Very user friendly. Easy to edit and modify will very little maintenance. Review collected by and hosted on G2.com.
The reporting is clunky and requires support Review collected by and hosted on G2.com.
For the most part users have control of their own account. Review collected by and hosted on G2.com.
The new update, not being able to rest passwords on Admin side. Review collected by and hosted on G2.com.
C3 was an incredible addition to our company over the past 4/5 years. The most incredible thing is that the platform customizes to your needs. This has made our reception and shipping much easier for everyone. Review collected by and hosted on G2.com.
Some things can be very difficult to find alone. However, the technician is there to help us and makes the task much easier. Review collected by and hosted on G2.com.
A big thank you for your feedback! We are delighted to learn that our service at C3 Reservations has been incredibly useful and personalized for you over the past few years. We are particularly pleased to know that our platform adapts to your specific needs, thus facilitating the reception and shipping processes for everyone. If you encounter difficulties navigating certain aspects of our platform, our team is here to assist and guide you, so you can make the most of it without hassle.
Anytime we open a new warehouse anywhere in the world it is very easy to create the environment in C3 and to show the people how to use it,
no matter what country or language.
The supportteam is very quick and always very helpfull. I always had positive experiences with the team. Review collected by and hosted on G2.com.
It would be nice to have the possibility to create your own roles for users. Review collected by and hosted on G2.com.
Hi Edgar,
Thank you for sharing your thoughts on C3 Reservations! We're glad to hear that setting up new warehouses worldwide has been easy with our platform. We appreciate your kind words about our support team—they're always here to help.
We'll consider your suggestion about creating custom user roles.
Thanks again for your feedback and for choosing C3 Reservations. Feel free to reach out if you need anything!
Having them on site for implementation was a massive help as we were able to meet and make changes easily. During the first few weeks after go-live, whenever we had issues, they were on top of them and responded in a timely manner. Review collected by and hosted on G2.com.
Haven't experienced really any downsides, but we do miss having a full week's view that we used to have in our old system. But that is a minor change that didn't cause any day-to-day issues. Review collected by and hosted on G2.com.
Thank you, we're very grateful that our solution suits you and that you've had a positive experience throughout your journey with C3.
Thank you for your suggestion regarding the weekly schedule view, we'll pass it on to our product development department.
Very effective scheduling tool.
Ability to integrate load scheduling using APIs.
Highly configurable.
The C3 deployment team and support team are incredible. It is truly a pleasure to work with them. Review collected by and hosted on G2.com.
Some limits on how the schedule can be set up and viewed.
Lack of integration on standing appointments.
Can't clone existing locations when setting up new ones. (adds a bit of time in set up). Review collected by and hosted on G2.com.
Hi,
We're so glad to hear you're finding C3 Reservations helpful for scheduling and integrating load scheduling with APIs. Your appreciation for our platform's configurability and effectiveness is invaluable to us.
We've noted your concerns about scheduling limitations and integration options. Your feedback is essential as we work to improve our product.
It's great to know C3 Reservations is helping you gain control and simplify scheduling inbound loads. Thanks for sharing your thoughts with us! Feel free to reach out if you have any more feedback or questions.
Even if the platform itself is really good and easy to understand, what I like the most was how much the IT team knows how to get what you want. If there is a problem or you want something with the platform, the team will help you and the answer come really fast. they also knows a lot of their platform. Review collected by and hosted on G2.com.
The downside using C3 would be that you may consider your others platforms to be in the past and not be able to be as reliable as C3. Review collected by and hosted on G2.com.
Thank you for sharing your positive experience with C3 Reservations! We appreciate your feedback and are committed to providing excellent support. If you have any further suggestions or needs, feel free to reach out. We’re glad that C3 Reservations is streamlining communication for you.
The C3 portal is great for multiple reasons, but mostly due to the fact is is so user friendly. And if this is something needed from C3 they bend over backwards to facilitate. Review collected by and hosted on G2.com.
The downside to the C3 portal is the portal should tract and send email automatic for late loads. Review collected by and hosted on G2.com.
Hi Peter, It’s wonderful to hear that you find our tool user-friendly and that you’re pleased with our service. We’ll definitely take your comment about the downside of the tool into consideration.
Significant reduction in Phone calls and stress that this causes as well as flexible platform that is tailored to the business requirements.
The implementation was very easy with a skilled team that was able to quickly establish requirements and turn this into a working solution in the agreed timeframe. Review collected by and hosted on G2.com.
The reporting suite provided is clunky and somewhat cumbersome Review collected by and hosted on G2.com.
Thank you for this nice review!. We are glad to hear we facilitate and help with your operations. We'll take your feedback on the reports into consideration.