--- title: Cakemail Reviews meta\_title: 'Cakemail Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 35 reviews by the users' company size, role or industry to find out how Cakemail works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 35 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Cakemail Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Cakemail, highlighting its intuitive design and straightforward features. [(9 mentions)](https://www.g2.com/products/cakemail/reviews?filters%5Bsentiment_snippet%5D=1710883&qs=pros-and-cons#reviews) Users find Cakemail to be **simple and user-friendly** , appreciating its intuitive navigation and affordability. [(5 mentions)](https://www.g2.com/products/cakemail/reviews?filters%5Bsentiment_snippet%5D=1958555&qs=pros-and-cons#reviews) Users appreciate the **availability of ready-made templates** in Cakemail, facilitating quick and professional email campaign creation. [(5 mentions)](https://www.g2.com/products/cakemail/reviews?filters%5Bsentiment_snippet%5D=2324351&qs=pros-and-cons#reviews) Users find Cakemail's **user-friendly interface** easy to navigate, enhancing their overall experience and efficiency. [(5 mentions)](https://www.g2.com/products/cakemail/reviews?filters%5Bsentiment_snippet%5D=1958562&qs=pros-and-cons#reviews) Users value the **affordability** of Cakemail, as it fits within budgets while providing excellent service and features. [(3 mentions)](https://www.g2.com/products/cakemail/reviews?filters%5Bsentiment_snippet%5D=1958558&qs=pros-and-cons#reviews) Users find Cakemail's **limited features** restrict functionality, especially in comparison to larger platforms like Mailchimp. [(5 mentions)](https://www.g2.com/products/cakemail/reviews?filters%5Bsentiment_snippet%5D=2407122&qs=pros-and-cons#reviews) Users find **tool limitations** in Cakemail, with basic automation and fewer integrations affecting advanced campaign flexibility. [(3 mentions)](https://www.g2.com/products/cakemail/reviews?filters%5Bsentiment_snippet%5D=2324248&qs=pros-and-cons#reviews) Users report **poor customer support** , particularly with slow response times for non-premium users impacting their experience. [(2 mentions)](https://www.g2.com/products/cakemail/reviews?filters%5Bsentiment_snippet%5D=1710840&qs=pros-and-cons#reviews) Users suggest that **template limitations** hinder their ability to create diverse email designs in Cakemail. [(2 mentions)](https://www.g2.com/products/cakemail/reviews?filters%5Bsentiment_snippet%5D=2324330&qs=pros-and-cons#reviews) Users are frustrated by the **lack of phone support** , which limits assistance options when issues arise. [(1 mentions)](https://www.g2.com/products/cakemail/reviews?filters%5Bsentiment_snippet%5D=1958556&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Cakemail ##### 1. Ease of Use Users appreciate the **ease of use** of Cakemail, highlighting its intuitive design and straightforward features. [ See 9 mentions ](https://www.g2.com/products/cakemail/reviews?filters%5Bsentiment_snippet%5D=1710883&qs=pros-and-cons#reviews) See Related User Reviews ![Sourav K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sourav K.") SK Sourav K. Mid-Market (51-1000 emp.) 5.0/5 "Effortless email marketing with Cakemail" What do you like about Cakemail? I like the user-friendly design of Cakemail as this has multiple features like schedule, and analyze campaigns with few simple steps. Easy to use on d ![Narendra K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Narendra K.") NK Narendra K. Mid-Market (51-1000 emp.) 5.0/5 "Simple and Reliable Email Marketing with Cakemail" What do you like about Cakemail? Its clean interface and easy-to-use automation make email marketing simple, while strong deliverability and analytics help improve campaign performanc ##### 2. Simple Users find Cakemail to be **simple and user-friendly** , appreciating its intuitive navigation and affordability. [ See 5 mentions ](https://www.g2.com/products/cakemail/reviews?filters%5Bsentiment_snippet%5D=1958555&qs=pros-and-cons#reviews) See Related User Reviews ![Skye D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Skye D.") SD Skye D. Small-Business (50 or fewer emp.) 5.0/5 "Easy to Use, Straightforward, and Affordable" What do you like about Cakemail? Easy to use. Straightforward. Affordable. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Effortless Email Campaigns with an Intuitive Drag-and-Drop Editor" What do you like about Cakemail? I like how simple and fast Cakemail makes it to create and send email campaigns. The drag-and-drop editor is very easy to use, even for someone withou ##### 3. Templates Availability Users appreciate the **availability of ready-made templates** in Cakemail, facilitating quick and professional email campaign creation. [ See 5 mentions ](https://www.g2.com/products/cakemail/reviews?filters%5Bsentiment_snippet%5D=2324351&qs=pros-and-cons#reviews) See Related User Reviews ![Micca S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Micca S.") MS Micca S. 5.0/5 "Affordable Email Marketing with Great Support" What do you like about Cakemail? I definitely like the affordability of Cakemail as it fits well within my budget. The customer support is commendable, and I find the ready-to-use tem ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Effortless Email Campaigns with an Intuitive Drag-and-Drop Editor" What do you like about