Calibermind's customer support led by Matt has been impressive. The team responds promptly, usually within a few hours, demonstrating their dedication to customer satisfaction. The support staff are knowledgeable, providing clear and practical solutions to my technical issues. Communication is seamless and professional across email, phone, and live chat, with explanations that are easy to understand. Most issues are resolved efficiently, and for complex problems, the team provides regular updates until resolution. Their proactive approach, including regular check-ins and helpful tips, sets them apart. Overall,Calibermind offers excellent customer support, and I highly recommend their services. Review collected by and hosted on G2.com.

There is nothing I dislike about Calibermind Review collected by and hosted on G2.com.

Clear visuals of hectic data. 1) Combination of Visual and table view for clear understanding. 2) List upload facilities for customised campaigns and Company. Info icons next to each card and visuals with definitions. Review collected by and hosted on G2.com.

Option to edit the current layout would be useful Review collected by and hosted on G2.com.

The best thing about CaliberMind is the rich engagement timeline. I use this info to see where the customer is on their journey with our product. Review collected by and hosted on G2.com.

I would like to receive a regular signal update of my hot customers. I currently have to go into the portal to search for the info. Review collected by and hosted on G2.com.

able to see all events a person did while on our site (page visits, doc look ups, etc) Review collected by and hosted on G2.com.

Filtering on Events is poor. This needs to be greatly improved. Would love to filter on each category and do filters like "does not equal X" Review collected by and hosted on G2.com.

I love the fact that you can measure the engagement of any potential customer, and have a bespoke conversation with them. Review collected by and hosted on G2.com.

Can't find any downside to be fair, just the fact I didn't have it earlier. Review collected by and hosted on G2.com.

I can customize reports for an attribution view into any campaign, channel or asset type, across a variety of dimensions. Review collected by and hosted on G2.com.

I do feel I have to set filters each time I use CaliberMind. I would appreciate the ability to save pre-set reports in the tool so that I can jump in every week and look at the latest update of the same view. Review collected by and hosted on G2.com.

Helps me pinpoint high-potential prospects quickly. Its seamless integration with CRM systems and comprehensive analytics make it indispensable for efficient and targeted prospecting Review collected by and hosted on G2.com.

I would like the ability to save views/filtered searches. Review collected by and hosted on G2.com.

Love how CaliberMind helps me identify leads that otherwise would have slipped through the cracks. Was generally easy to pick up on and learn. Also helps me delivered tailored messaging to leads to make sure its easy to convert. Review collected by and hosted on G2.com.

Sometimes a bit confused on the difference between insights, dashboards, reports - otherwise no complaints Review collected by and hosted on G2.com.

CaliberMind helps my team and I get the insights that we need to better understand what's driving pipeline and closed won deals in our funnel. Review collected by and hosted on G2.com.

I would like to see CaliberMind have smarter options for how touch points are weighted. It's a tough topic to work through but I think that a more robust offering her could help offer even better insights. Review collected by and hosted on G2.com.

I get a lot of insights into what my customers and prospects are doing with our software, and how much interest they're showing. This allows me to prioritize accounts accordingly, and get a lot more success with pipeline generation. Review collected by and hosted on G2.com.

Depending on what your data sources are connected to your CaliberMind, there can be a lot of noise to sift through. Not having to do that would make it more time efficient. Review collected by and hosted on G2.com.