Aristides C.
AC
Aristides C.
Mid-Market (51-1000 emp.)
"The perfect tool to consolidate diagrams"
4.5/5
What do you like best about Cacoo?

What I like about this platform is that you can create diagrams very easily, it has an incredible ability to adjust diagrams and templates to the needs of our company. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

I consider very few things that I don't like about this platform; it really seems that everything is aligned with what I have required from this tool, and I feel satisfied. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Cacoo
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Dear Aristides C,

Thank you for your review, we love to hear our customers feedback. It's great to hear that you have such a positive experience with Cacoo and you find it easy to use and helpful to your company's needs.

Thank you for taking the time to review our product as well.

SD
Sarah D.
Small-Business (50 or fewer emp.)
"Cacoo has been instrumental in my workflow mapping"
5/5
What do you like best about Cacoo?

I love that I'm able to create custom icons and workflow elements that fit my specific needs and even save my own reusable templates.

I also love that I'm able to share view-only links with clients that still allows them to add their own comments without worrying about them "messing things up." Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

I dislike the new "unlimited/borderless" sheets. While it's nice to have more room to spread things out, it becomes very difficult to find your place when you come back to a diagram because there's no anchor starting point. It also makes it more difficult to export documents in a viewable format for clients. Review collected by and hosted on G2.com.

Response from Cheryl Qian of Cacoo
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Hi Sarah,

Thank you for sharing your positive experience with Cacoo! We're glad to hear that you find it affordable and customizable for mapping out automated workflows.

Although the new sheets are borderless by default, users can still create borders by changing the sheet size in the settings. You can customize the sheet size or use one of the preset sheet sizes.

To switch back to your starting point in the infinite "free-size" canvas, you can always use the "Shift+1" shortcut, which will take you to the diagram you are working on.

We appreciate your support and will work on continuing to improve our product!

Nela V.
NV
Nela V.
No/Low Code Developer
Small-Business (50 or fewer emp.)
"A Comprehensive Review of Cacoo: A Valuable Tool for Diagramming and Collaboration"
4/5
What do you like best about Cacoo?

Cacoo has proven to be an excellent addition to my professional toolkit. Its user-friendly interface makes navigating and creating complex diagrams effortless and appealing to both beginners and seasoned users in the field of level design for software. The platform's extensive range of features, including real-time collaborative editing, and compatibility with other tools I use as a developer on my daily tasks, ensures that all diagramming needs are met precisely and efficiently. The overall quality and functionality of Cacoo, especially the high-caliber output of the diagrams, makes it a highly recommendable tool for anyone needing a reliable and effective diagramming solution. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

The most notable drawback of Cacoo is the limitations imposed on the free plan. Users with basic access find themselves restricted in terms of the number of diagrams they can create and the features they can use. While this is a common practice in many SaaS platforms, it can be a downside for those who are not ready to commit to a paid plan. Review collected by and hosted on G2.com.

Response from Jelena Djukic of Cacoo
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Dear Nela V,

Thank you for your detailed review, our customers feedback is very important to us. We love to hear you have such a great experience with our product, specially that you find Cacoo to be user friendly and an excellent tool for your work and that you find it valuable for diagramming and collaboration.

Thank you for sharing your thoughts about our Free plan, we will definitely consider them in our future product improvements.

Verified User in Automotive
IA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Pretty good overall, would like a few more features to help with story mapping and planning."
4/5
What do you like best about Cacoo?

Diagramming tools and addition of templates and addition of timer Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

Story map template auto prioritizing help when you drop another sticky note on top of an existing one. Need the ability to quickly re-prioritize sticky notes as we stack rank (check out MIRO's implementation) . Really helps move the discussions along quickly when the tool is able to help update drawing. Also wish Cacoo user story maps had jira integration. That'd make it easier to turn tasks or stories from the story map into backlog items. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Cacoo
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Dear Customer,

Thank you for your review, we love to hear our customers opinion. We are happy to hear that you have such a positive experience with Cacoo.

Thank you for your suggestions on story maps, sticky notes and integrations, our team will review and consider them. Please also find attached a link on how to add Backlog issues via Cacoo sticky notes with the Backlog and Cacoo integration.

See how Cacoo improved
Daniela R.
DR
Daniela R.
Coordenadora de marketing
Marketing and Advertising
Mid-Market (51-1000 emp.)
"An incredible discovery"
5/5
What do you like best about Cacoo?

