Charlotte F.
CF
Charlotte F.
Director of Growth Marketing
Mid-Market (51-1000 emp.)
"Stellar Support but Dashboard Complexity"
5/5
What do you like best about CaliberMind?

I like that CaliberMind helps us standardize our attribution reporting, which is crucial for making strategic budgeting and go-to-market decisions. I also really appreciate the support team; they are responsive and helpful as we navigate a complex and robust system. Additionally, the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about CaliberMind?

Building dashboards is very complex. You have to know a lot of nuanced information to find exactly what you're looking for. Help articles are often out of date. Review collected by and hosted on G2.com.

Laura H.
LH
Laura H.
Marketing and Sales Consultant
Mid-Market (51-1000 emp.)
"Endless Customization, Excellent Support, But Complex Implementation"
4/5
What do you like best about CaliberMind?

The possibilities are endless for customization and reporting. It has given us visibility into metrics and signals that we cannot obtain from Salesforce or our ABM platform. Our CSM has been fantastic - he's extremely responsive and goes above and beyond to help as we get our instance configured. Review collected by and hosted on G2.com.

What do you dislike about CaliberMind?

The implementation was much more complex than we'd anticipated! Our CSM is great - would definitely recommend adding on an upgraded support pacakge. Review collected by and hosted on G2.com.

EO
Erica O.
Digital Marketing, Senior Manager
Enterprise (> 1000 emp.)
"Flexible to meet the business needs and continual release of enhancements"
4/5
What do you like best about CaliberMind?

CaliberMind has allowed us to expand our marketing attribution model to encompass a larger set of contacts engaging with our marketing efforts which has allowed us to better portray marketing's impact on the business. They've also recently released the option to make custom dashboards which has been a way for us to quickly spin up dashboards with custom logic designed for specific business needs. Review collected by and hosted on G2.com.

What do you dislike about CaliberMind?

It's a newer platform so there are a lot of changes continual made which at time can be difficult to manage and communicate to our users. Review collected by and hosted on G2.com.

Lucas A.
LA
Lucas A.
Director of Marketing Insight
Mid-Market (51-1000 emp.)
"Flexible Integration and Outstanding Support"
4.5/5
What do you like best about CaliberMind?

- Flexibility in adding and configuring source systems

- Out of box normalization

- Great support

- Open access to back end Review collected by and hosted on G2.com.

What do you dislike about CaliberMind?

- Data model took some time to become familiar with Review collected by and hosted on G2.com.

Minji H.
MH
Minji H.
Senior Operations Marketing Analyst
Enterprise (> 1000 emp.)
"Easy to Manage and Customizable to your business model"
5/5
What do you like best about CaliberMind?

Incredible support! Shoutout to our rep Pat and solution engineer Joe Schattschneider for all that you guys do for our firm!

Intuitive navigation for overall user experience and clean layout design.

Seamless data integration: multiple sources—CRMs, MAPs, ad platforms, and more.

Flexibility in reporting: Users can easily build custom reports or filter by account or campaign-level filters.

Built in-app reporting templates and dashboards: Calibermind now offers pre-template reports for dashboards that accelerates time-to-value. Review collected by and hosted on G2.com.

What do you dislike about CaliberMind?

Frequent UI changes can disrupt user familiarity, especially for teams that rely on consistent workflows. (A good or bad thing, depending on who you ask, as new enhancements are usually better)

Documentation sometimes lags behind certain releases, requiring admins to bridge the knowledge gap during training. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Powerful Reporting and Support, But UI Needs Improvement"
4/5
What do you like best about CaliberMind?

CaliberMind has given my clients the ability to create more in depth reporting than what they are able to in their MAPs & CRMs. Campaign attribution & account buyer journey summaries have been really important in giving my clients a better understanding of the holistic view of their in flight and past campaigns. The CaliberMind support team has been available for meetings, as well as embedded into our slack. Review collected by and hosted on G2.com.

What do you dislike about CaliberMind?

The UI of the platform is tough to navigate at times - definitely something that needs to be taught & guided through. Review collected by and hosted on G2.com.

Prem J.
PJ
Prem J.
Digital Marketing Executive
Small-Business (50 or fewer emp.)
"CaliberMind Review"
3.5/5
What do you like best about CaliberMind?

I had a great experience using CaliberMind. It’s a strong tool that simplifies connecting data between marketing and sales. The insights are accurate. The dashboards are clear, and the attribution modeling aids in decision-making. Overall, it has saved me a lot of time. It’s definitely one of the best tools I’ve used for understanding what really drives growth. Review collected by and hosted on G2.com.

What do you dislike about CaliberMind?

CaliberMind has some strong features, but my experience was not the best overall. The setup seemed complex at first, and it took time to get everything running smoothly. Some reports were slower than I expected, and I wish the interface was a bit easier to use. It is a powerful tool, but it might not be the easiest for beginners or smaller teams. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Flexible Attribution and Custom Dashboards, But Limited Funnel Options"
4.5/5
What do you like best about CaliberMind?

Easily toggle between different attribution models. We don't have to rely on First touch only which Salesforce doesn't do very comprehensively in the first place. I appreciate any tool which allows me to create custom reports or dashboards - I was excited to see the new Custom dashboard capabilities launch this year. Review collected by and hosted on G2.com.

What do you dislike about CaliberMind?

Engagement can be a little limiting and only being able to have 1 funnel type i.e. individual or account. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"CalibreMind - Decent"
4.5/5
What do you like best about CaliberMind?

Using CaliberMind's been pretty good so far – it’s decent at pulling together all our customer info from emails, website visits, and stuff, so we get a clearer view of what people are actually doing. Helps a lot with planning next steps without jumping around between tools. There’s the occasional hiccup, but overall, it’s been solid and a real time-saver. Would recommend if you need a simpler way to keep track of customer data! Review collected by and hosted on G2.com.

What do you dislike about CaliberMind?

Honestly, the main thing is it can be a bit glitchy sometimes – like data doesn’t always sync up perfectly, and we’ve had a few times where things felt kinda slow. The setup took longer than expected too, so it wasn't the smoothest start. Once it’s up and running, it works fine, but yeah, could def use some polishing up to make it a bit more user-friendly. Review collected by and hosted on G2.com.

James L.
JL
James L.
Account Executive
Enterprise (> 1000 emp.)
"Best platform for real-time GTM insights!"
5/5
What do you like best about CaliberMind?

The interface is very easy to use for someone who is not a power user of consumer behavior software. And the updates come in real-time. Review collected by and hosted on G2.com.

What do you dislike about CaliberMind?

Really have no complaints if I am being honest Review collected by and hosted on G2.com.