---
title: Cacoo Reviews
meta_title: 'Cacoo Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 235 reviews by the users' company size, role or industry
  to find out how Cacoo works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 235
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: Design
  url: https://www.g2.com/categories/design
---


# Cacoo Reviews
**Vendor:** Nulab Inc.  
**Category:** [Diagramming Software](https://www.g2.com/categories/diagramming)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 235
## About Cacoo
Cacoo is a diagramming software solution designed to help users create a wide range of visual representations, including diagrams, flowcharts, and wireframes. This tool is particularly beneficial for teams and individual creators who seek to enhance their visual communication, whether they are working in a collaborative environment or independently. Cacoo&#39;s intuitive interface allows users to easily navigate its features, making it accessible to individuals with varying levels of design experience. Targeted at professionals across various industries, Cacoo serves a diverse audience, including project managers, designers, educators, and developers. The software is particularly useful for teams that require a clear and effective way to visualize processes, workflows, and concepts. With its cloud-based functionality, Cacoo enables real-time collaboration, allowing multiple users to work on diagrams simultaneously, regardless of their physical location. This feature is essential for remote teams or organizations with members spread across different geographical areas. Cacoo stands out in the diagramming category due to its extensive library of templates and shapes, which cater to a wide array of use cases. Users can choose from pre-designed templates or create custom diagrams from scratch. The ability to integrate with popular applications like Google Drive, Confluence, AWS, and Visio further enhances its usability, allowing users to streamline their workflow and access their work from multiple platforms. Key features of Cacoo include easy sharing options, such as embedding diagrams in websites, generating shareable links, and exporting diagrams in various formats. This flexibility ensures that users can present their work in a manner that suits their audience, whether for internal presentations or external communications. Additionally, Cacoo&#39;s user-friendly design allows for drag-and-drop functionality, making it simple to add and arrange elements within diagrams, which can significantly reduce the time spent on creating visual content. Overall, Cacoo provides a comprehensive solution for anyone looking to improve their visual communication through effective diagramming. Its combination of collaborative features, integration capabilities, and a rich library of resources makes it a valuable tool for both individual users and teams aiming to convey complex information clearly and efficiently.



## Cacoo Pros & Cons
**What users like:**

- Users love the **variety of templates** in Cacoo, enabling quick starts and enhancing collaborative design experiences. (9 reviews)
- Users find Cacoo to be **very user-friendly and intuitive** , making it easy to start working right away. (7 reviews)
- Users value the **intuitive design** of Cacoo, allowing for quick collaboration and effective diagram creation. (7 reviews)
- Users value the **ease of collaboration** in Cacoo, enhancing communication and streamlining workflows across teams. (6 reviews)
- Users enjoy the **real-time collaboration** features of Cacoo, which enhance teamwork and streamline communication effectively. (5 reviews)
- Users value Cacoo&#39;s **versatility** , enhancing collaboration, documentation, and accessibility for all team members. (5 reviews)
- Users value Cacoo for its **user-friendly design and real-time collaboration** , enhancing teamwork and productivity in diagramming tasks. (4 reviews)
- Users appreciate the **seamless integrations** of Cacoo, enhancing productivity and collaboration across various platforms. (4 reviews)
- Creativity (3 reviews)
- Customizability (3 reviews)

**What users dislike:**

- Users express frustration over **limited features** of Cacoo, impacting functionality and usability for complex projects. (7 reviews)
- Users find the **missing features** in Cacoo limiting, especially regarding integrations and diagram options. (4 reviews)
- Users find the **difficult navigation** of Cacoo cumbersome, particularly when adding items and analyzing system improvements. (3 reviews)
- Users find the **limited templates** on Cacoo&#39;s free account restricts their creative options significantly. (3 reviews)
- Users find Cacoo&#39;s **complexity in advanced features** limits their experience, particularly for detailed diagramming needs. (2 reviews)
- Users find the **difficult movement** of elements in Cacoo frustrating, hindering a smooth and efficient workflow. (2 reviews)
- Lack of Tutorials (2 reviews)
- Limited Free Access (2 reviews)
- Login Issues (2 reviews)
- Call Issues (1 reviews)

## Cacoo Reviews
  ### 1. Cacoo offers excellent value for your money.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Manu A. | Customer Relationship Management Lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 11, 2024

**What do you like best about Cacoo?**

I have been using this tool for my business, and I must say, its ease of use and implementation are outstanding. The interface is intuitive, allowing me to get started quickly without a steep learning curve. I frequently utilize it for various tasks, and it has consistently met my needs.

