--- title: Calibre Reviews meta\_title: 'Calibre Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Calibre works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 8 scale: '5' date\_modified: '2025-12-16' parent\_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # Calibre Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Calibre but has limited features. Are you part of the Calibre team? [Upgrade your plan](https://my.g2.com/calibre/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! HigherGround’s Calibre product suite offers a unified call recording, agent evaluation, and reporting solution for multi-source contact centers. * * * Seller [HigherGround](https://www.g2.com/sellers/higherground) Discussions [Calibre Community](https://www.g2.com/products/calibre/discuss) Overview by Tom Goodwin (VP Marketing - HigherGround,Inc.) 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[Log in to unlock pricing and user insights](/login) ![Vivi B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vivi B.") VB Vivi B. Social Media Marketer Small-Business (50 or fewer emp.) 5/16/2024 "Takes care of the quality assurance for you" 4.5/5 What do you like best about Calibre? Calibre helps in increasing the efficiency in day-to-day working of the office by helping with the quality assurance and control process, minimising defects and problem areas. Review collected by and hosted on G2.com. What do you dislike about Calibre? The number of features that the software offers still remain limited and the integration of the software with other third party applications can be improved. Review collected by and hosted on G2.com. What problems is Calibre solving and how is that benefiting you? Calibre does help in improving the process of delivery of better quality products to the customers which ultimately helps in drive better results for the business. Review collected by and hosted on G2.com. Show More 6/11/2024 Validated ReviewerIncentivizedSource: G2 invite ![Pablo G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pablo G.") PG Pablo G. Freelance Small-Business (50 or fewer emp.) 2/11/2024 "excellent and useful text format converter" 5/5 What do you like best about Calibre? Calibre is a complete tool used mainly for converting between text formats such as doc, pdf, and epub, but it also has tools to create covers, make corrections, etc. Review collected by and hosted on G2.com. What do you dislike about Calibre? Calibre has everything that is needed; perhaps the only thing that could be improved is its visual aspect which reminds us of the interfaces from past generations. Review collected by and hosted on G2.com. What problems is Calibre solving and how is that benefiting you? Calibre is very useful for converting different text file formats, it has all the existing ones and is really easy to use Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Nehal S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nehal S.") NS Nehal S. Associate-HR Operations Mid-Market (51-1000 emp.) 11/16/2023 "crème de la crème" 5/5 What do you like best about Calibre? calibre is an easy to use e-book manager, also calibre's user interface is so great.It is great for both casual users and experts. Review collected by and hosted on G2.com. What do you dislike about Calibre? only it needs knowlegdeable experts to set up Review collected by and hosted on G2.com. What problems is Calibre solving and how is that benefiting you? It convert file formats easily,easy user support it gives.Its helping in many ways and made the great experience to use Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Jeff D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff D.") JD Jeff D. IT Technician Computer Networking Small-Business (50 or fewer emp.) 12/8/2022 "This is a great Open Source Book reader" 4.5/5 What do you like best about Calibre? I like that it works with .mobi and .epub files. Also that I can share books across devices. Also I'm a big fan of open source software so this works perfectly for me. Review collected by and hosted on G2.com. What do you dislike about Calibre? It's a little clunky to get used to. Sometimes I'll betrying to load a file and I can't tell if the software has crashed or not. Also there is not a version that works on iPad. Review collected by and hosted on G2.com. What problems is Calibre solving and how is that benefiting you? The software allows me to read not only my own books, but also books that are lent to me by other people. There are libraries that I can brows and check out books that other people are hosting. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") UA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 5/17/2022 "Calibre Just Ok" 3/5 What do you like best about Calibre? It's a good organization tool for ebooks. It's really easy to view files and organize them when downloading items from the web. I don't think there's a tool quite like this from its competitors, plus it's easy to download and use. Review collected by and hosted on G2.com. What do you dislike about Calibre? It's a little clunky and it's not updated very often. It's a little aged and it's hard to navigate if you don't understand software. I'd like to see bigger text and user friendly options, especially for our older users. It's also kind of confusing to explain how to download items. Review collected by and hosted on G2.com. What problems is Calibre solving and how is that benefiting you? Downloading files from the internet is a lot easier, it's also easier to store files locally and not have to flip through old papers. It's a quick tool to use once you get it. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Mid-Market (51-1000 emp.) 2/1/2022 "Recommend to all!" 4/5 What do you like best about Calibre? I enjoyed how intuitive everything was on their interface. Solutions were simple to use, and representatives were always responsive and helpful. Caliber is pretty straightforward to use. Review collected by and hosted on G2.com. What do you dislike about Calibre? Not much to dislike, honestly. It took a bit to get used to, but it was simple. Every call was recorded in high quality, so I can't complain. There were not too many cons. The solutions were easy to follow as well. Review collected by and hosted on G2.com. Recommendations to others considering Calibre: I would advise my fellow peers to use Calibre for an intuitive interface. Review collected by and hosted on G2.com. What problems is Calibre solving and how is that benefiting you? I am having calls recorded in case of threats. The calls were registered to use for media playback or transcripts. Benefits entailed automation and reassurance which is something our company values. Review collected by and hosted on G2.com. Show More 5/17/2022 Validated ReviewerIncentivizedSource: G2 invite ![Scott B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott B.") SB Scott B. Associate Director New Product Planning - Commercial Assessments and Forecasting Small-Business (50 or fewer emp.) 7/7/2021 "Recording solution great for market research and key wording automation" 4/5 What do you like best about Calibre? I like that I do not need an operator to transcribe the conversations and that there is automatic tagging and word recognition Review collected by and hosted on G2.com. What do you dislike about Calibre? I don't particularly appreciate that the word tagging is isolated to only exact words. It would be nice to have a dictionary lookup for similar words Review collected by and hosted on G2.com. Recommendations to others considering Calibre: Watch a video of ho it's used and the benefits of it and decide if it will work for your needs Review collected by and hosted on G2.com. What problems is Calibre solving and how is that benefiting you? I use this software to manage my digital book library and to convert files to make them readable on my kindle. Review collected by and hosted on G2.com. Show More 1/6/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Arts and Crafts](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Arts and Crafts") CA Verified User in Arts and Crafts Small-Business (50 or fewer emp.) 11/23/2021 "Great book organizer" 5/5 What do you like best about Calibre? I love having all my ebooks, pdfs, etc. in one spot. It's easy to change the format of any book I need, and easy to add the books from Calibre to my ereader. One of my must-have apps on my computer. Review collected by and hosted on G2.com. What do you dislike about Calibre? There really isn't anything I dislike about Calibre. It's relatively easy to use, super powerful, and can be downloaded and used for free (although donations are appreciated). Review collected by and hosted on G2.com. What problems is Calibre solving and how is that benefiting you? I love my Kobo ereader, and carry it with me all the time. Calibre makes it easy to add any book I want to read or even any PDF. I honestly use Calibre at least once a week, and usually far more often. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about Calibre? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Calibre ](https://www.g2.com/products/calibre/discussions/new) GU Guest User What is Calibre used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-calibre-used-for) [ View all Discussions ](https://www.g2.com/products/calibre/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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