--- title: Callbox Reviews meta\_title: 'Callbox Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 91 reviews by the users' company size, role or industry to find out how Callbox works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 91 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Marketing Services url: https://www.g2.com/categories/marketing-services --- ### Callbox Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **timely delivery** of Callbox, appreciating their commitment to deadlines and consistent progress updates. [(4 mentions)](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978148&qs=pros-and-cons#reviews) Users value the **high-quality lead generation** from Callbox, appreciating their reliability and proactive approach to support. [(3 mentions)](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978142&qs=pros-and-cons#reviews) Users value the **collaborative approach** of Callbox, enhancing project success with tailored solutions and effective communication. [(2 mentions)](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978139&qs=pros-and-cons#reviews) Users value the **engagement** of Callbox, appreciating their adaptability and proactive communication during project changes. [(2 mentions)](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978149&qs=pros-and-cons#reviews) Users praise the **professionalism** of Callbox, noting their responsiveness and deep understanding of business needs. [(2 mentions)](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978131&qs=pros-and-cons#reviews) Users express concerns about **payment issues** due to required upfront payments complicating project initiation and approvals. [(1 mentions)](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978144&qs=pros-and-cons#reviews) Users find the **poor customer support** lacking in cultural understanding and responsiveness, hindering effective communication. [(1 mentions)](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=2001113&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Callbox ##### 1. Timely Delivery Users commend the **timely delivery** of Callbox, appreciating their commitment to deadlines and consistent progress updates. [ See 4 mentions ](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978148&qs=pros-and-cons#reviews) See Related User Reviews AL Alexander L. Mid-Market (51-1000 emp.) 5.0/5 "Good quality pipeline from cold outreach" What do you like about Callbox? They are very professional and deliver at scale. In our case, sales people gave the final feedback about the quality, and they were very happy. They d SR Samantha R. Small-Business (50 or fewer emp.) 4.0/5 "So far so good, a good number of positive meetings booked, where we have demonstrated our product" What do you like about Callbox? The feedback regarding the campaign success weekly is useful. The research time spent really helped, they work collaboratively with us to understand t ##### 2. Lead Generation Users value the **high-quality lead generation** from Callbox, appreciating their reliability and proactive approach to support. [ See 3 mentions ](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978142&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Small-Business (50 or fewer emp.) 5.0/5 "The all in one for Business Development" What do you like about Callbox? Lead generation Event Support Building our online presence ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") P Verified User Enterprise (\> 1000 emp.) 4.5/5 "Callbox - lead generation campaigns" What do you like about Callbox? Ability to consistently deliver high-quality BANT leads and their proactive approach to ensuring timely replacements. Their professionalism, reliabili ##### 3. Collaboration Users value the **collaborative approach** of Callbox, enhancing project success with tailored solutions and effective communication. [ See 2 mentions ](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978139&qs=pros-and-cons#reviews) See Related User Reviews SR Samantha R. Small-Business (50 or fewer emp.) 4.0/5 "So far so good, a good number of positive meetings booked, where we have demonstrated our product" What do you like about Callbox? The feedback regarding the campaign success weekly is useful. The research time spent really helped, they work collaboratively with us to understand t ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") P Verified User Mid-Market (51-1000 emp.) 5.0/5 "Generating leads in a niche market" What do you like about Callbox? Their flexibility and ability to tailor the project to our needs. ##### 4. Engagement Users value the **engagement** of Callbox, appreciating their adaptability and proactive communication during project changes. [ See 2 mentions ](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978149&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 5.0/5 "Professional, great service, flexible" What do you like about Callbox? Friendliness, flexibility & takes initiative. Schedules and plans often change, especially when building new businesses. Callbox helped to accommo ![Alan O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alan O.") AO Alan O. Mid-Market (51-1000 emp.) 4.5/5 "Delivering the right leads to unlock revenue potential" What do you like about Callbox? I like that the Callbox team is open to tweaking approaches depending on feedback