--- title: Cacoo Reviews meta\_title: 'Cacoo Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 235 reviews by the users' company size, role or industry to find out how Cacoo works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 235 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Design url: https://www.g2.com/categories/design --- ### Cacoo Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **variety of templates** in Cacoo, enabling quick starts and enhancing collaborative design experiences. [(9 mentions)](https://www.g2.com/products/cacoo/reviews?filters%5Bsentiment_snippet%5D=1829912&qs=pros-and-cons#reviews) Users find Cacoo to be **very user-friendly and intuitive** , making it easy to start working right away. [(7 mentions)](https://www.g2.com/products/cacoo/reviews?filters%5Bsentiment_snippet%5D=1829487&qs=pros-and-cons#reviews) Users value the **intuitive design** of Cacoo, allowing for quick collaboration and effective diagram creation. [(7 mentions)](https://www.g2.com/products/cacoo/reviews?filters%5Bsentiment_snippet%5D=1829358&qs=pros-and-cons#reviews) Users value the **ease of collaboration** in Cacoo, enhancing communication and streamlining workflows across teams. [(6 mentions)](https://www.g2.com/products/cacoo/reviews?filters%5Bsentiment_snippet%5D=1829611&qs=pros-and-cons#reviews) Users enjoy the **real-time collaboration** features of Cacoo, which enhance teamwork and streamline communication effectively. [(5 mentions)](https://www.g2.com/products/cacoo/reviews?filters%5Bsentiment_snippet%5D=1829253&qs=pros-and-cons#reviews) Users express frustration over **limited features** of Cacoo, impacting functionality and usability for complex projects. [(7 mentions)](https://www.g2.com/products/cacoo/reviews?filters%5Bsentiment_snippet%5D=1829738&qs=pros-and-cons#reviews) Users find the **missing features** in Cacoo limiting, especially regarding integrations and diagram options. [(4 mentions)](https://www.g2.com/products/cacoo/reviews?filters%5Bsentiment_snippet%5D=1829021&qs=pros-and-cons#reviews) Users find the **difficult navigation** of Cacoo cumbersome, particularly when adding items and analyzing system improvements. [(3 mentions)](https://www.g2.com/products/cacoo/reviews?filters%5Bsentiment_snippet%5D=1829599&qs=pros-and-cons#reviews) Users find the **limited templates** on Cacoo's free account restricts their creative options significantly. [(3 mentions)](https://www.g2.com/products/cacoo/reviews?filters%5Bsentiment_snippet%5D=1830424&qs=pros-and-cons#reviews) Users find Cacoo's **complexity in advanced features** limits their experience, particularly for detailed diagramming needs. [(2 mentions)](https://www.g2.com/products/cacoo/reviews?filters%5Bsentiment_snippet%5D=1829846&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Cacoo ##### 1. Templates Users love the **variety of templates** in Cacoo, enabling quick starts and enhancing collaborative design experiences. [ See 9 mentions ](https://www.g2.com/products/cacoo/reviews?filters%5Bsentiment_snippet%5D=1829912&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.5/5 "Lightweight diagramming tool with room to grow" What do you like about Cacoo? I really appreciate how easy it is to start working with Cacoo right away. The interface feels intuitive for anyone familiar with collaborative tools JH Jack H. Small-Business (50 or fewer emp.) 4.5/5 "Cacoo a friendly diagramming tool" What do you like about Cacoo? Cacoo is a versatile and user-friendly online diagramming tool that excels in real-time collaboration. What I like best is how effortlessly teams can ##### 2. Ease of Use Users find Cacoo to be **very user-friendly and intuitive** , making it easy to start working right away. [ See 7 mentions ](https://www.g2.com/products/cacoo/reviews?filters%5Bsentiment_snippet%5D=1829487&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.5/5 "Easy to use. Helped me finish my college project." What do you like about Cacoo? Easy too use. Don't have to pay for everything and doesn't have unbearable ads ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.5/5 "Lightweight diagramming tool with room to grow" What do you like about Cacoo? I really appreciate how easy it is to start working with Cacoo right away. The interface feels intuitive for anyone familiar with collaborative tools ##### 3. Intuitive Users value the **intuitive design** of Cacoo, allowing for quick