The range of features is impressive, covering everything from basic functionalities to more advanced options that enhance productivity. Integration with other tools is seamless, making it easy to incorporate into my existing workflows. Overall, I highly recommend this tool for anyone looking for a reliable solution that is both user-friendly and feature-rich.

**What do you dislike about Cacoo?**

One downside of Cacoo is that its advanced features can be overwhelming for new users,

**What problems is Cacoo solving and how is that benefiting you?**

Cacoo addresses several key problems, such as the need for effective collaboration and visualization in team projects. By providing intuitive diagramming and real-time collaboration features, it benefits users by streamlining communication, enhancing productivity, and making complex ideas easier to understand.

**Official Response from Joanna Latarska:**

> Dear Manu,

Thank you for your detailed review! We are delighted to hear that you find Cacoo interface intuitive, and that the features that we offer help you with effective team collaboration and projects visualization.

Thank you for your feedback on new users experience and features as well, our team will review and consider it.

  ### 2. Overal a postiive experience, but more room for automation or at least clearer opportunity for this

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.)

**Reviewed Date:** December 14, 2023

**What do you like best about Cacoo?**

The robus nature of the interface and settings - good that flowcharts, guest networks and project databases can all be managed off the one program.

**What do you dislike about Cacoo?**

How there isn't an obvious ability/interface to automate timelines, i.e. enter the dates of various projects and for them to automatically spread out on a timelines. Instead, have to manually move things around.

**What problems is Cacoo solving and how is that benefiting you?**

It provides a solid option to timelining that I can't get out of the Microsoft suite or any of the programs built in to my computer.

**Official Response from Jelena Djukic:**

> Dear Customer,

Thank you for sharing your review, we value our customers opinion very much. We love to hear you have an overall positive experience with Cacoo and that you find it useful for your project and guest network management.
Thank you for sharing your feedback about automation of the timelines, our team is constantly working on improving our product, so we will review and consider your suggestion.


  ### 3. useful

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about Cacoo?**

easy visual. clean design.simple templates

**What do you dislike about Cacoo?**

takes a little learning to master the technical

**What problems is Cacoo solving and how is that benefiting you?**

organizing a plenary speech.

**Official Response from Joanna Latarska:**

> Dear Customer,

Thank you for your review, we love to hear our customers feedback. We are happy to hear that you find Cacoo and our templates useful and like the design.

  ### 4. Free User

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 10, 2019

**What do you like best about Cacoo?**

It's easy to use, easily sharable/editable.

**What do you dislike about Cacoo?**

It's has limitations and as a result sometimes doesn't end up being as easy to use as it was intended to be.

**What problems is Cacoo solving and how is that benefiting you?**

Mostly making userflow diagrams for complicated websites.

  ### 5. Great Product

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 17, 2019

**What do you like best about Cacoo?**

The App it's ver useful for charts, its very intuitive

**What do you dislike about Cacoo?**

i don't like the controls for zoom in and zoom out.

**Recommendations to others considering Cacoo:**

Better controls to handle images

**What problems is Cacoo solving and how is that benefiting you?**

i think it's more fast to create a diagram

  ### 6. Useful but Basic

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2019

**What do you like best about Cacoo?**

Cacoo is easy to implement. The user interface is easy to learn.

**What do you dislike about Cacoo?**

Not enough control over the blocks. I can't change one shape top another. Not enough basic blocks.

**Recommendations to others considering Cacoo:**

A few more options with the building blocks. We use it mainly in place of Visio. Having the ability to have swim lanes and other building blocks would make it more useful. 

**What problems is Cacoo solving and how is that benefiting you?**

Graphics for workflow and organization

  ### 7. Share diagrams in anyplace

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.)

**Reviewed Date:** June 26, 2019

**What do you like best about Cacoo?**

The best is the power of share my diagrams with other people in an easy way

**What do you dislike about Cacoo?**

A low number of templates. Some options to versioning

**What problems is Cacoo solving and how is that benefiting you?**

Create diagrams of any type

  ### 8. I like Cacoo

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 13, 2019

**What do you like best about Cacoo?**

I like the fact that I can make a diagram and others can join in. 

**What do you dislike about Cacoo?**

I don't like the fact that I can't find an Android app for it.  

**What problems is Cacoo solving and how is that benefiting you?**

Can make maps and charts with ease now.

