--- title: Cakemail Reviews meta\_title: 'Cakemail Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 35 reviews by the users' company size, role or industry to find out how Cakemail works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 35 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Cakemail Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Cakemail, highlighting its intuitive design and straightforward features. [(9 mentions)](https://www.g2.com/products/cakemail/reviews?filters%5Bsentiment_snippet%5D=1710883&qs=pros-and-cons#reviews) Users find Cakemail to be **simple and user-friendly** , appreciating its intuitive navigation and affordability. [(5 mentions)](https://www.g2.com/products/cakemail/reviews?filters%5Bsentiment_snippet%5D=1958555&qs=pros-and-cons#reviews) Users appreciate the **availability of ready-made templates** in Cakemail, facilitating quick and professional email campaign creation. [(5 mentions)](https://www.g2.com/products/cakemail/reviews?filters%5Bsentiment_snippet%5D=2324351&qs=pros-and-cons#reviews) Users find Cakemail's **user-friendly interface** easy to navigate, enhancing their overall experience and efficiency. [(5 mentions)](https://www.g2.com/products/cakemail/reviews?filters%5Bsentiment_snippet%5D=1958562&qs=pros-and-cons#reviews) Users value the **affordability** of Cakemail, as it fits within budgets while providing excellent service and features. [(3 mentions)](https://www.g2.com/products/cakemail/reviews?filters%5Bsentiment_snippet%5D=1958558&qs=pros-and-cons#reviews) Users find Cakemail's **limited features** restrict functionality, especially in comparison to larger platforms like Mailchimp. [(5 mentions)](https://www.g2.com/products/cakemail/reviews?filters%5Bsentiment_snippet%5D=2407122&qs=pros-and-cons#reviews) Users find **tool limitations** in Cakemail, with basic automation and fewer integrations affecting advanced campaign flexibility. [(3 mentions)](https://www.g2.com/products/cakemail/reviews?filters%5Bsentiment_snippet%5D=2324248&qs=pros-and-cons#reviews) Users report **poor customer support** , particularly with slow response times for non-premium users impacting their experience. [(2 mentions)](https://www.g2.com/products/cakemail/reviews?filters%5Bsentiment_snippet%5D=1710840&qs=pros-and-cons#reviews) Users suggest that **template limitations** hinder their ability to create diverse email designs in Cakemail. [(2 mentions)](https://www.g2.com/products/cakemail/reviews?filters%5Bsentiment_snippet%5D=2324330&qs=pros-and-cons#reviews) Users are frustrated by the **lack of phone support** , which limits assistance options when issues arise. [(1 mentions)](https://www.g2.com/products/cakemail/reviews?filters%5Bsentiment_snippet%5D=1958556&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Cakemail ##### 1. Ease of Use Users appreciate the **ease of use** of Cakemail, highlighting its intuitive design and straightforward features. [ See 9 mentions ](https://www.g2.com/products/cakemail/reviews?filters%5Bsentiment_snippet%5D=1710883&qs=pros-and-cons#reviews) See Related User Reviews ![Sourav K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sourav K.") SK Sourav K. Mid-Market (51-1000 emp.) 5.0/5 "Effortless email marketing with Cakemail" What do you like about Cakemail? I like the user-friendly design of Cakemail as this has multiple features like schedule, and analyze campaigns with few simple steps. Easy to use on d ![Narendra K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Narendra K.") NK Narendra K. Mid-Market (51-1000 emp.) 5.0/5 "Simple and Reliable Email Marketing with Cakemail" What do you like about Cakemail? Its clean interface and easy-to-use automation make email marketing simple, while strong deliverability and analytics help improve campaign performanc ##### 2. Simple Users find Cakemail to be **simple and user-friendly** , appreciating its intuitive navigation and affordability. [ See 5 mentions ](https://www.g2.com/products/cakemail/reviews?filters%5Bsentiment_snippet%5D=1958555&qs=pros-and-cons#reviews) See Related User Reviews ![Skye D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Skye D.") SD Skye D. Small-Business (50 or fewer emp.) 5.0/5 "Easy to Use, Straightforward, and Affordable" What do you like about Cakemail? Easy to use. Straightforward. Affordable. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Effortless Email Campaigns with an Intuitive Drag-and-Drop Editor" What do you like about Cakemail? I like how simple and fast Cakemail makes it to create and send email campaigns. The drag-and-drop editor is very easy to use, even for someone withou ##### 3. Templates Availability Users appreciate the **availability of ready-made templates** in Cakemail, facilitating quick and professional email campaign creation. [ See 5 mentions ](https://www.g2.com/products/cakemail/reviews?filters%5Bsentiment_snippet%5D=2324351&qs=pros-and-cons#reviews) See Related User Reviews ![Micca S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Micca S.") MS Micca S. 5.0/5 "Affordable Email Marketing with Great Support" What do you like about Cakemail? I definitely like the affordability of Cakemail as it fits well within my budget. The customer support is commendable, and I find the ready-to-use tem ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Effortless Email Campaigns with an Intuitive Drag-and-Drop Editor" What do you like about Cakemail? I like how simple and fast Cakemail makes it to create and send email campaigns. The drag-and-drop editor is very easy to use, even for someone withou ##### 4. User-Friendly Interface Users find Cakemail's **user-friendly interface** easy to navigate, enhancing their overall experience and efficiency. [ See 5 mentions ](https://www.g2.com/products/cakemail/reviews?filters%5Bsentiment_snippet%5D=1958562&qs=pros-and-cons#reviews) See Related User Reviews ![Sourav K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sourav K.") SK Sourav K. Mid-Market (51-1000 emp.) 5.0/5 "Effortless email marketing with Cakemail" What do you like about Cakemail? I like the user-friendly design of Cakemail as this has multiple features like schedule, and analyze campaigns with few simple steps. Easy to use on d N Narendra . Enterprise (\> 1000 emp.) 5.0/5 "User-Friendly Email Marketing with Reliable Automation" What do you like about Cakemail? Cakemail stands out for its user-friendly interface that simplifies email marketing for small businesses. It offers robust automation features withou ##### 5. Affordable Users value the **affordability** of Cakemail, as it fits within budgets while providing excellent service and features. [ See 3 mentions ](https://www.g2.com/products/cakemail/reviews?filters%5Bsentiment_snippet%5D=1958558&qs=pros-and-cons#reviews) See Related User Reviews ![Micca S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Micca S.") MS Micca S. 5.0/5 "Affordable Email Marketing with Great Support" What do you like about Cakemail? I definitely like the affordability of Cakemail as it fits well within my budget. The customer support is commendable, and I find the ready-to-use tem ![Skye D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Skye D.") SD Skye D. Small-Business (50 or fewer emp.) 5.0/5 "Easy to Use, Straightforward, and Affordable" What do you like about Cakemail? Easy to use. Straightforward. Affordable. ### 5 Cons or Disadvantages of Cakemail ##### 1. Limited Features Users find Cakemail's **limited features** restrict functionality, especially in comparison to larger platforms like Mailchimp. [ See 5 mentions ](https://www.g2.com/products/cakemail/reviews?filters%5Bsentiment_snippet%5D=2407122&qs=pros-and-cons#reviews) See Related User Reviews ![Narendra K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Narendra K.") NK Narendra K. Mid-Market (51-1000 emp.) 5.0/5 "Simple and Reliable Email Marketing with Cakemail" What do you dislike about Cakemail? Limited advanced features compared to some competitors, and fewer third-party integrations can restrict flexibility for complex campaigns. ![Skye D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Skye D.") SD Skye D. Small-Business (50 or fewer emp.) 5.0/5 "Easy to Use, Straightforward, and Affordable" What do you dislike about Cakemail? Limited, somewhat constricted functionality when compared to other options. ##### 2. Tool Limitations Users find **tool limitations** in Cakemail, with basic automation and fewer integrations affecting advanced campaign flexibility. [ See 3 mentions ](https://www.g2.com/products/cakemail/reviews?filters%5Bsentiment_snippet%5D=2324248&qs=pros-and-cons#reviews) See Related User Reviews ![Narendra K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Narendra K.") NK Narendra K. Mid-Market (51-1000 emp.) 5.0/5 "Simple and Reliable Email Marketing with Cakemail" What do you dislike about Cakemail? Limited advanced features compared to some competitors, and fewer third-party integrations can restrict flexibility for complex campaigns. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Effortless Email Campaigns with an Intuitive Drag-and-Drop Editor" What do you dislike about Cakemail? The reporting features can feel a bit limited, and I would like to see more detailed analytics, especially for subscriber behavior over time. The auto ##### 3. Poor Customer Support Users report **poor customer support** , particularly with slow response times for non-premium users impacting their experience. [ See 2 mentions ](https://www.g2.com/products/cakemail/reviews?filters%5Bsentiment_snippet%5D=1710840&qs=pros-and-cons#reviews) See Related User Reviews ![Sourav K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sourav K.") SK Sourav K. Mid-Market (51-1000 emp.) 5.0/5 "Effortless email marketing with Cakemail" What do you dislike about Cakemail? I belive there was times when the app is unable to keep up with high traffic, mostly during the daytime. The customer support and 3rd party inigration N Narendra . Enterprise (\> 1000 emp.) 5.0/5 "User-Friendly Email Marketing with Reliable Automation" What do you dislike about Cakemail? Cakemail’s feature set is less extensive compared to larger platforms like Mailchimp or HubSpot, which may limit advanced users. It has fewer third-p ##### 4. Template Limitations Users suggest that **template limitations** hinder their ability to create diverse email designs in Cakemail. [ See 2 mentions ](https://www.g2.com/products/cakemail/reviews?filters%5Bsentiment_snippet%5D=2324330&qs=pros-and-cons#reviews) See Related User Reviews IK Isha K. Small-Business (50 or fewer emp.) 4.5/5 "Effortless Email Campaigns with Customizable Templates and Seamless Integrations" What do you dislike about Cakemail? Email templates need to be updated on a regular basis in order to provide users with a wider selection of options. ##### 5. Call Issues Users are frustrated by the **lack of phone support** , which limits assistance options when issues arise. [ See 1 mentions ](https://www.g2.com/products/cakemail/reviews?filters%5Bsentiment_snippet%5D=1958556&qs=pros-and-cons#reviews) See Related User Reviews ![harshita m.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "harshita m.") HM harshita m. Small-Business (50 or fewer emp.) 3.5/5 "affordable tool for email marketing" What do you dislike about Cakemail? the only thing i dislike about is that there is no phone support. ## Top-Rated Alternatives [ ![Intuit Mailchimp Email Marketing](https://images.g2crowd.com/uploads/product/hd_favicon/302d00e021ff406c195b03ba50832862/intuit-mailchimp-email-marketing.svg "Intuit Mailchimp Email Marketing") Intuit Mailchimp Email Marketing 4.3/5(12,984) ](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) [ ![MailerLite](https://images.g2crowd.com/uploads/product/hd_favicon/fd803899a94561a5fd16878a5fcb17d9/mailerlite.svg "MailerLite") MailerLite 4.6/5(1,113) ](https://www.g2.com/products/mailerlite/reviews) [ ![Brevo Marketing Platform](https://images.g2crowd.com/uploads/product/hd_favicon/6e2ff100220158bc579d1ee68289d603/brevo-marketing-platform.svg "Brevo Marketing Platform") Brevo Marketing Platform 4.5/5(2,621) ](https://www.g2.com/products/brevo-marketing-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/cakemail/competitors/alternatives) ![Verified User in Airlines/Aviation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Airlines/Aviation") UA Verified User in Airlines/Aviation Enterprise (\> 1000 emp.) 7/29/2021 "Great product for the price!" 5/5 What do you like best about Cakemail? This is a great value for the price. You could spend more and get additional benefits, but this fit my needs perfectly for sending e-mails and managing contacts. Review collected by and hosted on G2.com. What do you dislike about Cakemail? Nothing - although as said above, other programs have additional features - comes with an increased price Review collected by and hosted on G2.com. Recommendations to others considering Cakemail: no reccomendations, although I heard customer service was great Review collected by and hosted on G2.com. What problems is Cakemail solving and how is that benefiting you? sending pretty e-mails to a distribution list Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Broadcast Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Broadcast Media") UB Verified User in Broadcast Media Small-Business (50 or fewer emp.) 6/26/2021 "Personalized Emails" 4/5 What do you like best about Cakemail? Very friendly and easy-to-use tool. I use it most often for personalized email marketing. The tracking function is also beneficial. Review collected by and hosted on G2.com. What do you dislike about Cakemail? There is sometimes quite a bit of lag after sending the Emails. Review collected by and hosted on G2.com. What problems is Cakemail solving and how is that benefiting you? Email marketing and sending personalized Emails to groups. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 4/18/2019 "Cakemail" 4/5 What do you like best about Cakemail? Cakemail is a pretty good emailing software. The design is pretty good with their templates. Review collected by and hosted on G2.com. What do you dislike about Cakemail? I dislike how cakemail is not very well known Review collected by and hosted on G2.com. What problems is Cakemail solving and how is that benefiting you? Business problems such as miscommunication in the workplace occurs a lot and it’s hard to market ideas when no one understands Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite AS Amie S. Self Employed Internet Small-Business (50 or fewer emp.) 9/26/2018 "Amazing" 5/5 What do you like best about Cakemail? I love that you can create contact list for customers to keep track of orders. It is so simple to set up. Review collected by and hosted on G2.com. What do you dislike about Cakemail? Nothing at all. I love cakemail. It is very is to use. No complaints here. Review collected by and hosted on G2.com. What problems is Cakemail solving and how is that benefiting you? I am able to keep all my customers emails in one place without mixing them up with other emails. Everything is all organized and so simple to navigate. Very affordable. I love it. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals") UP Verified User in Pharmaceuticals Small-Business (50 or fewer emp.) 9/26/2018 "Love Cake Mail and its ease of accessibility " 4/5 What do you like best about Cakemail? I like the best that Cakemail organizes the contacts into group to make it fast and simple to contact a specific group. I also like how specific email templates are proposed. Review collected by and hosted on G2.com. What do you dislike about Cakemail? I have not used cakemail for very long or often therefore, I have yet to find a problem with the technology. Review collected by and hosted on G2.com. Recommendations to others considering Cakemail: I would definitely tell everyone to consider using cakemail to organize your business contacts and provide you with exceptional emails! Review collected by and hosted on G2.com. What problems is Cakemail solving and how is that benefiting you? In a business, organization and time management is very important to be succesful. Cakemail allows these two items to come together to make contacting people a simple part of the day. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Categories on G2 [Email Marketing](https://www.g2.com/categories/email-marketing) ##### Explore More [What contractor payment platforms connect with HR, payroll and accounting systems so contractor data does not have to be manually entered in three different places?](https://www.g2.com/discussions/what-contractor-payment-platforms-connect-with-hr-payroll-and-accounting-systems-so-contractor-data-does-not-have-to-be-manually-entered-in-three-different-places)[What partner ecosystem platforms do AWS channel partners and ISVs actually use to drive recurring revenue and track partner-influenced opportunities?](https://www.g2.com/discussions/what-partner-ecosystem-platforms-do-aws-channel-partners-and-isvs-actually-use-to-drive-recurring-revenue-and-track-partner-influenced-opportunities)[Branding Agencies in Phoenix](https://www.g2.com/categories/branding-agencies/locations/phoenix-az-us) [Best live chat software for increasing conversion rates](https://www.g2.com/discussions/best-live-chat-software-for-increasing-conversion-rates)[Is Cvent worth it for event networking and matchmaking?](https://www.g2.com/discussions/is-cvent-worth-it-for-event-networking-and-matchmaking)[Pros and Cons Details](https://www.g2.com/products/cakemail/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)