1. [Home](https://www.g2.com/) 2. ... 3. [Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking) 4. [Call Box Discussions](https://www.g2.com/products/call-box/discuss) [ ![Call Box](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e4ddc2bce6f9bf6bce3017ea673c34c2/call-box.png "Call Box") ](/products/call-box/reviews) # Call Box Discussions Call Box is the leading provider of phone call tracking and comprehensive phone solutions. The company's innovative software empowers more than 46,000 businesses to Own the Phone by understanding what generates their best phone leads and how their people are handling those leads to achieve optimal call outcomes. Call Box leverages a unique combination of human reviewers and artificial intelligence to provide insight into every call to uncover gaps in phone processes and offer proactive solutions. Call Box is based in Dallas, TX and was founded in 1988. This technology has been customized into different products for the Automotive, Healthcare, Agency & Publisher, Home Services, and Multifamily Housing industries. ![Call Box](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e4ddc2bce6f9bf6bce3017ea673c34c2/call-box.png "Call Box") Call Box Discussions Most CommentedMost HelpfulCommon QuestionsNewest Showing **1** discussion ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 3 years ago More Options - Share [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=What+is+Call+Box+used+for%3F&title=What+is+Call+Box+used+for%3F&url=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-call-box-used-for) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=What+is+Call+Box+used+for%3F&url=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-call-box-used-for&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-call-box-used-for) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=What+is+Call+Box+used+for%3F&body=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-call-box-used-for%0aWhat+is+Call+Box+used+for%3F) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=What+is+Call+Box+used+for%3F&body=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-call-box-used-for%0aWhat+is+Call+Box+used+for%3F) - Copy link - [ ## What is Call Box used for? ](/discussions/what-is-call-box-used-for) What is Call Box used for? [ Outbound Call Tracking Software ](https://www.g2.com/tags/outbound-call-tracking-software)[ Inbound Call Tracking Software ](https://www.g2.com/tags/inbound-call-tracking-software)[ Conversation Intelligence Software ](https://www.g2.com/tags/conversation-intelligence-software)[ Conversation Intelligence Software Questions ](https://www.g2.com/topics/conversation-intelligence) Show More (Upvote this discussion)\<0\>0\> (Downvote this discussion) 0 (0 Comments) Add a comment [ View discussion ](/discussions/what-is-call-box-used-for) ## Browse by popular topics [Inbound Call Tracking Software](/products/call-box/discuss?filters%5Btags%5D%5B%5D=inbound-call-tracking-software)[Outbound Call Tracking Software](/products/call-box/discuss?filters%5Btags%5D%5B%5D=outbound-call-tracking-software)[Conversation Intelligence Software](/products/call-box/discuss?filters%5Btags%5D%5B%5D=conversation-intelligence-software)