and outcome of current project. I also like that they are able to g ##### 5. Professionalism Users praise the **professionalism** of Callbox, noting their responsiveness and deep understanding of business needs. [ See 2 mentions ](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978131&qs=pros-and-cons#reviews) See Related User Reviews AL Alexander L. Mid-Market (51-1000 emp.) 5.0/5 "Good quality pipeline from cold outreach" What do you like about Callbox? They are very professional and deliver at scale. In our case, sales people gave the final feedback about the quality, and they were very happy. They d ![Kenta I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kenta I.") KI Kenta I. Mid-Market (51-1000 emp.) 4.0/5 "Great Communication and Effort" What do you like about Callbox? The team is professional, responsive, and deeply understands our business needs. Their detailed reporting and constant communication ensured we stayed ### Top Cons or Disadvantages of Callbox ##### 1. Payment Issues Users express concerns about **payment issues** due to required upfront payments complicating project initiation and approvals. [ See 1 mentions ](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=1978144&qs=pros-and-cons#reviews) See Related User Reviews ![Alan O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alan O.") AO Alan O. Mid-Market (51-1000 emp.) 4.5/5 "Delivering the right leads to unlock revenue potential" What do you dislike about Callbox? Payment prior to start of project as this is not the norm in my company and triggers more approvals. ##### 2. Poor Customer Support Users find the **poor customer support** lacking in cultural understanding and responsiveness, hindering effective communication. [ See 1 mentions ](https://www.g2.com/products/callbox/reviews?filters%5Bsentiment_snippet%5D=2001113&qs=pros-and-cons#reviews) See Related User Reviews SR Samantha R. Small-Business (50 or fewer emp.) 4.0/5 "So far so good, a good number of positive meetings booked, where we have demonstrated our product" What do you dislike about Callbox? although the weekly emailed stats are great, it would be nice to have a dashboard available to access realtime info, and a collated view of the projec ## Top-Rated Alternatives [ ![KlientBoost](https://images.g2crowd.com/uploads/product/hd_favicon/d401505df2906f8be19479a4c9ab47c8/klientboost.svg "KlientBoost") KlientBoost 4.8/5(403) ](https://www.g2.com/products/klientboost/reviews) [ ![INFUSE](https://images.g2crowd.com/uploads/product/hd_favicon/2fcde7ef94c7414eed3a1b5a23442f89/infusemedia-infuse.svg "INFUSE") INFUSE 4.5/5(294) ](https://www.g2.com/products/infusemedia-infuse/reviews) [ ![CIENCE](https://images.g2crowd.com/uploads/product/hd_favicon/5a1e5a6a380c5017215742c99e34bfc6/cience.svg "CIENCE") CIENCE 3.7/5(180) ](https://www.g2.com/products/cience/reviews) [ View All Alternatives ](https://www.g2.com/products/callbox/competitors/alternatives) ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") PH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 12/19/2024 "Generating leads in a niche market" 5/5 What do you like best about Callbox? Their flexibility and ability to tailor the project to our needs. Review collected by and hosted on G2.com. What do you dislike about Callbox? Countries were English isn't spoken so well don't seem to yield the same performance. Review collected by and hosted on G2.com. Recommendations to others considering Callbox: Preparation is key. Use the onboarding and project set-up period to make sure all parameters are optimized before launching the campaign. Review collected by and hosted on G2.com. What problems is Callbox solving and how is that benefiting you? Helping us with volume in sales outreach in a rather niche market that is healthcare advertising. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") PF Verified User in Financial Services Mid-Market (51-1000 emp.) 12/17/2024 "A Reliable Partner for Scalable Lead Generation" 4.5/5 What do you like best about Callbox? Responsive and support team, good reporting and advices Review collected by and hosted on G2.com. What do you dislike about Callbox? I don’t think there are any downsides to Callbox, but there’s room for improvement in delivering a higher number of qualified leads. Review collected by and hosted on G2.com. Recommendations to others considering Callbox: If you’re looking for a reliable partner to support your lead generation and appointment setting, give Callbox a try! Review collected by and hosted on G2.com. What problems is Callbox solving and how is that benefiting you? Helping my company deliver qualified appointments and identify the right database Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") OI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 1/13/2025 "Effective Volume Outreach" 4.5/5 What do you like best about Callbox? Flexibility and tailored solution approach Review collected by and hosted on G2.com. What do you dislike about Callbox? CRM integration could be improved in Hubspot to make processes even more seamless. Review collected by and hosted on G2.com. Recommendations to others considering Callbox: Make sure you fully brief on the requirements and prepare in detail as much as possible. Review collected by and hosted on G2.com. What problems is Callbox solving and how is that benefiting you? Expand the internal database to engage potential customers. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MU Michael U. SVP Group Products Sales Leader Mid-Market (51-1000 emp.) 3/21/2023 "Onboarding a Lead Generation Partner" 5/5 What do you like best about Callbox? I value how they have worked hard to integrate with our company processes and culture. Olga and Leslie have become true business partners and know how to get things done for us in the back shop! Review collected by and hosted on G2.com. What do you dislike about Callbox? Onboarding late 2021 into 2022; the "start-up" was challenging and took longer than I had planned- but it was more us than Callbox. We renewed our relationship late 2022 for 2023 for another contract period and that was the best decision. I would be lost right now without their partnership, execution and ability to be flexible on multi campaigns and strategies to achieve our revenue goals! Olga and Leslie and her team are running full speed with us now! Review collected by and hosted on G2.com. Recommendations to others considering Callbox: Be patience- if you are looking for a real outsourced business partner who thinks as you do and anticipates your needs - be realistic - it takes time to understand an industry, the sales process, terminology and the sales cycle. Review collected by and hosted on G2.com. What problems is Callbox solving and how is that benefiting you? Partnering with Callbox solves five (5) immediate business challenges: (1) profiling, identifying, and developing qualified marketing leads with a long sales cycle; (2) Offers a proven, repeatable, scalable process adding outbound activities and volume beyond our capacity today; and beyond our immediate footprint (3) Coordinates multi-channel strategies and messages across different platforms (i.e. Social, Email etc.) ; (4) Assigns talented motivated people who make it their job to know our business practices and company culture; Olga and Leslie have become invaluable business partners (5) Always back up their activities and results with meaningful executive reporting that is value for me to use with other parts of our business. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jennifer H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer H.") JH Jennifer H. Vice President Small-Business (50 or fewer emp.) 4/4/2022 "CALL BOX IS AMAZING!" 5/5 Describe the project or task Callbox helped with: CallBox has been an amazing resource for me. They have set meetings for me with my top target contacts leading to sales. Many are with new companies I have never contacted before! The customer service is top-notch. My questions are answered swiftly regardless of time zone differences. Do they ever sleep? Keep up the good work, Call Box. I depend upon you! Review collected by and hosted on G2.com. What do you like best about Callbox? I like that I have meetings on my calendar almost every day to introduce new people to our service. Review collected by and hosted on G2.com. What do you dislike about Callbox? I cannot think of any negatives regarding this service. Review collected by and hosted on G2.com. Recommendations to others considering Callbox: Try it for 6 months and see if it fits your needs. Review collected by and hosted on G2.com. What problems is Callbox solving and how is that benefiting you? In running my division, I have little time to cold call, but still need new clients to grow the business. It is the 1st day of February, and I already have 14 Teams appointments set by Call Box on my calendar! I also get fast replies to questions I have from their staff. Keep up the excellent work, Call Box- I depend on you! Jennifer Hudgens, Vice President Kreller Credit Review collected by and hosted on G2.com. Show More 2/1/2023 Validated ReviewerSource: Organic CS Chandler S. Small-Business (50 or fewer emp.) 3/21/2023 "BEST LEAD GENERATION COMPANY IN THE BUSINESS" 5/5 What do you like best about Callbox? They are quick, fast and efficient. If I have a question or concern, they generally respond within the hour. They check in often and make sure things are running smoothly. Review collected by and hosted on G2.com. What do you dislike about Callbox? The only thing I would like to see improved is making sure they schedule the right time for calls and look at our schedule to check availability. Review collected by and hosted on G2.com. Recommendations to others considering Callbox: Give them a chance. You won't regret it. Review collected by and hosted on G2.com. What problems is Callbox solving and how is that benefiting you? I've been working in the technology field for years and have been amazed at how, week after week, CALLBOX can generate great leads. I would recommend them to any company trying to scale their business. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") EC Verified User in Computer Software Small-Business (50 or fewer emp.) 6/9/2023 "Callbox service" 3.5/5 What do you like best about Callbox? People from Callbox are very friendly, responsive and process-oriented. Review collected by and hosted on G2.com. What do you dislike about Callbox? Not a dislike, but possibly their process needs some fine-tuning. There are too many no-shows for the setup appointments. Review collected by and hosted on G2.com. Recommendations to others considering Callbox: Manage your expectations appropriately. It takes some time to fine-tune the process of finding the right target businesses. Also, there will be no-shows. So if you have set aside time for an appointment, you may feel your time is wasted. Review collected by and hosted on G2.com. What problems is Callbox solving and how is that benefiting you? Callbox provides a lead finder and appointment-setting service. I use Callbox service for lead generation and appointment-setting. