future. It would be great if the content creation capabilities could be upgraded. Being able to develop great quality content, be it print, web or video material, would be perfect. At the moment, it does the job but doesn't necessarily mirror the corporate standards. Review collected by and hosted on G2.com. What problems is Callbox solving and how is that benefiting you? They helped with lead generation and did all the heavy lifting concerning scoring, nurturing and converting. This offloaded much of the workload, allowing us to focus on our core activities. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Events Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Events Services") PE Verified User in Events Services Mid-Market (51-1000 emp.) 9/14/2022 "Got results - better than other companies I've used" 4.5/5 What do you like best about Callbox? I've been impressed with how responsive CallBox has been throughout the entire process of working with them. They're not a company that earns your business and then disappears. They're there for me every step of the way. Review collected by and hosted on G2.com. What do you dislike about Callbox? I'm hesitant to say that there's been anything I've disliked, but it was a process to get the message honed in to start producing results. It's not a knock on CallBox - it's just a process to get dialed in. Review collected by and hosted on G2.com. Recommendations to others considering Callbox: Be prepared to do some up-front assignments, working hand in hand with your CallBox team to develop sales and marketing messages that get the qualified responses you're looking for. The input up front is vital. Review collected by and hosted on G2.com. What problems is Callbox solving and how is that benefiting you? We had a problem generating qualified leads in a cost effective manner. CallBox has been very responsive to work with, reasonably priced, and best of all, they produce results. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MG Michael G. Managing Director Small-Business (50 or fewer emp.) 9/8/2022 "Callbox is very responsive!" 5/5 What do you like best about Callbox? The most helpful part is the setting of meetings. Our sales team loves being able to prepare for an intake call and also uses the Callbox notes. Review collected by and hosted on G2.com. What do you dislike about Callbox? As a staffing agency, we have limitations on some roles and states where we can recruit. Our close rate on new deals is under 5%. In addition, we have started to see a decline in our lead volume. Review collected by and hosted on G2.com. Recommendations to others considering Callbox: Take advantage of the weekly calls to share ideas and progress the partnership. Don't just review numbers and details of meetings. Review collected by and hosted on G2.com. What problems is Callbox solving and how is that benefiting you? Callbox is eliminating multiple steps in our sales process by setting up meetings and taking copious notes from prospecting calls. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") OC Verified User in Computer Software Small-Business (50 or fewer emp.) 8/19/2022 "Sales & Marketing Expansion" 5/5 What do you like best about Callbox? They have different outbound channels (Cold Calling - Email Mkt, Social Media, etc) to help companies like us connect with prospects. They study different sales approaches and maximize each one of them to make sure you are getting the desired results. Review collected by and hosted on G2.com. What do you dislike about Callbox? So far, our experience with Callbox has been outstanding. They have been extremely professional to understand our needs and walk us through different possible solutions. Review collected by and hosted on G2.com. Recommendations to others considering Callbox: If you are looking for a company to support your Outbound Sales Services, this is the company to work with. The use different channels and they maximize them all. They assign a team to work closely with you in order to achieve the desired and proposed goals Review collected by and hosted on G2.com. What problems is Callbox solving and how is that benefiting you? We were looking for a company to help us with a Sales and Marketing Expansion plan. Our goal is to connect with more leads, convert them into prospects and eventually close more sales. We found Callbox, and their outbound channels to connect with different sales opportunities are impressive. Review collected by and hosted on G2.com. 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