collaboration and effective diagram creation. [ See 7 mentions ](https://www.g2.com/products/cacoo/reviews?filters%5Bsentiment_snippet%5D=1829358&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.5/5 "Lightweight diagramming tool with room to grow" What do you like about Cacoo? I really appreciate how easy it is to start working with Cacoo right away. The interface feels intuitive for anyone familiar with collaborative tools ![Eugenia R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eugenia R.") ER Eugenia R. Mid-Market (51-1000 emp.) 5.0/5 "Great product!" What do you like about Cacoo? That is intuitive and really easy to use ##### 4. Team Collaboration Users value the **ease of collaboration** in Cacoo, enhancing communication and streamlining workflows across teams. [ See 6 mentions ](https://www.g2.com/products/cacoo/reviews?filters%5Bsentiment_snippet%5D=1829611&qs=pros-and-cons#reviews) See Related User Reviews JH Jack H. Small-Business (50 or fewer emp.) 4.5/5 "Cacoo a friendly diagramming tool" What do you like about Cacoo? Cacoo is a versatile and user-friendly online diagramming tool that excels in real-time collaboration. What I like best is how effortlessly teams can ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Cacoo Review" What do you like about Cacoo? Online based collaborate digram tool. Mainly useful features, pre designed templates and integrations for google drive, etc.. ##### 5. Real-time Collaboration Users enjoy the **real-time collaboration** features of Cacoo, which enhance teamwork and streamline communication effectively. [ See 5 mentions ](https://www.g2.com/products/cacoo/reviews?filters%5Bsentiment_snippet%5D=1829253&qs=pros-and-cons#reviews) See Related User Reviews JH Jack H. Small-Business (50 or fewer emp.) 4.5/5 "Cacoo a friendly diagramming tool" What do you like about Cacoo? Cacoo is a versatile and user-friendly online diagramming tool that excels in real-time collaboration. What I like best is how effortlessly teams can SP Sophie P. Small-Business (50 or fewer emp.) 5.0/5 "Saved me for my psychology test" What do you like about Cacoo? It helps to get all my ideas or all the content I need to know in one place and mapped out so I can see the connections and understand everything so m ### 5 Cons or Disadvantages of Cacoo ##### 1. Limited Features Users express frustration over **limited features** of Cacoo, impacting functionality and usability for complex projects. [ See 7 mentions ](https://www.g2.com/products/cacoo/reviews?filters%5Bsentiment_snippet%5D=1829738&qs=pros-and-cons#reviews) See Related User Reviews JH Jack H. Small-Business (50 or fewer emp.) 4.5/5 "Cacoo a friendly diagramming tool" What do you dislike about Cacoo? Limited Advanced Features: While Cacoo is great for basic diagramming, it lacks some of the advanced features and customization options found in more ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great mapping product" What do you dislike about Cacoo? Limited number of canvases on free account ##### 2. Missing Features Users find the **missing features** in Cacoo limiting, especially regarding integrations and diagram options. [ See 4 mentions ](https://www.g2.com/products/cacoo/reviews?filters%5Bsentiment_snippet%5D=1829021&qs=pros-and-cons#reviews) See Related User Reviews JH Jack H. Small-Business (50 or fewer emp.) 4.5/5 "Cacoo a friendly diagramming tool" What do you dislike about Cacoo? Limited Advanced Features: While Cacoo is great for basic diagramming, it lacks some of the advanced features and customization options found in more ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Useful tool" What do you dislike about Cacoo? The limited number of diagrams for the free version isn't ideal (though I do understand why). While it's great for larger /complex site maps it can be ##### 3. Difficult Navigation Users find the **difficult navigation** of Cacoo cumbersome, particularly when adding items and analyzing system improvements. [ See 3 mentions ](https://www.g2.com/products/cacoo/reviews?filters%5Bsentiment_snippet%5D=1829599&qs=pros-and-cons#reviews) See Related User Reviews LM Lachie M. Small-Business (50 or fewer emp.) 4.0/5 "Very easy to create concept maps" What do you dislike about Cacoo? I think that it should be easier to add new items to the concept map, it is quite time consuming to do so ![Mike R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike R.") MR Mike R. Small-Business (50 or fewer emp.) 5.0/5 "Excelent, easy to use" What do you dislike about Cacoo? Since it was bought the login process got some more layers and it can be, sometimes, a bit annoying but its not a major issue. ##### 4. Limited Templates Users find the **limited templates** on Cacoo's free account restricts their creative options significantly. [ See 3 mentions ](https://www.g2.com/products/cacoo/reviews?filters%5Bsentiment_snippet%5D=1830424&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great mapping product" What do you dislike about Cacoo? Limited number of canvases on free account ![Canddy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Canddy M.") CM Canddy M. Small-Business (50 or fewer emp.) 5.0/5 "It is beginner-friendly and easy to navigate. I enjoyed using it." What do you dislike about Cacoo? The free plan is limited to only 6 sheets ##### 5. Complexity Users find Cacoo's **complexity in advanced features** limits their experience, particularly for detailed diagramming needs. [ See 2 mentions ](https://www.g2.com/products/cacoo/reviews?filters%5Bsentiment_snippet%5D=1829846&qs=pros-and-cons#reviews) See Related User Reviews JH Jack H. Small-Business (50 or fewer emp.) 4.5/5 "Cacoo a friendly diagramming tool" What do you dislike about Cacoo? Limited Advanced Features: While Cacoo is great for basic diagramming, it lacks some of the advanced features and customization options found in more ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Useful tool" What do you dislike about Cacoo? The limited number of diagrams for the free version isn't ideal (though I do understand why). While it's great for larger /complex site maps it can be ## Top-Rated Alternatives [ ![Lucid Visual Collaboration Suite](https://images.g2crowd.com/uploads/product/hd_favicon/e02e4d0701c1bc00190c146b8d01e31b/lucid-software-inc-lucid-visual-collaboration-suite.svg "Lucid Visual Collaboration Suite") Lucid Visual Collaboration Suite 4.5/5(8,825) ](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) [ ![Creately](https://images.g2crowd.com/uploads/product/hd_favicon/a5cbf0fe4b6a6b5bbd8a2214959c8ba9/creately.svg "Creately") Creately 4.4/5(1,394) ](https://www.g2.com/products/creately/reviews) [ ![Miro](https://images.g2crowd.com/uploads/product/hd_favicon/f43d71a5c7b1abb1b7d3dfc8d3668f9b/miro.svg "Miro") Miro 4.6/5(13,484) ](https://www.g2.com/products/miro/reviews) [ View All Alternatives ](https://www.g2.com/products/cacoo/competitors/alternatives) ![Gary S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gary S.") GS Gary S. Mid-Market (51-1000 emp.) 12/15/2023 "Easy to Use and Versatile" 5/5 What do you like best about Cacoo? It's very easy to stay organized It's very easy to use templates It's very easy to customize your nodes It's very easy to collaborate with others outside of your business It's very easy to build quickly even from scratch Review collected by and hosted on G2.com. What do you dislike about Cacoo? Hyperlinks within text don't always come through when copying into Cacoo Review collected by and hosted on G2.com. What problems is Cacoo solving and how is that benefiting you? Allows us to show the logic and flow of chatbot content Review collected by and hosted on G2.com. Show More Response from Cheryl Qian of Cacoo [Editedit](https://www.g2.com/survey_responses/cacoo-review-9018962/official_response/edit) Hi Gary, We're glad to hear that you find Cacoo easy to use and versatile. We appreciate your feedback about the hyperlinks, and we'll pass it along to our development team for further review. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals") UP Verified User in Pharmaceuticals Enterprise (\> 1000 emp.) 12/14/2023 "Very easy to use and is intuitive. Possible to have multiple files. Free!!" 5/5 What do you like best about Cacoo? I can make one flowchart and easily adjust it for my needs each time. I simply move boxes to the side when I don't need them. Review collected by and hosted on G2.com. What do you dislike about Cacoo? There does not seem to be an undo button. That would be a very helpful add to the flowchart maker. Review collected by and hosted on G2.com. What problems is Cacoo solving and how is that benefiting you? I need to make product specific flow charts at work. Cacoo allows me to have one main flow charet that I customize to each use. The large work area gives me place to move boxes that I