# C3 Reservations Reviews **Vendor:** C3 Solutions **Category:** [Yard Management Software](https://www.g2.com/categories/yard-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 19 ## About C3 Reservations C3 Reservations® is an enterprise, saas dock scheduling platform built for busy warehouses and high-volume distribution centers. It replaces spreadsheets, calls, and endless follow-ups with an organized, automated workflow that mirrors how each facility actually operates, down to its own rules and constraints. With C3 Reservations, teams can set up site-specific dock rules in minutes, turn inbound/outbound plans into executable appointments, and manage disruptions through task-driven reviews and automated email triggers that keep everyone aligned. Key capabilities -Carrier/Supplier self-serve portal -Capacity planning + rule-based appointment durations -Automated alerts and notifications -Dashboards and reporting -Audit trail and compliance support -API-based integrations Expected impact / ROI: -Up to 90% fewer calls, emails, and faxes -Up to 90% reduction in detention fees -Around 50% less time spent scheduling -About 30% improvement in dock productivity ## C3 Reservations Reviews ### 1. C3 Reservations: Powerful, Flexible, and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about C3 Reservations?** The onboarding experience was outstanding — the team made implementation smooth and efficient. The software itself is highly customizable, allowing it to adapt to a wide range of business requirements with ease. It’s intuitive and user-friendly, which minimizes training time and increases adoption across teams. Support is rarely needed, but when it is, the response is consistently fast, knowledgeable, and solution-oriented. **What do you dislike about C3 Reservations?** Honestly, the only downside is that more companies aren’t using it. It’s a powerful, reliable platform that deserves wider adoption across the industry. **What problems is C3 Reservations solving and how is that benefiting you?** C3 Reservations has completely eliminated the need for manual scheduling systems, streamlining our dock and appointment management process. It’s put valuable time back into our supervisors’ days by automating tasks that previously required constant attention. The platform also provides company-wide visibility of schedules, enabling multiple departments to make faster, more informed decisions. Additionally, it has enhanced communication and visibility for our vendors, improving coordination and overall efficiency across our supply chain. ### 2. An Indispensable Solution for Managing the Capacity of Our Warehouses **Rating:** 4.5/5.0 stars **Reviewed by:** Elisabeth M. **Reviewed Date:** October 10, 2025 **What do you like best about C3 Reservations?** I love how C3 Reservations allows us to manage our daily capacity and provides data on carriers. This helps our warehouse teams avoid being overwhelmed. I appreciate the dashboards and the real-time visibility it provides. Being able to have variable appointment durations depending on the number of pallets and products is also very useful. **What do you dislike about C3 Reservations?** I don't like having to pay for additional developments to improve C3 Reservations. **What problems is C3 Reservations solving and how is that benefiting you?** I use the product to efficiently manage daily capacity and ensure smooth operations in the warehouse, especially to avoid being overloaded. ### 3. My experience and specific issue was dealt with quickly and efficiently. **Rating:** 5.0/5.0 stars **Reviewed by:** MARIA C. | Customer Service Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2025 **What do you like best about C3 Reservations?** By using the C3 reservation portal, it is helpful in advising the stores of their upcoming delivery appointments. **What do you dislike about C3 Reservations?** When we are unable to upload the BOL for any given store appointment(s) it causes a chain reaction for the specific site(s) due to the fact that they would not be able to receive the product contained on that specific trailer/load. **What problems is C3 Reservations solving and how is that benefiting you?** System was logging out users after 5 minutes without being able to refresh the screen to re-open it. ### 4. Customizable and stable **Rating:** 5.0/5.0 stars **Reviewed by:** Sebastian G. | Analista de monitoreo de pedidos, Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2025 **What do you like best about C3 Reservations?** It is a highly customizable tool, we have been able to adapt it to each of our distribution centers even though they have significant particularities in handling goods, we love its stability, the required support is minimal. **What do you dislike about C3 Reservations?** The way reports are created for clients could be improved a bit. **What problems is C3 Reservations solving and how is that benefiting you?