---
title: Call Box Reviews
meta_title: 'Call Box Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 80 reviews by the users' company size, role or industry to
  find out how Call Box works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 80
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---


# Call Box Reviews
**Vendor:** Call Box  
**Category:** [Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 80
## About Call Box
Call Box is the leading provider of phone call tracking and comprehensive phone solutions. The company's innovative software empowers more than 46,000 businesses to Own the Phone by understanding what generates their best phone leads and how their people are handling those leads to achieve optimal call outcomes. Call Box leverages a unique combination of human reviewers and artificial intelligence to provide insight into every call to uncover gaps in phone processes and offer proactive solutions. Call Box is based in Dallas, TX and was founded in 1988. This technology has been customized into different products for the Automotive, Healthcare, Agency & Publisher, Home Services, and Multifamily Housing industries.





## Call Box Discussions
  - [What is Call Box used for?](https://www.g2.com/discussions/what-is-call-box-used-for)

- [View Call Box pricing details and edition comparison](https://www.g2.com/products/call-box/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A41%3A30+-0500&secure%5Bsession_id%5D=d8361d9b-1fa6-4974-8f84-06398b0cbb56&secure%5Btoken%5D=9fc028d2d9b29b7e7bcd55e58d00c7d03ecf9144087a4b7db9d85b81831f2356&format=llm_user)

## Call Box Features
**Agentic AI - Outbound Call Tracking**
- Autonomous Task Execution
- Natural Language Interaction

**Phone Number Management**
- Local Phone Numbers
- Toll-Free Numbers
- Port Existing Numbers

**Calling**
- Record Calls
- Generate Location
- Call Types
- Click-to-Call
- Auto Dialer

**Tracking**
- Visitor & Keyword Tracking
- Dynamic Number Insertion
- Multi-Channel Call Attribution
- Activity Tracking
- Conversion Tracking
- ROI Tracking

**Contacts**
- Information Locater
- Record Prospect Data
- Contact Management

**Analytics**
- Call Data
- Call Recording
- Advanced Reporting
- Conversation Intelligence
- Real-Time Reporting

**Insights**
- Notes
- Daily Summary
- Sorts Prospects
- Automated Note Taking
- AI/Machine Learning

**Additional Functionality**
- Meeting Management
- AI Copilot
- Reminders
- Recommendations
- Lead Distribution
- Workflow Management
- Performance Management
- Dashboard
- Email Management
- Lead Management
- Activity Tracking
- Email Templates
- Third-Party Integrations
- Customizable Fields
- Sales Pipeline Management
- Generative AI
- Automatic Call Distribution
- Call Monitoring
- Lead Capture
- Deal Management
- Call List Management
- Multi-Channel Communication
- Call Recording
- For Contact Centers
- CRM
- Data Management
- Calendar Management
- Chat/Messaging
- Lead Qualification
- API
- Task Management
- Interaction Tracking
- Reporting & Statistics

**Call Routing**
- IVR
- Call Scheduling
- Geo-Routing
- Call Routing

**Administration**
- Martech Integrations
- Privacy, Security, and Compliance
- Performance and Reliability

**Agentic AI - Inbound Call Tracking**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance
- Computer Telephony Integration

**Additional Functionality**
- Activity Dashboard
- Campaign Analytics
- Automatic Call Distribution
- Lead Capture
- Real-Time Analytics
- API
- CRM
- Call List Management
- Real-Time Monitoring
- Campaign Management
- Voice Mail
- Call Scoring
- Call Whispering
- Data Import/Export
- Generative AI
- Multi-Campaign
- Call Tracking Metrics
- Monitoring
- Lead Generation
- AI Copilot
- Call Transcription
- Call Center Management
- Predictive Dialer
- Lead Management
- Customizable Reports
- Contact Management
- Caller ID
- Auto-Dialer
- Call Disposition
- Performance Management
- Call Scripting
- Lead Qualification
- Call Transfer
- Reporting & Statistics
- Alerts/Notifications
- Call Monitoring

## Top Call Box Alternatives
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