--- title: Calilio Reviews meta_title: 'Calilio Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 94 reviews by the users' company size, role or industry to find out how Calilio works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 94 scale: '5' date_modified: '2026-08-07' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Calilio Reviews **Vendor:** Calilio **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 4.7/5.0 **Total Reviews:** 94 ## About Calilio Calilio is a cloud-based business phone system and call center software built for sales, support, and remote teams. It helps businesses move away from traditional desk phones and on-site PBX hardware by letting users make and receive calls over the internet — with VoIP technology — from a desktop, mobile, tablet, or web browser. With Calilio, businesses can buy or port virtual phone numbers (local, mobile, and toll-free numbers) from 100+ countries, and manage customer conversations from one shared workspace. Teams can handle calls, SMS, MMS, voicemail, notes, tags, recordings, and call history without switching between disconnected tools. Calilio supports inbound call management with features such as IVR, call forwarding, business hours, voicemail, call transfer, number sharing, and call routing. These tools help businesses reduce missed calls, guide callers to the right team, and keep customer communication organized. For outbound sales and outreach, Calilio offers power dialer, contact import, campaign setup, custom caller ID, click-to-call, call disposition, notes, tags, recordings, and analytics. Sales teams can call more contacts, track outcomes, and prepare better follow-ups with clear conversation history. Managers and supervisors can use live call monitoring, call whispering, call barge-in, call recording, and analytics to review team performance and support agents during important conversations. Calilio’s AI-powered call reports help teams review calls faster with call transcription, summary, sentiment analysis, reason for call, and call conclusion. ## Calilio Pros & Cons **What users like:** - Users find Calilio's **ease of use** impressive, enabling seamless integration and daily effectiveness without technical skills. (28 reviews) - Users value the **affordable pricing and free local number** offered by Calilio, enhancing their VoIP experience. (26 reviews) - Users commend the **excellent customer service** of Calilio, appreciating the prompt and helpful support provided. (17 reviews) - Users value the **budget-friendly pricing** of Calilio, appreciating its economical plans and free local number options. (16 reviews) - Users rave about the **responsive 24/7 customer support** of Calilio, enhancing their overall experience and satisfaction. (16 reviews) - Users love the **call recording feature** of Calilio, enhancing call management and ensuring no opportunities are missed. (15 reviews) - User-Friendly (12 reviews) - Cost Efficiency (11 reviews) - Easy Communication (10 reviews) - Time Efficiency (8 reviews) **What users dislike:** - Users express dissatisfaction with Calilio's **lack of video conferencing features** , hindering its effectiveness for team communication. (9 reviews) - Users face **number issues** with Calilio, as it lacks virtual numbers for all countries, limiting OTP services. (5 reviews) - Users feel Calilio has a **high cost** that doesn't match the service quality and support provided. (4 reviews) - Users express concern over **limited features** in Calilio, lacking essential tools like CRM integrations and analytics. (4 reviews) - Users report **connection issues** during low bandwidth, affecting call quality and interaction during poor internet conditions. (2 reviews) - Users express that Calilio's **lack of intuitiveness** makes it difficult for new staff to navigate effectively. (2 reviews) - Customer Service (1 reviews) - Navigation Difficulty (1 reviews) - Technical Assistance (1 reviews) - Unethical Sales (1 reviews) ## Calilio Reviews ### 1. A sample Yet Powerful VoIP platform for global Communication. **Rating:** 4.5/5.0 stars **Reviewed by:** Benjamin w. | Content Writer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Calilio?** Easy to use VoIP Solution with Affordable virtual numbers, smooth call quality and useful integrations for business user. **What do you dislike about Calilio?** Non- voip numbers is some regions which can limit its use for OTP/ verfication services. **What problems is Calilio solving and how is that benefiting you?** Can improve by expanding its coverge of local number worldwide and enhancing mobile app feature for on-the-go users. ### 2. Affordable Pricing and Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Binesh S. | Technical Writer/Editor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2024 **What do you like best about Calilio?