** Scheduling appointments with your purchase order details and quantities takes a lot of time. With C3, we delegate this task to the suppliers, and this self-management frees up staff in the distribution centers. ### 5. C3 Reservations review **Rating:** 5.0/5.0 stars **Reviewed by:** Paresh M. | Senior Product Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** July 09, 2025 **What do you like best about C3 Reservations?** C3 Reservations integrates with our ERP system very easily. There is a good array of API functionalities **What do you dislike about C3 Reservations?** There is nothing I dislike but some things that I would like to improve on in terms of logging and viewing logs **What problems is C3 Reservations solving and how is that benefiting you?** C3 is solving our inbound scheduling problem and allows us to automate the process to improve effiencies ### 6. Good Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2025 **What do you like best about C3 Reservations?** As a new manager of the Supply Chain Customer Service team at Home Depot, I often submitted tickets to ask questions. The C3 Customer Service and technical team consistently responded in a timely manner and provided me with a great deal of guidance. Thank you **What do you dislike about C3 Reservations?** the connection with SAP is broken that PO is often can't be entered by associates, vendors and carriers. I hope this can be fixed in the short term. **What problems is C3 Reservations solving and how is that benefiting you?** C3 Reservations is used by the company to book delivery appointments with 182 stores. It provides stores with visibility into their incoming shipments, allowing them to better plan labor, manage space, and ensure smoother receiving operations. By creating a structured and transparent scheduling process, C3 helps reduce unexpected deliveries, minimize congestion, and support overall operational efficiency. ### 7. The C3 app is a super nice application for appointments (easy to use) **Rating:** 4.5/5.0 stars **Reviewed by:** Bolduc A. | Spécialiste logistique, Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2025 **What do you like best about C3 Reservations?** I propose to C3 to review their approach with their clients regarding verbal communication. I find it is nice to open Jiras on Jiras, but it is easier to solve problems verbally than to constantly write to each other without understanding each other at times. **What do you dislike about C3 Reservations?** The inconvenience of using the C3 application is the requests we make and that you change the status to SUGGESTION LIST and it hasn't moved for years. **What problems is C3 Reservations solving and how is that benefiting you?** Do not exceed the maximum number of pallets to be received in a workday as much as possible. ### 8. C3 usage **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2025 **What do you like best about C3 Reservations?** The reporting features are by far the best benefit of this program. I can track service failures, successes and create a budget for the future based on almost instantaneous results. The flexibility to configure the reports allows us to quickly provide detailed information easily to our internal team and our customers. Love it. **What do you dislike about C3 Reservations?** Some of the schedule visibility is challenging because the color stripes are not definitive with high volume of loads scheduled. **What problems is C3 Reservations solving and how is that benefiting you?** Reporting and documentation ### 9. Low Cost Digital Transformation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2025 **What do you like best about C3 Reservations?** We were able to implement at a low cost but still have all the functionality for carriers and suppliers to send bookings electronically **What do you dislike about C3 Reservations?** In order to do this for a very low cost, we have prepared the user documentation internally. **What problems is C3 Reservations solving and how is that benefiting you?** Before C3, we had trucking companies phoning in all the details of their upcoming inbounds, we emailed spreadsheets back and forth for upcoming outbounds. All of these details are now captured digitally in C3. We can run reports and historical data of what has moved and can make decisions based on these. Prior to C3 we didn't have any data or reports of times taken to load or unload trucks. ### 10. A Company That Loves to Innovate **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2025 **What do you like best about C3 Reservations?** C3 is always open to exploring improvement. **What do you dislike about C3 Reservations?** C3 Res/Yard Reporting Structure and Platform. **What problems is C3 Reservations solving and how is that benefiting you?** Combination of both and dock scheduling system and a yard system ### 11. Director of Transportation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about C3 Reservations?** Very user friendly. Easy to edit and modify will very little maintenance. **What do you dislike about C3 Reservations?** The reporting is clunky and requires support **What problems is C3 Reservations solving and how is that benefiting you?