dont need to the side. When my diagram is complete I snip and paste Review collected by and hosted on G2.com. Show More Response from Jelena Djukic of Cacoo [Editedit](https://www.g2.com/survey_responses/cacoo-review-9009538/official_response/edit) Dear Customer, Thank you for your review, we are always happy to hear our customers feedback. We love that you have such a great experience with Cacoo and that you find it easy to use. Also, thank you for sharing your concerns about the Undo button. We do have the Undo button in Cacoo editor in our Properties Bar. Please look at our support article attached, that will help you find it and let us know if you have any other questions. [See how Cacoo improved](https://support.nulab.com/hc/en-us/articles/8209999837209-Editor-overview) Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") TC Verified User in Computer & Network Security Small-Business (50 or fewer emp.) 12/19/2023 "Efficient and User-Friendly Diagramming Tool" 4.5/5 What do you like best about Cacoo? Cacoo stands out for its intuitive interface and wide array of templates that simplify complex diagramming tasks. The collaboration feature is a significant upside, enabling real-time editing and feedback from team members, which enhances productivity and idea generation. Its cloud-based nature ensures accessibility from anywhere, making it a versatile tool for diverse team environments. Review collected by and hosted on G2.com. What do you dislike about Cacoo? The pricing structure can be a bit steep for smaller teams or individual users. Additionally, while it offers a range of features, some niche diagram types are not as well-supported as the more common ones. Review collected by and hosted on G2.com. What problems is Cacoo solving and how is that benefiting you? At the begining of a project, we needed to identify the OOTB components of a Magento 2 Site design, so we can easily identify which ones would take longer to develop. Review collected by and hosted on G2.com. Show More Response from Cheryl Qian of Cacoo [Editedit](https://www.g2.com/survey_responses/cacoo-review-9038176/official_response/edit) Hi there, We understand your concern about the pricing structure, and we continuously review our offerings to provide the best value for our users. We also appreciate your feedback about niche diagram types, and we're constantly working to improve and expand our range of supported features. Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services") UL Verified User in Legal Services Enterprise (\> 1000 emp.) 12/14/2023 "Overal a postiive experience, but more room for automation or at least clearer opportunity for this" 3/5 What do you like best about Cacoo? The robus nature of the interface and settings - good that flowcharts, guest networks and project databases can all be managed off the one program. Review collected by and hosted on G2.com. What do you dislike about Cacoo? How there isn't an obvious ability/interface to automate timelines, i.e. enter the dates of various projects and for them to automatically spread out on a timelines. Instead, have to manually move things around. Review collected by and hosted on G2.com. What problems is Cacoo solving and how is that benefiting you? It provides a solid option to timelining that I can't get out of the Microsoft suite or any of the programs built in to my computer. Review collected by and hosted on G2.com. Show More Response from Jelena Djukic of Cacoo [Editedit](https://www.g2.com/survey_responses/cacoo-review-9009181/official_response/edit) Dear Customer, Thank you for sharing your review, we value our customers opinion very much. We love to hear you have an overall positive experience with Cacoo and that you find it useful for your project and guest network management. Thank you for sharing your feedback about automation of the timelines, our team is constantly working on improving our product, so we will review and consider your suggestion. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jelly M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jelly M.") JM Jelly M. Mid-Market (51-1000 emp.) 12/14/2023 "Convenient" 5/5 What do you like best about Cacoo? We use Cacoo for Organisational chart, it is easy to navigate, especially the arrows. Review collected by and hosted on G2.com. What do you dislike about Cacoo? I'm not sure if there's any tutorial. I hope there is Review collected by and hosted on G2.com. What problems is Cacoo solving and how is that benefiting you? As a compliance manager, we use cacoo to further provide staff members visualisation of the process via flowchart Review collected by and hosted on G2.com. Show More Response from Jelena Djukic of Cacoo [Editedit](https://www.g2.com/survey_responses/cacoo-review-9008549/official_response/edit) Dear Jelly M, Thank you for your review, we love to hear our customers feedback. We are happy to hear you have such a great experience with Cacoo, and that it helps you with your Organisational charts. Thank you for asking about the tutorials as well, we do have them. You can find them in our Help Center, link attached here. If you have any other questions, feel free to contact our Support team. [See how Cacoo improved](https://support.nulab.com/hc/en-us/categories/4408927667097-Cacoo-Support) Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 12/22/2023 "Great way to visually display workflows" 5/5 What do you like best about Cacoo? The ability to customize the objects so that I can show different shapes/colors for different actions taking place. Review collected by and hosted on G2.com. What do you dislike about Cacoo? I wish I could export my workflows into a cohesive spreadsheet that outlines each step. Review collected by and hosted on G2.com. What problems is Cacoo solving and how is that benefiting you? I work remotely, so I can't write things on a whiteboard with different shapes and colors. Cacoo allows me to do that and to share my proposed workflows in a permanent way that won't get erased by the next meeting. Review collected by and hosted on G2.com. Show More Response from Cheryl Qian of Cacoo [Editedit](https://www.g2.com/survey_responses/cacoo-review-9052230/official_response/edit) Hi there, It's great to hear that Cacoo is helping you visually represent workflows while working remotely. We appreciate your feedback about exporting workflows into a spreadsheet and will consider it for future enhancements. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 9/15/2020 "It's a fantastic tool; however, it has limitations when it comes to creating numerous diagrams" 3.5/5 What do you like best about Cacoo? It is a great tool to design software, databases and process Review collected by and hosted on G2.com. What do you dislike about Cacoo? Organizing files into folders can be complex, making it challenging to locate a specific file. Additionally, the tool has limitations in terms of the number of diagrams it supports Review collected by and hosted on G2.com. Recommendations to others considering Cacoo: use the templates those are helpful, take the time to see all them becouse there are many Review collected by and hosted on G2.com. What problems is Cacoo solving and how is that benefiting you? I'm related with software so I use cacoo to design the architecture, packages, data bases, wireframes, processes Review collected by and hosted on G2.com. Show More Response from Jelena Djukic of Cacoo [Editedit](https://www.g2.com/survey_responses/cacoo-review-4386810/official_response/edit) Dear Customer, Thank you for your review, we always love to hear our customers feedback. We love to hear you have a positive experience with Cacoo, and that you find it to be a great tool for design, as well as that you like our templates. Thank you for raising the complexity you find in organizing the files into folders as well. Please find out support article that could help you with that, and if you have any other questions, please contact our Support team. [See how Cacoo improved](https://support.nulab.com/hc/en-us/sections/4410366140441-Diagrams-Folders) 12/13/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller EM Eda M. Mobile Developer Mid-Market (51-1000 emp.) 12/13/2023 "The best tool for mind maps" 5/5 What do you like best about Cacoo? I loved the ease it provides for creating mind maps. Review collected by and hosted on G2.com. What do you dislike about Cacoo? There really isn't anything I don't like as it meets my expectations. Review collected by and hosted on G2.com. What problems is Cacoo solving and how is that benefiting you? He has easily solved the problem to communicate my ideas clearly. Review collected by and hosted on G2.com. Show More Response from Jelena Djukic of Cacoo [Editedit](https://www.g2.com/survey_responses/cacoo-review-9005310/official_response/edit) Dear Eda M, Thank you for your review, we are always happy to hear our customers feedback. We are above delighted to hear that you find Cacoo to be the best tool for mind maps and that you have such a great experience with it. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 5/15/2024 "Great tools for small businesses" 4/5 What do you like best about Cacoo? It's simple and intuitive. It helps create advanced diagrams with ease. Review collected by and hosted on G2.com. What do you dislike about Cacoo? Nothing specific. Works great and requires minimum effort. Review collected by and hosted on G2.com. What problems is Cacoo solving and how is that benefiting you? Sketching application workflow and processes for everyday software development. Review collected by and hosted on G2.com. Show More Response from Joanna Latarska of Cacoo [Editedit](https://www.g2.com/survey_responses/cacoo-review-9654574/official_response/edit) Dear Customer, Thank you for your review, we love to hear our customers feedback. We are happy to hear you have such a great experience with Cacoo and it helps you create advanced diagrams. Thank you for sharing your experience with our product as well. Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") AC Verified User in Consulting Small-Business (50 or fewer emp.) 12/13/2023 "Good tool, not very intuitive." 3.5/5 What do you like best about Cacoo? I find most of the capabilities of Cacoo useful and resourceful. Review collected by and hosted on G2.com. What do you dislike about Cacoo? As an Administrator, I can tell the whole admin side is not very intuitive. It is very hard to move from one section to the other. Managing users, and folders could be confusing, when doing so for the first time. Review collected by and hosted on G2.com. What problems is Cacoo solving and how is that benefiting you? We use it for documenting internal processes. Also for mapping out clients tasks and procedures. Review collected by and hosted on G2.com. Show More Response from Jelena Djukic of Cacoo [Editedit](https://www.g2.com/survey_responses/cacoo-review-9006070/official_response/edit) Dear Customer, Thank you for your review, we love to hear our customers opinion. We are happy to hear you have a positive experience with Cacoo and consider it useful and resourceful for documenting your internal processes. Thank your for sharing your feedback about the Admin settings as well, our team will review and consider it. We are constantly working on improving our product, and there is an update of the Admin page coming out soon. You will be notified accordingly. Current UserValidated ReviewerIncentivizedSource: Seller invite ##### Categories on G2 [Collaborative Whiteboard](https://www.g2.com/categories/collaborative-whiteboard)[Visual Collaboration Platforms](https://www.g2.com/categories/visual-collaboration-platforms)[Diagramming](https://www.g2.com/categories/diagramming) [Collaborative Whiteboard](https://www.g2.com/categories/collaborative-whiteboard)[Visual Collaboration Platforms](https://www.g2.com/categories/visual-collaboration-platforms)[Diagramming](https://www.g2.com/categories/diagramming)[Wireframing](https://www.g2.com/categories/wireframing) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What are the highest rated owned media platforms for solo creators seeking to monetise audiences quickly?](https://www.g2.com/discussions/what-are-the-highest-rated-owned-media-platforms-for-solo-creators-seeking-to-monetize-audiences-quickly)[Chatbot Development Platforms](https://www.g2.com/discussions/looking-for-the-best-chatbot-development-platforms-for-2025)[Top-rated continuous delivery platforms for large teams](https://www.g2.com/discussions/top-rated-continuous-delivery-platforms-for-large-teams) [Which Contact Center AI Observability tools detect broken chatbot intents and prevent customer-facing failures before they impact call volumes?](https://www.g2.com/discussions/what-contact-center-ai-observability-platforms-are-best-for-tracking-nlp-model-performance-and-intent-accuracy-in-real-time)[What terminal emulators provide the best SSH connectivity features for secure remote system administration?](https://www.g2.com/discussions/what-terminal-emulators-provide-the-best-ssh-connectivity-features-for-secure-remote-system-administration)[Pros and Cons Details](https://www.g2.com/products/cacoo/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)