Cakemail? I like how simple and fast Cakemail makes it to create and send email campaigns. The drag-and-drop editor is very easy to use, even for someone withou ##### 4. User-Friendly Interface Users find Cakemail's **user-friendly interface** easy to navigate, enhancing their overall experience and efficiency. [ See 5 mentions ](https://www.g2.com/products/cakemail/reviews?filters%5Bsentiment_snippet%5D=1958562&qs=pros-and-cons#reviews) See Related User Reviews ![Sourav K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sourav K.") SK Sourav K. Mid-Market (51-1000 emp.) 5.0/5 "Effortless email marketing with Cakemail" What do you like about Cakemail? I like the user-friendly design of Cakemail as this has multiple features like schedule, and analyze campaigns with few simple steps. Easy to use on d N Narendra . Enterprise (\> 1000 emp.) 5.0/5 "User-Friendly Email Marketing with Reliable Automation" What do you like about Cakemail? Cakemail stands out for its user-friendly interface that simplifies email marketing for small businesses. It offers robust automation features withou ##### 5. Affordable Users value the **affordability** of Cakemail, as it fits within budgets while providing excellent service and features. [ See 3 mentions ](https://www.g2.com/products/cakemail/reviews?filters%5Bsentiment_snippet%5D=1958558&qs=pros-and-cons#reviews) See Related User Reviews ![Micca S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Micca S.") MS Micca S. 5.0/5 "Affordable Email Marketing with Great Support" What do you like about Cakemail? I definitely like the affordability of Cakemail as it fits well within my budget. The customer support is commendable, and I find the ready-to-use tem ![Skye D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Skye D.") SD Skye D. Small-Business (50 or fewer emp.) 5.0/5 "Easy to Use, Straightforward, and Affordable" What do you like about Cakemail? Easy to use. Straightforward. Affordable. ### 5 Cons or Disadvantages of Cakemail ##### 1. Limited Features Users find Cakemail's **limited features** restrict functionality, especially in comparison to larger platforms like Mailchimp. [ See 5 mentions ](https://www.g2.com/products/cakemail/reviews?filters%5Bsentiment_snippet%5D=2407122&qs=pros-and-cons#reviews) See Related User Reviews ![Narendra K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Narendra K.") NK Narendra K. Mid-Market (51-1000 emp.) 5.0/5 "Simple and Reliable Email Marketing with Cakemail" What do you dislike about Cakemail? Limited advanced features compared to some competitors, and fewer third-party integrations can restrict flexibility for complex campaigns. ![Skye D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Skye D.") SD Skye D. Small-Business (50 or fewer emp.) 5.0/5 "Easy to Use, Straightforward, and Affordable" What do you dislike about Cakemail? Limited, somewhat constricted functionality when compared to other options. ##### 2. Tool Limitations Users find **tool limitations** in Cakemail, with basic automation and fewer integrations affecting advanced campaign flexibility. [ See 3 mentions ](https://www.g2.com/products/cakemail/reviews?filters%5Bsentiment_snippet%5D=2324248&qs=pros-and-cons#reviews) See Related User Reviews ![Narendra K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Narendra K.") NK Narendra K. Mid-Market (51-1000 emp.) 5.0/5 "Simple and Reliable Email Marketing with Cakemail" What do you dislike about Cakemail? Limited advanced features compared to some competitors, and fewer third-party integrations can restrict flexibility for complex campaigns. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Effortless Email Campaigns with an Intuitive Drag-and-Drop Editor" What do you dislike about Cakemail? The reporting features can feel a bit limited, and I would like to see more detailed analytics, especially for subscriber behavior over time. The auto ##### 3. Poor Customer Support Users report **poor customer support** , particularly with slow response times for non-premium users impacting their experience. [ See 2 mentions ](https://www.g2.com/products/cakemail/reviews?filters%5Bsentiment_snippet%5D=1710840&qs=pros-and-cons#reviews) See Related User Reviews ![Sourav K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sourav K.") SK Sourav K. Mid-Market (51-1000 emp.) 5.0/5 "Effortless email marketing with Cakemail" What do you dislike about Cakemail? I belive there was times when the app is unable to keep up with high traffic, mostly during the daytime. The customer support and 3rd party inigration N Narendra . Enterprise (\> 1000 emp.) 5.0/5 "User-Friendly Email Marketing with Reliable Automation" What do you dislike about Cakemail? Cakemail’s feature set is less extensive compared to larger platforms like Mailchimp or HubSpot, which may limit advanced users. It has fewer third-p ##### 4. Template Limitations Users suggest that **template limitations** hinder their ability to create diverse email designs in Cakemail. [ See 2 mentions ](https://www.g2.com/products/cakemail/reviews?filters%5Bsentiment_snippet%5D=2324330&qs=pros-and-cons#reviews) See Related User Reviews IK Isha K. Small-Business (50 or fewer emp.) 4.5/5 "Effortless Email Campaigns with Customizable Templates and Seamless Integrations" What do you dislike about Cakemail? Email templates need to be updated on a regular basis in order to provide users with a wider selection of options. ##### 5. Call Issues Users are frustrated by the **lack of phone support** , which limits assistance options when issues arise. [ See 1 mentions ](https://www.g2.com/products/cakemail/reviews?filters%5Bsentiment_snippet%5D=1958556&qs=pros-and-cons#reviews) See Related User Reviews ![harshita m.