How things are clear and easy to get! The dashboard being unlimited is so good to create free.

The way I can share with others to join my project is really good. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

I always confuse the “shapes” and “icons” buttons because of their symbols. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Cacoo
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Dear Daniela R,

Thank you for your review, we love to hear our customers opinion. We are delighted to hear you have such a great experience with Cacoo and find it easy to use.

Thank you for your feedback on the toolbar icons as well, we will pass it on to our team to review.

FS
Fábio S.
Small-Business (50 or fewer emp.)
"A great tool for all your needs"
5/5
What do you like best about Cacoo?

Cacoo is a game-changer for product managers because it's easy to use and implement. Its seamless visual collaboration, diverse diagramming options, and remote team capabilities enhance communication. The platform's integration features make it an indispensable tool for boosting team efficiency and project success. It's such a great tool that I've never even needed to use customer support yet, even though I'm sure it is amazing. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

Perhaps the lack of diverse shapes for wireframing is a minor issue. Other than that, there isn't much to complain about. Review collected by and hosted on G2.com.

Response from Cheryl Qian of Cacoo
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Hi Fabio,

Thank you for your feedback! We're glad to hear that you find Cacoo easy to use and implement, with seamless visual collaboration and diverse diagramming options. We appreciate your suggestion about adding more diverse shapes for wireframing. Our team is working on adding more shapes to the library to enhance the usage experience.

Chi Cong N.
CN
Chi Cong N.
Small-Business (50 or fewer emp.)
"Easy to using"
4.5/5
What do you like best about Cacoo?

Cacoo is very easy to draw because follow reason:

1. Drag & Drop are easy and precision when using

2. UI & UX are fine and clearly

3. Many template and useful Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

When i create smartphone mock up screen i cant add action to button to link it on others screen. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Cacoo
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Dear Chi Cong N,

Thank you for your review, we love to hear our customers opinion. We are happy to hear that you find Cacoo UI & UX clear to use and our templates useful too.

Thank you for your feedback on adding action features to wireframe templates, our team will review and consider them. As an alternative, please see the attached article on how to link objects in Cacoo.

See how Cacoo improved
Ana Luna P.
AP
Ana Luna P.
CUX designer
Small-Business (50 or fewer emp.)
"I like Cacoo"
5/5
What do you like best about Cacoo?

I like that it is intuitive and easy to use Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

It is difficult to share designs with people who are not registered with the same company Review collected by and hosted on G2.com.

Response from Joanna Latarska of Cacoo
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Dear Ana Luna P,

Thank you for your review, we love to hear our customers opinion. We are delighted to hear that you have such a great experience with Cacoo and find it easy to use.

Thank you for your feedback on sharing the diagrams as well. Diagrams can be shared with people outside of your organization via a public link, please see the attached link that explains it in more detail.

See how Cacoo improved
DIEGO JOSE R.
DR
DIEGO JOSE R.
Small-Business (50 or fewer emp.)
"Very good"
5/5
What do you like best about Cacoo?

Easy to use. It has several graphic organizer options. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

At first I was a little lost. They should create a tutorial when making your first graphic. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Cacoo
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Dear Diego Jose R,

Thank you for your review, we love to hear our customers opinion. We are delighted to hear you have such a great experience with Cacoo and find it easy to use.

Thank you for your feedback on the first diagram tutorial as well, please find a link to our video tutorials attached. We also offer demo calls that help to get started with Cacoo and creating diagrams.

See how Cacoo improved
MV
Marianela V.
Small-Business (50 or fewer emp.)
"Cacoo a Game-Changer for Diagramming Needs"
4.5/5
What do you like best about Cacoo?

Cacoo has been an absolute game-changer in my workflow, meriting an enthusiastic 8 out of 10 rating for its outstanding capabilities. The platform's intuitively designed interface is a standout feature, facilitating the quick creation of intricate diagrams without a complex learning process. Integrations with storage applications are also a great plus to bring images directly. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

Limitation of uploading images over 512k in the free version of the platform. It imitates how much I can try before purchasing the plan. Review collected by and hosted on G2.com.

Response from Cheryl Qian of Cacoo
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Hi Marianela,

We're pleased to hear that Cacoo has been a valuable tool for quick and effective diagramming in your workflow. We appreciate your feedback about the limitation on image uploads in the free version and will certainly consider it as we work to improve the user experience.