1. [Home](https://www.g2.com/) 2. ... 3. [Contact Center Software](https://www.g2.com/categories/contact-center) 4. [Call Tools Contact Center Discussions](https://www.g2.com/products/call-tools-contact-center/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_41c560e204117c79cb18657d6e7d5619/call-tools-contact-center.png "Product Avatar Image") ](/products/call-tools-contact-center/reviews) [ Call Tools Contact Center ](/products/call-tools-contact-center/reviews) 0 ratings Call Tools offers cloud contact center solutions that are designed to increase contact rates and accelerate sales revenue. Our products features include multiple ways to connect with customers and prospects while making it easy to monitor your team from anywhere with an internet connection. Call Tools provides a full suite of cloud solutions with real-time stats including Call Tracking, Hosted PBX; Predictive Dialer. No phones or hardware required. Ask about our plans offering Unlimited Usage. Show More * * * ### 0.0 Nps Score Already have Call Tools Contact Center? ### All Call Tools Contact Center Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 10 years ago Posted by Call Tools Contact Center Posted by Call Tools Contact Center More Options - [ # Can I listen to my agents live calls? ](/discussions/can-i-listen-to-my-agents-live-calls) Yes you have options beyond listening to the live calls. With Call Tools you are able to listen to live agent calls with the ability to take over a call, whisper in the agents ear what he or she should say next or you can Chat directly with your sales agent to develop strategies in real-time. [ Contact Center Operations Software ](https://www.g2.com/tags/contact-center-operations-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Call+Tools+Contact+Center+questions+and+get+answers+from+expert+users+in+our+Call+Tools+Contact+Center+Discussions+section.&title=Call+Tools+Contact+Center+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcall-tools-contact-center%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Call+Tools+Contact+Center+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcall-tools-contact-center%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcall-tools-contact-center%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Call+Tools+Contact+Center+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcall-tools-contact-center%2Fdiscuss%0aAsk+Call+Tools+Contact+Center+questions+and+get+answers+from+expert+users+in+our+Call+Tools+Contact+Center+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Call+Tools+Contact+Center+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcall-tools-contact-center%2Fdiscuss%0aAsk+Call+Tools+Contact+Center+questions+and+get+answers+from+expert+users+in+our+Call+Tools+Contact+Center+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 10 years ago Posted by Call Tools Contact Center Posted by Call Tools Contact Center More Options - [ # Can I post my internet leads into your CRM to dial? ](/discussions/can-i-post-my-internet-leads-into-your-crm-to-dial) Yes we have a feature that will give your selected agents that have the permissions to call those in real time, or initiate a call with click to call. Once you have the prospect on the phone you can live transfer or make your sale depending in your business work flows. [ Contact Center Operations Software ](https://www.g2.com/tags/contact-center-operations-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Call+Tools+Contact+Center+questions+and+get+answers+from+expert+users+in+our+Call+Tools+Contact+Center+Discussions+section.&title=Call+Tools+Contact+Center+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcall-tools-contact-center%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Call+Tools+Contact+Center+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcall-tools-contact-center%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcall-tools-contact-center%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Call+Tools+Contact+Center+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcall-tools-contact-center%2Fdiscuss%0aAsk+Call+Tools+Contact+Center+questions+and+get+answers+from+expert+users+in+our+Call+Tools+Contact+Center+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Call+Tools+Contact+Center+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcall-tools-contact-center%2Fdiscuss%0aAsk+Call+Tools+Contact+Center+questions+and+get+answers+from+expert+users+in+our+Call+Tools+Contact+Center+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 10 years ago Posted by Call Tools Contact Center Posted by Call Tools Contact Center More Options - [ # How much bandwidth do I need to run VoIP. ](/discussions/how-much-bandwidth-do-i-need-to-run-voip) If you have an internet connection that has at least 5 mbps that is dedicated to voice you can support up to 25 agents and still give you a buffer on bandwidth. One agent on a call can take up to 70kbs. [ Contact Center Operations Software ](https://www.g2.com/tags/contact-center-operations-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Call+Tools+Contact+Center+questions+and+get+answers+from+expert+users+in+our+Call+Tools+Contact+Center+Discussions+section.