  ### 9. Online diagram software to create and securely share flowcharts, wireframes, UML models, network dia

**Rating:** 2.5/5.0 stars

**Reviewed by:** Pedro G. | Diseñador de páginas web, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2017

**What do you like best about Cacoo?**

I like the ease of use. I also really like that it is online.

**What do you dislike about Cacoo?**

I do not find anything bad in cocoa. there is nothing that displeases me

**What problems is Cacoo solving and how is that benefiting you?**

In Cacoo finish creating my database diagrams

  ### 10. Nice option for simple collaborative sketching

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 17, 2017

**What do you like best about Cacoo?**

I had the option to collaborate with coworkers at a distance, much like using a whiteboard, but harder. 

**What do you dislike about Cacoo?**

The UI is not intuitive:  it's hard to tell how to get to the diagram, esp. when it's open and what it will save.  The options for diagramming tools and for export are very minimal (which for me, is not so good). 

**Recommendations to others considering Cacoo:**

For us, it has been simpler to stay with using a more advanced wireframing & daigramming tool, and sharing the display over Google Hangouts. This means only one person can draw, which is a disadvantage, but it means that our work remains in a useful format, and can be as detailed as we need. 

**What problems is Cacoo solving and how is that benefiting you?**

Good option for a software team meeting remotely, who needs to share a common vision. 


## Cacoo Discussions
  - [Do you plan to integrate elements associated with ML or AI?](https://www.g2.com/discussions/24332-do-you-plan-to-integrate-elements-associated-with-ml-or-ai) - 1 comment, 1 upvote
  - [Where can I see gallery or videos with examples ?](https://www.g2.com/discussions/13550-where-can-i-see-gallery-or-videos-with-examples) - 2 comments, 1 upvote
  - [What is Cacoo used for?](https://www.g2.com/discussions/what-is-cacoo-used-for) - 1 comment
  - [How do I make an online flow chart?](https://www.g2.com/discussions/how-do-i-make-an-online-flow-chart) - 1 comment
  - [How can I make an online architecture diagram?](https://www.g2.com/discussions/how-can-i-make-an-online-architecture-diagram) - 1 comment

- [View Cacoo pricing details and edition comparison](https://www.g2.com/products/cacoo/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-13+14%3A32%3A51+-0500&secure%5Bsession_id%5D=d3329fcf-13d2-404c-b84f-4bdf01e3fa73&secure%5Btoken%5D=77908d3c9a16a289a11f8e0d41cbf4b8ca653783f05c62b118f448f56305aeb3&format=llm_user)
## Cacoo Integrations
  - [Adobe Creative Cloud](https://www.g2.com/products/adobe-creative-cloud/reviews)
  - [Backlog](https://www.g2.com/products/backlog/reviews)
  - [Confluence](https://www.g2.com/products/confluence/reviews)
  - [Dropbox](https://www.g2.com/products/dropbox/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Visio](https://www.g2.com/products/visio/reviews)

## Cacoo Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Additional Functionality**
- AI Copilot
- Chat/Messaging
- Commenting/Notes
- Mind Maps
- Collaboration Tools
- Network Diagram
- Graphical Workflow Editor
- API
- SSL Security
- Workflow Management
- Templates
- Real-Time Data
- Design Management
- Task Management
- Organizational Charting
- Data Import/Export
- Version Control
- Flowchart
- Auto Update
- Single Sign On
- Project Planning
- Customizable Reports
- Image Library
- Real-Time Updates
- Multi-Language
- Document Embedding
- Document Storage
- Freehand Sketch
- Access Controls/Permissions
- Brainstorming
- File Sharing
- Wiki
- Drag & Drop
- Graphical Data Presentation
- Communication Management
- File Management
- Third-Party Integrations
- Strategic Planning
- Data Visualization
- Generative AI
- Whiteboard
- Gantt/Timeline View
- Bottleneck Identification
- Process Builder
- Team Management
- Process Modeling & Designing
- Status Tracking
- Design Templates
- Diagramming
- Customizable Templates
- Project Management
- Video Conferencing
- Analytics
- Audit Trail
- Screen Sharing
- Change Management
- Document Management
- Visual Workflow Management

**Communication**
- Status Updates
- Instant Messaging
- Activity Feed
- Notifications
- Comments and Voting
- Discussions
- User Directory
- Online Status of Coworkers