** Visibility to inbound and outbound freight dock scheduling labor management carrier management ### 12. Simple and self-explanatory to utilize **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2025 **What do you like best about C3 Reservations?** For the most part users have control of their own account. **What do you dislike about C3 Reservations?** The new update, not being able to rest passwords on Admin side. **What problems is C3 Reservations solving and how is that benefiting you?** Carriers scheduling their own appointments, with supplier role user being able to have visibility of all appointments booked. ### 13. Incredible personalized service **Rating:** 5.0/5.0 stars **Reviewed by:** Steve L. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2024 **What do you like best about C3 Reservations?** C3 was an incredible addition to our company over the past 4/5 years. The most incredible thing is that the platform customizes to your needs. This has made our reception and shipping much easier for everyone. **What do you dislike about C3 Reservations?** Some things can be very difficult to find alone. However, the technician is there to help us and makes the task much easier. **What problems is C3 Reservations solving and how is that benefiting you?** Make the reservations clear both on the reception and shipping sides, which greatly reduces the number of emails. On the reception side, we used to work on a first-come, first-served basis, which caused huge bottlenecks at certain times during the week. Moreover, we felt the pressure from drivers eager to leave, being stuck in a huge traffic jam. Now everything is clear, the driver receives an instruction from their dispatch, and if their arrival is not on time, we have a program that shows them the truth about their appointment time. It also allows us to see the time a truck has spent. **Official Response from Nataly Silva:** > A big thank you for your feedback! We are delighted to learn that our service at C3 Reservations has been incredibly useful and personalized for you over the past few years. We are particularly pleased to know that our platform adapts to your specific needs, thus facilitating the reception and shipping processes for everyone. If you encounter difficulties navigating certain aspects of our platform, our team is here to assist and guide you, so you can make the most of it without hassle. ### 14. C3 Across the world **Rating:** 5.0/5.0 stars **Reviewed by:** Edgar V. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2024 **What do you like best about C3 Reservations?** Anytime we open a new warehouse anywhere in the world it is very easy to create the environment in C3 and to show the people how to use it, no matter what country or language. The supportteam is very quick and always very helpfull. I always had positive experiences with the team. **What do you dislike about C3 Reservations?** It would be nice to have the possibility to create your own roles for users. **What problems is C3 Reservations solving and how is that benefiting you?** We have a great overview of what we have on the yard. **Official Response from Nataly Silva:** > Hi Edgar, Thank you for sharing your thoughts on C3 Reservations! We're glad to hear that setting up new warehouses worldwide has been easy with our platform. We appreciate your kind words about our support team—they're always here to help. We'll consider your suggestion about creating custom user roles. Thanks again for your feedback and for choosing C3 Reservations. Feel free to reach out if you need anything! ### 15. C3 Implementation Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** January 19, 2024 **What do you like best about C3 Reservations?** Having them on site for implementation was a massive help as we were able to meet and make changes easily. During the first few weeks after go-live, whenever we had issues, they were on top of them and responded in a timely manner. **What do you dislike about C3 Reservations?** Haven't experienced really any downsides, but we do miss having a full week's view that we used to have in our old system. But that is a minor change that didn't cause any day-to-day issues. **What problems is C3 Reservations solving and how is that benefiting you?** It is allowing us to schedule our inbound and outbound appointments for our common carriers and CPUs. Provides a visual as to the schedule for the day so our facilities can prep and stage material. Also gives us real time data as to when trucks are coming in to have conversations with them if they are arriving early or late to their appointments. **Official Response from Nataly Silva:** > Thank you, we're very grateful that our solution suits you and that you've had a positive experience throughout your journey with C3. Thank you for your suggestion regarding the weekly schedule view, we'll pass it on to our product development department. ### 16. Good product, great service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** May 17, 2024 **What do you like best about C3 Reservations?** Very effective scheduling tool. Ability to integrate load scheduling using APIs. Highly configurable. The C3 deployment team and support team are incredible. It is truly a pleasure to work with them. **What do you dislike about C3 Reservations?