&title=Call+Tools+Contact+Center+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcall-tools-contact-center%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Call+Tools+Contact+Center+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcall-tools-contact-center%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcall-tools-contact-center%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Call+Tools+Contact+Center+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcall-tools-contact-center%2Fdiscuss%0aAsk+Call+Tools+Contact+Center+questions+and+get+answers+from+expert+users+in+our+Call+Tools+Contact+Center+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Call+Tools+Contact+Center+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcall-tools-contact-center%2Fdiscuss%0aAsk+Call+Tools+Contact+Center+questions+and+get+answers+from+expert+users+in+our+Call+Tools+Contact+Center+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 10 years ago Posted by Call Tools Contact Center Posted by Call Tools Contact Center More Options - [ # What is the cost to integrate with my CRM system? ](/discussions/what-is-the-cost-to-integrate-with-my-crm-system) We offer integrations at no cost. Easily and quickly connect with our built in Integration's; Zoho, Microsoft Dynamic, Net Suite, Shopify, infusionsoft, Sales force, Magento, Zendesk, and Vtiger. Check out our website for more information. If you have a specific vendor or CRM system not... [Read more](/discussions/what-is-the-cost-to-integrate-with-my-crm-system) [ Contact Center Operations Software ](https://www.g2.com/tags/contact-center-operations-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Call+Tools+Contact+Center+questions+and+get+answers+from+expert+users+in+our+Call+Tools+Contact+Center+Discussions+section.&title=Call+Tools+Contact+Center+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcall-tools-contact-center%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Call+Tools+Contact+Center+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcall-tools-contact-center%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcall-tools-contact-center%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Call+Tools+Contact+Center+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcall-tools-contact-center%2Fdiscuss%0aAsk+Call+Tools+Contact+Center+questions+and+get+answers+from+expert+users+in+our+Call+Tools+Contact+Center+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Call+Tools+Contact+Center+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcall-tools-contact-center%2Fdiscuss%0aAsk+Call+Tools+Contact+Center+questions+and+get+answers+from+expert+users+in+our+Call+Tools+Contact+Center+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 10 years ago Posted by Call Tools Contact Center Posted by Call Tools Contact Center More Options - [ # Are your subscriptions annual or month to month. ](/discussions/are-your-subscriptions-annual-or-month-to-month) We offer our customers the option of paying month to month or an annual payment option if you are interested in price negotiations. [ Contact Center Operations Software ](https://www.g2.com/tags/contact-center-operations-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Call+Tools+Contact+Center+questions+and+get+answers+from+expert+users+in+our+Call+Tools+Contact+Center+Discussions+section.&title=Call+Tools+Contact+Center+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcall-tools-contact-center%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Call+Tools+Contact+Center+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcall-tools-contact-center%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcall-tools-contact-center%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Call+Tools+Contact+Center+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcall-tools-contact-center%2Fdiscuss%0aAsk+Call+Tools+Contact+Center+questions+and+get+answers+from+expert+users+in+our+Call+Tools+Contact+Center+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Call+Tools+Contact+Center+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcall-tools-contact-center%2Fdiscuss%0aAsk+Call+Tools+Contact+Center+questions+and+get+answers+from+expert+users+in+our+Call+Tools+Contact+Center+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/call-tools-contact-center/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/1487566872/call-tools-contact-center.svg "Product Avatar Image") ### Have you used Call Tools Contact Center before? Answer a few questions to help the Call Tools Contact Center community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fcall-tools-contact-center%2Fdiscuss%3Fsmall_ask%3Dcall-tools-contact-center) No ## Top Contributors in Call Tools Contact Center 1 ![Joseph Santino A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joseph Santino A.") JA Loading... ### [Joseph Santino A.](https://www.g2.com/users/897f0a34-1558-4618-9c22-24f7fffee424 "Joseph Santino A.") Founder 4 pts