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Greg E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Greg E.") GE Greg E. President Small-Business (50 or fewer emp.) 4/27/2023 "The Callbox team has delivered on their commitments." 5/5 What do you like best about Callbox? Callbox sets appointments and follows through with each connection to ensure our outreach goals are met. Review collected by and hosted on G2.com. What do you dislike about Callbox? We have received a few reports that call and email communication feels unnatural. Review collected by and hosted on G2.com. Recommendations to others considering Callbox: I would recommend Callbox for businesses that need to get the word out about their services or products. Review collected by and hosted on G2.com. What problems is Callbox solving and how is that benefiting you? Callbox is helping our company make B2B connections to get the word out about our services. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic LS Laura S. Global Marketing Director Mid-Market (51-1000 emp.) 9/14/2022 "Professional and experienced lead generation company with very personable team members" 4/5 What do you like best about Callbox? Very good responsiveness on email from the team, especially Hera. This meant we could always get a quick answer to a problem, even outside local office hours. Plentiful and useful feedback on the weekly huddles with plans for improvments. Review collected by and hosted on G2.com. What do you dislike about Callbox? The editing of email templates was a lengthy process as many changes requested were not made the first time , so it took longer than necessary to get marketing materials approved. We would also have benefitted from someone to guide us on materials and which structures/wording were most impactful based on Callbox's experiences, and prompts for how often we should look to change the messaging. Review collected by and hosted on G2.com. Recommendations to others considering Callbox: Carefully plan your intended messaging journey that you want to take new prospects on, and ensure it is tailored to your ICP. Also think ahead about difficult questions or topics that might arise and create bridging phrases to answer queries or take the conversation back to the intended area of focus. Review collected by and hosted on G2.com. What problems is Callbox solving and how is that benefiting you? Limited brand awareness of both company and product in the south-east Asian market and low market penetration. Callbox have exposed us to a broader range of companies internationally, especially in the Philippines. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Perry R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Perry R.") PR Perry R. Senior Business Development Executive Small-Business (50 or fewer emp.) 9/13/2022 "Highly effective team with an impeccable work ethic" 5/5 What do you like best about Callbox? - The team seems to always be available despite the time difference - Callbox staff feels like a natural extension of our sales team - They have no issues with refining their process to reflect our current goals (which can change frequently) - The account leadership team adds consistent value to our overall sales process - Most prospects we speak with always acknowledge the interactions they have with our Callbox Account Executives, which enables a seamless handoff from Callbox to our internal Sales team Review collected by and hosted on G2.com. What do you dislike about Callbox? We have not had any issues that were not easily fixed with a quick quality call. Most of the time, the Callbox team is already on top of the perceived problem and is ready to present solutions or recommendations that efficiently rectify the problem. Review collected by and hosted on G2.com. Recommendations to others considering Callbox: If you want a successful relationship with Callbox, I recommend you stay involved in the process. They are willing to do whatever they can to ensure your campaign is successful, so spending a little bit of time upfront and being transparent about your goals is beneficial. Callbox has its process, but they are willing to make minor tweaks along the way to compliment your schedule/internal processes/etc. Review collected by and hosted on G2.com. What problems is Callbox solving and how is that benefiting you? We leverage Callbox as one of our primary resources for lead generation. - Our company has used Callbox to reach various industries and speak with senior members of those organizations. They have consistently performed and often outperformed our expectations for this type of service, from making the first contact, nurturing the prospect relationship, booking the first discovery call, and owning all of the touch points. They have always seemed to deliver. Review collected by and hosted on G2.com. 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