"Efficiency with no hiccups"
What do you like best about Text-Em-All?
We've found Call-Em_all to deliver super quick calls, has an easy interface to upload numbers and after three years- still no hiccups getting out messaging out. Much easier to use than other competitors I've used in the past. Would highly recommend.
What do you dislike about Text-Em-All?
Really can't think of anything. Very easy to use, quick customer services (rarely needed).
Recommendations to others considering Text-Em-All:
Definitely a contender- no matter which service you're looking at. Call them up and ask: you'll find their quality of customer service is indicative of their overall product.
What problems is Text-Em-All solving and how is that benefiting you?
Alerting out stakeholders of financial deadlines they need to meet. Our call center always sees an uptick after sending them so we know it's working.
"Great Service/So Easy to use"
What do you like best about Text-Em-All?
Call Em all is one of the easiet vendors to use for our college. We use the service to remind students of important payment deadline dates and school closures
What do you dislike about Text-Em-All?
I really can't think of anything I do not like. So easy to use
Recommendations to others considering Text-Em-All:
Great customer service
Easy to use
Always improving servivces
Always asking for feedback
What problems is Text-Em-All solving and how is that benefiting you?
It is a fast way to connect with parents once we have their phone number. We have used the texting version a couple times which is how students respond. We have to be careful on what type of message we use for the text.
"Call-Em-All is a fantastic affordable product"
What do you like best about Text-Em-All?
Simplicity-ease of use; affordability; immediate feedback on campaign.
What do you dislike about Text-Em-All?
nothing! its a great product/service! I would highly recommend.
What problems is Text-Em-All solving and how is that benefiting you?
I have had no problems with Call-Em-All. Ease of use is the best feature of this service.
"Bennett Review"
What do you like best about Text-Em-All?
This product is easy to use. Price is reasonable.
What do you dislike about Text-Em-All?
Do not dislike anything about the produce
What problems is Text-Em-All solving and how is that benefiting you?
Students respond much quicker.
"Call-Em-All helps an admissions office"
What do you like best about Text-Em-All?
The ease of use to create a message library, loading contacts into the system and then getting the stats of the calls after the project has completed.
What do you dislike about Text-Em-All?
I wonder if the robo call tool is becoming annoying to our audience. People are able to ignore the call so hopefully the message on a voicemail is listened to after.
Recommendations to others considering Text-Em-All:
Call-em-all is quick and easy to get started. If you have a team of people that can record some messages, and others that are comfortable with MS Excel you should be in good shape to create your broadcasts in Call-Em-All.
What problems is Text-Em-All solving and how is that benefiting you?
We are trying to get higher attendance at events in our admissions office. We want more people to attend open houses, and special visits on our campus.
"It is very easy to use and self explanatory."
What do you like best about Text-Em-All?
The ease of use and that you can respond to texts right there.
What do you dislike about Text-Em-All?
I am trying to find how to mark all texts as read and unsure of how to do that.
Recommendations to others considering Text-Em-All:
It is so easy!
What problems is Text-Em-All solving and how is that benefiting you?
Texts and calls, we have increased enrollment with this product.
"Assistant Director"
What do you like best about Text-Em-All?
The text feature brings our communication up to 2019.
What do you dislike about Text-Em-All?
An automated communication channel via text would be nice (i.e. text Pay if you'd like to make a tuition payment online now).
What problems is Text-Em-All solving and how is that benefiting you?
Students respond more quickly to text than email and voicemail.
"Instrumental in COVID-Era Education Outreach"
What do you like best about Text-Em-All?
Their customer service is top-notch. I was able to connect with their team via instant message, phone, and email in a very timely manner. Their team was able to work with us to enable our landline to receive text messages so we would not have to advertise a second phone number when reaching out to our service recipients. The price is reasonable, and the interface is easy to use. The company is continuously growing and adapting based on user feedback.
What do you dislike about Text-Em-All?
The only challenge our team is facing is being able to tag our contacts with additional markers aside from their first and last name (for example by the school, grade, program etc). To bypass this issue, we upload our contacts with the marker already attached to their contact name, but it would be great if we could mark the contacts after uploading them.
Recommendations to others considering Text-Em-All:
Connect with the support team. Pose your challenges and see if Text-em-all would serve as a solution. All of our organizations run differently and we each hold a set of unique needs, getting answers directly from the Text-em-all team will ensure you are committing to a program that will work for you.
What problems is Text-Em-All solving and how is that benefiting you?
We are an educational program that used to serve students at their school sites. In the era of Covid, our students are learning from home and it has been a challenge to connect with them. Texting has made student engagement easier.