--- title: Call Center Solution Reviews meta_title: 'Call Center Solution Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Call Center Solution works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 6 scale: '5' date_modified: '2025-10-30' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Call Center Solution Reviews **Vendor:** Call Center Solution **Category:** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement) **Average Rating:** 3.8/5.0 **Total Reviews:** 6 ## About Call Center Solution VoIP Terminator offers a comprehensive call center solution designed to enhance business communication and operational efficiency. Their platform integrates advanced VoIP technology with a suite of features tailored for both inbound and outbound call centers, ensuring optimized performance and improved customer satisfaction. Key Features and Functionality: - Auto Dialer: Automates high-speed telephone calls and SMS messaging, increasing outreach efficiency. - VICIdial Integration: Utilizes the Asterisk PBX phone system to support call center operations, providing a robust and scalable solution. - GOautodial Support: Offers Goautodial for call centers aiming to maximize productivity and call management. - Wholesale A-Z VoIP Termination: Provides competitive rates for short-duration calls, ensuring cost-effective communication. - Dedicated Support: Offers round-the-clock access to technical support, ensuring continuous assistance for all operational needs. - Flexible Pricing Plans: Features adaptable pricing structures, including dialer rate decks and flat-rate options, to accommodate various business requirements. - High Uptime Guarantee: Ensures 99.99% uptime reliability, with a track record of 100% uptime since 2011, supporting uninterrupted business communications. - User-Friendly Management: Allows businesses to implement call flow logic without the need for specialized IT personnel, simplifying system management. Primary Value and Solutions Provided: VoIP Terminator's call center solution addresses the critical need for reliable, scalable, and cost-effective communication systems in businesses. By integrating advanced VoIP technology with user-friendly features, it enables organizations to streamline their call center operations, reduce operational costs, and enhance customer engagement. The platform's flexibility and dedicated support ensure that businesses can adapt to changing demands while maintaining high service standards. ## Call Center Solution Reviews ### 1. CCS -Review **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Call Center Solution?** Call tracking is easy, we can check the agents busy / break on realtime. Further it is convenient for us to fetch the report of dialled calls , connected calls , inbound calls received & also convenient to find out productivity basis avg connected calls & time. **What do you dislike about Call Center Solution?** It comes as Spam sometime on true caller **What problems is Call Center Solution solving and how is that benefiting you?** Sales productivity and employee data review ## Call Center Solution Discussions - [What is Call Center Solution used for?](https://www.g2.com/discussions/what-is-call-center-solution-used-for) - [How can we make training and onboading best...for everyone?](https://www.g2.com/discussions/how-can-we-make-training-and-onboading-best-for-everyone) - 1 upvote - [View Call Center Solution pricing details and edition comparison](https://www.g2.com/products/call-center-solution/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+13%3A43%3A50+-0500&secure%5Bsession_id%5D=ea221dde-ca44-410e-8d11-9b9856cd3852&secure%5Btoken%5D=62c8bbe74e6252d18bccef9125db12f9c2cfb353a0937f6b73bb6b512ff88262&format=llm_user) ## Call Center Solution Features **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records - Business Process Automation - Performance Management - Calendar Management - Sales Pipeline Management - Communication Management - Campaign Management **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling - Buyer Intelligence - Machine Learning **Generative AI** - AI Text Generation - Generative AI - Lead Generation **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Strategic Planning **Additional Functionality** - Prospecting Tools - Reporting/Analytics - AI Copilot - Auto-Dialer - For Sales Teams/Organizations ## Top Call Center Solution Alternatives - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - 4.7/5.0 (9,369 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,688 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,242 reviews)