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "harshita m.") HM harshita m. Small-Business (50 or fewer emp.) 3.5/5 "affordable tool for email marketing" What do you dislike about Cakemail? the only thing i dislike about is that there is no phone support. ## Top-Rated Alternatives [ ![Intuit Mailchimp Email Marketing](https://images.g2crowd.com/uploads/product/hd_favicon/302d00e021ff406c195b03ba50832862/intuit-mailchimp-email-marketing.svg "Intuit Mailchimp Email Marketing") Intuit Mailchimp Email Marketing 4.3/5(12,984) ](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) [ ![MailerLite](https://images.g2crowd.com/uploads/product/hd_favicon/fd803899a94561a5fd16878a5fcb17d9/mailerlite.svg "MailerLite") MailerLite 4.6/5(1,113) ](https://www.g2.com/products/mailerlite/reviews) [ ![Brevo Marketing Platform](https://images.g2crowd.com/uploads/product/hd_favicon/6e2ff100220158bc579d1ee68289d603/brevo-marketing-platform.svg "Brevo Marketing Platform") Brevo Marketing Platform 4.5/5(2,621) ](https://www.g2.com/products/brevo-marketing-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/cakemail/competitors/alternatives) ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 1/12/2022 "Excellent and easy to use , highly recommend!" 5/5 What do you like best about Cakemail? You can set up a template that is specific to your needs and reuse it for multiple e-mails. Saves a TON of time. Also, their support team is stellar and so nice. Review collected by and hosted on G2.com. What do you dislike about Cakemail? Sometimes the 'send' button is laggy but that's literally once in a blue moon. Everyone is using their service i guess :) Review collected by and hosted on G2.com. Recommendations to others considering Cakemail: Use the templates! They are super easy to use. You can create a template for news and announcements, sales, events, etc., and then choose those templates for emails you're sending out. Review collected by and hosted on G2.com. What problems is Cakemail solving and how is that benefiting you? Sending emails! You can customize each send to tailor your needs. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in E-Learning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in E-Learning") AE Verified User in E-Learning Mid-Market (51-1000 emp.) 1/29/2022 "Best Tool to in designing Newsletters" 4/5 What do you like best about Cakemail? It's a great software for generating and designing newsletters for the client's list, featuring your Images, texts and customize templates from a wide selection of themes. I use it regularly for sending to my client's newsletters on a weekly basis. Review collected by and hosted on G2.com. What do you dislike about Cakemail? There is hardly anything which you will dislike in this software. Review collected by and hosted on G2.com. What problems is Cakemail solving and how is that benefiting you? Designing Newsletter, Customer Retention and great user experience. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") UC Verified User in Computer & Network Security Small-Business (50 or fewer emp.) 1/17/2022 "Cakemail Review" 4.5/5 What do you like best about Cakemail? This is user friedly when choosing different templates and formats. An efficient way to talk to clients Review collected by and hosted on G2.com. What do you dislike about Cakemail? There is a bit of lag when submitting but something very minor Review collected by and hosted on G2.com. Recommendations to others considering Cakemail: Give it a try and take your time to really navigate all the different templates there are to pick from Review collected by and hosted on G2.com. What problems is Cakemail solving and how is that benefiting you? Not too many problems coming up. I think there should be more languages added Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Fraz A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fraz A.") FA Fraz A. Functional Consultant / Business Analyst Mid-Market (51-1000 emp.) 9/1/2021 "Synergize your marketing by easiest tool available" 4.5/5 What do you like best about Cakemail? Its super efficient approach to reach a huge audience with least investment of energies and time probably the best catch of the product. Review collected by and hosted on G2.com. What do you dislike about Cakemail? To some extent Calemail needs to work on its GUI and make it more aesthetic to catch the eyes of customers Review collected by and hosted on G2.com. Recommendations to others considering Cakemail: Yes, will highly share the idea to reach target audience Review collected by and hosted on G2.com. What problems is Cakemail solving and how is that benefiting you? Helped a great deal as it reaches my target audience without my extra effort and its very uniquely designed to overcome challenges of email marketing Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Enterprise (\> 1000 emp.) 9/13/2021 "Best E-Mail Marketing Tool For Small Businesses." 