Michelle B.
MB
Michelle B.
VP of Marketing
Computer Software
Mid-Market (51-1000 emp.)
"Great Marketing + Sales Attribution Insights, Fabulous CS, UI sophistication keeps improving"
4.5/5
What do you like best about CaliberMind?

I value and appreciate the joint sales and marketing view of attribution Review collected by and hosted on G2.com.

What do you dislike about CaliberMind?

The system offers so much detail and continues to get even easier to understand at a glance. Review collected by and hosted on G2.com.

Verified User in Human Resources
IH
Verified User in Human Resources
Enterprise (> 1000 emp.)
"Great Customization, But Feature Releases Could Be Faster"
3.5/5
What do you like best about CaliberMind?

The customization that CaliberMind provides in their MTA model building is what differentiates them from other providers. Review collected by and hosted on G2.com.

What do you dislike about CaliberMind?

There are always new features or customization we would like to see in their out-of-the-box reporting that, like any company product, requires prioritization to be added to the roadmap for development. Releases on new features can sometimes be slow. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Great tool for makreting and also sales"
5/5
What do you like best about CaliberMind?

What I like best about CaliberMind is its powerful ability to centralize and unify data across various marketing and sales platforms. It allows for better visibility into customer journeys, providing a clear picture of touchpoints that drive engagement and revenue. The platform excels at delivering actionable insights by integrating with multiple CRMs, marketing automation tools, and other tech stacks, making it a one-stop-shop for B2B marketers. Its attribution modeling is also a standout feature, enabling teams to track ROI effectively and make data-driven decisions. The ease of visualizing this data in intuitive dashboards really empowers both sales and marketing teams to align better. Review collected by and hosted on G2.com.

What do you dislike about CaliberMind?

One area where CaliberMind could improve is in its initial setup and integration process, which can be a bit complex and time-consuming, especially for teams without dedicated technical resources. While the platform offers a lot of flexibility and customization, this can sometimes make it feel overwhelming for new users who may not be familiar with managing intricate data pipelines. Additionally, while the reporting features are robust, they can sometimes feel less intuitive for users who aren’t as comfortable navigating complex data sets. A more streamlined user interface or better onboarding guidance would help alleviate some of these challenges. Review collected by and hosted on G2.com.

Taylor Y.
TY
Taylor Y.
Senior Manager of Business Intelligence
Mid-Market (51-1000 emp.)
"Great Product with High Potential"
4/5
What do you like best about CaliberMind?

It greatly simplifies the aggregation of marketing touches and their successes into easy to consume dashboards and more so allows for the data to be exported to our own data warehouse for data consumption. The Customer support team has also been very helpful and a pleasure to work with everytime we meet! Review collected by and hosted on G2.com.

What do you dislike about CaliberMind?

Lack of customizablity in what we consume from the api. Would love to be able to set our own constraints rather than have to work thorugh customer support to set them. Review collected by and hosted on G2.com.

Response from Ann Morton of CaliberMind

Thank you for sharing your positive experience with CaliberMind! We're thrilled to hear that you find our product helpful in simplifying marketing touchpoint aggregation and providing valuable insights. We appreciate your feedback on the customization aspect, and we'll take that into consideration for future updates. Our team is always here to assist you with any constraints you encounter, and we're committed to ensuring your satisfaction. If you have any specific customization needs or further feedback, please feel free to reach out. Thank you for choosing CaliberMind to enhance your marketing analysis and sales process!

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Flexible Dashboards, But Setup Requires Support"
3.5/5
What do you like best about CaliberMind?

After setting up a report or dashboard, you can quickly iterate on the filters for that dashboard to see different cuts at the data. It is also easy to share your specific view with the custom filters to others on your team. Review collected by and hosted on G2.com.

What do you dislike about CaliberMind?

Setting up the dashboards does take time and support from the CM team. Given that the questions we ask frequently change, the challenge of building new views/reports can slow down analysis. Review collected by and hosted on G2.com.

Verified User in Computer Software
IC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Reliable Attribution with Easy Setup"
5/5
What do you like best about CaliberMind?

I really like the data and dashboards CaliberMind provides. The quality of data is reliable, which is important for my work. Also, the initial setup was very easy, which made getting started a breeze. Review collected by and hosted on G2.com.

What do you dislike about CaliberMind?

Connecting CM tables to Power BI from org account is tricky Review collected by and hosted on G2.com.

Response from Ann Morton of CaliberMind

Thank you for your positive feedback! We're glad to hear that our team has been helpful and that our attribution model has been beneficial for tracking ROI from your marketing campaigns. We understand your concern about the communication channels and will take steps to ensure consistency in our communication methods.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Holistic Campaign Attribution at Its Best"
4.5/5
What do you like best about CaliberMind?

Holistic view of campaign attribution and ROI Review collected by and hosted on G2.com.

What do you dislike about CaliberMind?

Nothing that I have experienced yet - all aspects of Calibermind have been super helpful so far! Review collected by and hosted on G2.com.

Chris B.
CB
Chris B.
Director of Marketing Operations
Enterprise (> 1000 emp.)
"Complex multitouch attribution"
3.5/5
What do you like best about CaliberMind?

What I like best is the variety of built-in reporting views available once the platform is set up. From engagement metrics to funnel performance and ROI analysis, the tool surfaces valuable insights that were previously difficult to access, making data-driven decision-making much easier. Review collected by and hosted on G2.com.

What do you dislike about CaliberMind?

Due to CaliberMind's complexity, setup and ongoing maintenance can be a challenge as there is a lot to consume. Review collected by and hosted on G2.com.

Response from Nadia Davis of CaliberMind

Thanks for the great feedback! We’re glad the insights are making a real impact. As for setup — CaliberMind is built for enterprise-scale challenges, which means powerful flexibility, not unnecessary complexity. And you’re never on your own: our team is known for rolling up our sleeves and staying hands-on long after onboarding. Whatever you need, we’ve got your back.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Game-Changer for Marketing Strategy"
4.5/5
What do you like best about CaliberMind?

CaliberMind is an incredibly robust tool that has tremendously scaled our ability to not only optimize our efforts but to be able to tell a story to the business as a whole. It is incredibly customizable but still offers robust pre-built dashboards and functionality. Their team is incredibly helpful, collaborative, and easy to connect with via a Slack channel. The Marketing team uses the tool every single day to inform decision-making. Review collected by and hosted on G2.com.

What do you dislike about CaliberMind?

Sharing the data outside of the platform has been a challenge.

Customer Success is an upcharge that we did not know about until well into the Sales process consider a dedicated CSM as part of the package since many other software companies include this. Review collected by and hosted on G2.com.

Verified User in Human Resources
AH
Verified User in Human Resources
Enterprise (> 1000 emp.)
"Solid solution for Enterprise B2B"
5/5
What do you like best about CaliberMind?

As a F500 company, we needed more than just MTA software, we needed strategic guidance, deep expertise, and significant support with data transformation. In past lives I've worked with pre-packaged MTA solutions at smaller B2B companies, and I’ve also seen custom-built approaches. In my view, it’s also far more flexible than the off-the-shelf MTA solutions on the market. Now, having fully implemented and rolled out CaliberMind at a large B2B enterprise, I am certain we couldn’t have deployed MTA at my current company without CaliberMind. The support is fantastic and refreshing to have technically capable people who really understand B2B marketing. Review collected by and hosted on G2.com.

What do you dislike about CaliberMind?

Nothing comes to mind, we are happy with the solution. Review collected by and hosted on G2.com.