**Design Tools**
- Drawing
- Marker Colors
- Mind Mapping
- Templates
- Drag-and-Drop
- Project Templates
- Customizable Templates

**Collaboration**
- Integrated Communications
- Native Communications
- Board Overview
- Screen Sharing

**Platform Basics**
- Importing Abilities
- Content Design Tools
- Framework Libraries
- Outlining Tools
- Mockup Creations
- Presentation Tools
- Collaboration Tools
- Offline Access
- Wireframe Creation

**Content Management**
- File Sharing
- Document Collaboration
- Version Control
- Tagging
- Knowledge Base
- Surveys

**Communication Tools**
- Voting
- Commenting

**Platform Additional Functionality**
- Collaboration Software Integration
- Feedback Communication
- Exporting Capabilities
- Third-Party Integrations

**Additional Functionality**
- Whiteboard
- Generative AI
- Mobile Interface
- Desktop Interface
- AI Copilot
- Document Storage
- Design Management
- Multiple User Accounts
- Feedback Management
- Widgets
- Multiple Projects
- UI Prototyping
- Mind Maps
- Chat/Messaging
- Design Templates
- Annotations
- Access Controls/Permissions
- Preview Functionality
- Data Linking
- Drag & Drop Editor
- Version Control
- Brainstorming
- Screen Capture
- Data Import/Export
- Real-Time Updates
- Interactive Elements
- Commenting/Notes

**Productivity Tools**
- Task Management
- Calendar
- Search
- Mobile
- Multi-Language Support
- Calendar Management
- Document Management
- Project Management
- Content Management
- Workflow Management
- Email Management
- Contact Management
- File Management
- Meeting Management

**Integrations**
- CMS Integrations
- Sharing
- Third-Party Integrations

**Hardware**
- Required Hardware
- Bring Your Own Device

**Administration**
- Moderation
- User, Role, and Access Management
- Performance and Reliability

**Software Offering**
- In-Browser
- Desktop App
- Mobile App

** Security**
- Permissions
- Single Sign-On (SSO)

**Additional Functionality**
- API
- @mentions
- Commenting/Notes
- Reminders
- Customizable Branding
- Collaboration Tools
- Surveys & Feedback
- Progress Tracking
- Single Sign On
- Discussions/Forums
- Activity Dashboard
- AI Copilot
- Data Import/Export
- Third-Party Integrations
- Reporting & Statistics
- Audio Calls
- Search/Filter
- Calendar Sync
- Drag & Drop
- Generative AI

**Agentic AI - Collaborative Whiteboard**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning

**Agentic AI - Visual Collaboration Platforms**
- Autonomous Task Execution
- Natural Language Interaction

**Additional Functionality**
- Tagging
- Visual Workflow Management
- Task Planning
- Activity Dashboard
- Task Management
- Idea Management
- Chat/Messaging
- Real-Time Notifications
- Document Management
- Project Workflow
- Template Management
- Single Sign On
- Whiteboard
- Categorization/Grouping
- Projections
- Meeting Management
- Mind Maps
- Video Conferencing
- Project Management
- Diagramming
- Collaboration Tools
- Sketching and Annotation Tools
- Brainstorming
- Workflow Management
- Screen Recording
- Project Planning
- Ideation
- Digital Canvas
- Real-Time Updates
- API
- Commenting/Notes
- Generative AI
- Task Scheduling
- Planning Tools
- Multi-Department/Project
- Access Controls/Permissions
- Data Import/Export
- Version Control
- Presentation Tools
- Document Storage
- AI Copilot
- File Transfer
- Presentation Streaming
- Task Progress Tracking
- Reporting/Analytics
- Image Library
- Content Management

**Additional Functionality**
- API
- @mentions
- Commenting/Notes
- Reminders
- Customizable Branding
- Collaboration Tools
- Surveys & Feedback
- Progress Tracking
- Single Sign On
- Discussions/Forums
- Activity Dashboard
- AI Copilot
- Data Import/Export
- Third-Party Integrations
- Reporting & Statistics
- Audio Calls
- Search/Filter
- Calendar Sync
- Drag & Drop
- Generative AI

## Top Cacoo Alternatives
  - [Lucid Visual Collaboration Suite](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) - 4.5/5.0 (8,725 reviews)
  - [Creately](https://www.g2.com/products/creately/reviews) - 4.4/5.0 (1,381 reviews)
  - [Miro](https://www.g2.com/products/miro/reviews) - 4.6/5.0 (13,356 reviews)