4.5/5 What do you like best about Cakemail? It's effortless to use CakeMail, and it's affordable. There's a massive variety of templates and features like white labels, list management. The 24\*7 customer support is always there for help. The contact list feature is the best feature to keep track of orders in it. Review collected by and hosted on G2.com. What do you dislike about Cakemail? There's nothing to dislike with Cake Mail, and it is the best email campaign software for small businesses. Review collected by and hosted on G2.com. Recommendations to others considering Cakemail: I just want to say that Just Go For It! Review collected by and hosted on G2.com. What problems is Cakemail solving and how is that benefiting you? In a business, organization and time management are vital to be successful. Cakemail allows these two items to come together to make contacting people a simple part of the day. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 8/8/2021 "EMAIL BUDDY" 5/5 What do you like best about Cakemail? I would recommend this wonderful API ( automation functionality) to respond our emails and taking our standard one step forward. cakemail have added 500+ customizable templates including event, newsletters , personalized notes etc, Especially at no cost . I would definitely recommend this email marketing app for every digital marketing campaigners and for email chat teams working at BPO's . Cakemail's automation functionality,white label , zapiear integration are simply awsome . Above all of these is their security of Api. Review collected by and hosted on G2.com. What do you dislike about Cakemail? I don't find anything that hard , every new updates is good only . So it's not a big deal. I would really like to appreciate their efforts. Review collected by and hosted on G2.com. What problems is Cakemail solving and how is that benefiting you? Benefits is their professional way of replies and added functionalities Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Talita F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Talita F.") TF Talita F. Consultant Small-Business (50 or fewer emp.) 8/21/2021 "Easy to work" 3/5 What do you like best about Cakemail? The layout and option to create a email mkt Review collected by and hosted on G2.com. What do you dislike about Cakemail? Slowly and sometimes block a bit when you are make your email mkt Review collected by and hosted on G2.com. Recommendations to others considering Cakemail: Well email MKT is the oldest strategic but also is efficient. So I know have a lot social media when you can make ads but never forgot to remarket without be boring. Review collected by and hosted on G2.com. What problems is Cakemail solving and how is that benefiting you? Well, I can remarket client and make better for new client Review collected by and hosted on G2.com. Show More 8/22/2022 Validated ReviewerIncentivizedSource: G2 invite ![Raghav K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raghav K.") RK Raghav K. Financial Analyst Internship Small-Business (50 or fewer emp.) 7/27/2021 "CAKEMAIL REVIEW" 4/5 What do you like best about Cakemail? It's a very good source for personalized mail and organizing and differentiating your mail from each other. I used it mainly for marketing mails and found it very useful. Review collected by and hosted on G2.com. What do you dislike about Cakemail? Nothing much particularly, just that sometimes it lags after sending an email. Review collected by and hosted on G2.com. What problems is Cakemail solving and how is that benefiting you? It helps me in organizing and differentiating my mail and helps me keep the mail very professional. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Electrical/Electronic Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Electrical/Electronic Manufacturing") UE Verified User in Electrical/Electronic Manufacturing Small-Business (50 or fewer emp.) 8/12/2021 "Great and amazing product" 5/5 What do you like best about Cakemail? Its very easy to use, great value for the price and its help me to send personalised emails for my marketing purpose Review collected by and hosted on G2.com. What do you dislike about Cakemail? There is nothing to dislike about cakemil. I would like to recommend to my friends and coworkers. appreciating thier efforts Review collected by and hosted on G2.com. Recommendations to others considering Cakemail: Certainly I'll inform and recommend to everyone to use cakemail to manage their business contact with very less efforts Review collected by and hosted on G2.com. What problems is Cakemail solving and how is that benefiting you? It helps me to segregate my all emails in organising manner and by this cakail helping me in time management very well. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") CA Verified User in Automotive Small-Business (50 or fewer emp.) 8/25/2021 "Best marketing tool" 4/5 What do you like best about Cakemail? It is the best tool for email marketing campeign. Cakemail makes the job effortless for personalized bulk email campaigns. Review collected by and hosted on G2.com. What do you dislike about Cakemail? It may work on its pricing; otherwise, an excellent tool to track & support for business. Review collected by and hosted on G2.com. What problems is Cakemail solving and how is that benefiting you? It helps in making a personalized newsletter which immensely helps in building brand names and interesting business profiles. Review collected by and hosted on G2.com. 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