** First, they are cost-efficient. Compared to other providers, Calilio has affordable plans, that too with many services. Even in their Basic plan, they provide call box features and a real-time dashboard. Moreover, I loved Calilio's round-the-clock service. There was an instance where I had difficulty navigating the number section and decided to text the support, and surprisingly, got an instant response. **What do you dislike about Calilio?** My mobile number took 4-5 days to be ported. However, I later came to know that 4-5 days was industry standard. I wished it could be ported quicker. **What problems is Calilio solving and how is that benefiting you?** It helped me understand user's sentiment better with their sentiment analysis features, which had AI. Plus, formerly, I had to go through call recordings but with their call transcription, it got easy since I got a detailed report. Their unified callbox eliminated the hassle of switching through different mediums as I could call, text, and hear voicemail on a single platform. ### 3. Great and Efficient VoIP Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Lachlan M. | Content Writer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Calilio?** Calilio is a great VoIP service provider. It provides us a free virtual number either of USA or Canada. Also provides a 1$ complimentary credit that we can use to make calls or SMS. **What do you dislike about Calilio?** The missing part in Calilio is that Calilio does not provides virtual number of all countries. It would have been better. **What problems is Calilio solving and how is that benefiting you?** Calilio is solving the issue of connecting the students and people of different countries so that our work gets smoother. Connecting to the people is very cost-efficient through Calilio. It has balanced our budget very well. ### 4. "Great Support and Affordable Pricing" **Rating:** 5.0/5.0 stars **Reviewed by:** Ramos S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2025 **What do you like best about Calilio?** They are economical, to start. Calilio offers plans that are more reasonable than those of other providers, and they offer a wide range of services. They offer a real-time dashboard and call box features even with their Basic package. In addition, I adored Calilio's 24-hour service. I chose to text the support when I was having trouble accessing the number part, and I was surprised to receive a response right away. **What do you dislike about Calilio?** They only provide one toll-free number after subscription. they slould provide more. **What problems is Calilio solving and how is that benefiting you?** I have a wholesale company I have to handle a lot of customers but after using the calilio i can manage all this easily. ### 5. Great platform for communication **Rating:** 5.0/5.0 stars **Reviewed by:** Abishek A. | UI/UX Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Calilio?** The best thing about calilio is its seamless communication, intuitive behaviour, great user experience, smooth messaging system. **What do you dislike about Calilio?** Some countries numbers were missing that i was searching for. **What problems is Calilio solving and how is that benefiting you?** They are providing a free local number and also a dollar complimentary credit which i can use instantly after signing in to the platform. Their subscription plan is budget friendly and I found that the call/sms rate is also cheap. - [View Calilio pricing details and edition comparison](https://www.g2.com/products/calilio/reviews?filters%5Bsentiment_snippet%5D=1978949&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+20%3A13%3A35+-0500&secure%5Bsession_id%5D=2f4fc2ae-5a4b-4855-84b8-f3c090eb37b7&secure%5Btoken%5D=4e6c446501f0cd53f6027c3377ce34bd8c9b637aabff77fdaa27db562a1ad866&format=llm_user) ## Calilio Integrations - [Leadheed](https://www.g2.com/products/leadheed/reviews) - [Pabbly](https://www.g2.com/products/pabbly/reviews) ## Calilio Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Platform Basics - VoIP Providers** - Call Management - Integrations - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Basic Communication** - Phone Calls - Instant Messaging - Desk-to-Desk Calls - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Access** - Browser Extension **Advanced Features** - VOiP Number **Additional Functionality** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription ## Top Calilio Alternatives - [Quo](https://www.g2.com/products/quo-quo/reviews) - 4.7/5.0 (3,376 reviews) - [KrispCall](https://www.g2.com/products/krispcall/reviews) - 4.5/5.0 (366 reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - 4.2/5.0 (17,668 reviews)