** Some limits on how the schedule can be set up and viewed. Lack of integration on standing appointments. Can't clone existing locations when setting up new ones. (adds a bit of time in set up). **What problems is C3 Reservations solving and how is that benefiting you?** Provides control, visibility, and simplification for scheduling inbound loads. Allows us to centrally prioritize inbound to ensure we have the right product on hand and meet our inventory objectives. Dramatically reduces the confusion and failures that arise when using email and phone calls to schedule loads. **Official Response from Nataly Silva:** > Hi, We're so glad to hear you're finding C3 Reservations helpful for scheduling and integrating load scheduling with APIs. Your appreciation for our platform's configurability and effectiveness is invaluable to us. We've noted your concerns about scheduling limitations and integration options. Your feedback is essential as we work to improve our product. It's great to know C3 Reservations is helping you gain control and simplify scheduling inbound loads. Thanks for sharing your thoughts with us! Feel free to reach out if you have any more feedback or questions. ### 17. C3 is a powerful platform! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2024 **What do you like best about C3 Reservations?** Even if the platform itself is really good and easy to understand, what I like the most was how much the IT team knows how to get what you want. If there is a problem or you want something with the platform, the team will help you and the answer come really fast. they also knows a lot of their platform. **What do you dislike about C3 Reservations?** The downside using C3 would be that you may consider your others platforms to be in the past and not be able to be as reliable as C3. **What problems is C3 Reservations solving and how is that benefiting you?** It helps us to decrease the number of Emails **Official Response from Nataly Silva:** > Thank you for sharing your positive experience with C3 Reservations! We appreciate your feedback and are committed to providing excellent support. If you have any further suggestions or needs, feel free to reach out. We’re glad that C3 Reservations is streamlining communication for you. ### 18. Ease of use, and great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Peter A. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2024 **What do you like best about C3 Reservations?** The C3 portal is great for multiple reasons, but mostly due to the fact is is so user friendly. And if this is something needed from C3 they bend over backwards to facilitate. **What do you dislike about C3 Reservations?** The downside to the C3 portal is the portal should tract and send email automatic for late loads. **What problems is C3 Reservations solving and how is that benefiting you?** It frees up our scheduling team and provides an opportunity for additional duties to be added to the work day, and makes us more available to focus on the day to day. **Official Response from Nataly Silva:** > Hi Peter, It’s wonderful to hear that you find our tool user-friendly and that you’re pleased with our service. We’ll definitely take your comment about the downside of the tool into consideration. ### 19. Excellent Product that is flexible to fit with different business needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2023 **What do you like best about C3 Reservations?** Significant reduction in Phone calls and stress that this causes as well as flexible platform that is tailored to the business requirements. The implementation was very easy with a skilled team that was able to quickly establish requirements and turn this into a working solution in the agreed timeframe. **What do you dislike about C3 Reservations?** The reporting suite provided is clunky and somewhat cumbersome **What problems is C3 Reservations solving and how is that benefiting you?** Reducing phone calls and emails requesting, amending and cancelling bookings. This provides the opportunity for these skilled people to be better utilised in other functional roles. THe C3 System is able to easily perform the scheduling functions with Carriers requesting bookings. On arrival, there is a comprehensive list of Stage Gates to track the progress of vehicles loading / unloading on site. This data is then very useful to analyse opportunities for improvement on our sites **Official Response from Nataly Silva:** > Thank you for this nice review!. We are glad to hear we facilitate and help with your operations. We'll take your feedback on the reports into consideration. - [View C3 Reservations pricing details and edition comparison](https://www.g2.com/products/c3-reservations/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-11+03%3A55%3A58+-0500&secure%5Bsession_id%5D=9c4024a5-2815-4f76-a99e-6e9cd402e112&secure%5Btoken%5D=2af800f7a12a6f31f13132a3a566089cde4ff39792d1ce437f9b60cb15a84b39&format=llm_user) ## C3 Reservations Features **Yard Operations** - Virtual Yard - Yard Management - Inbound Asset Tracking - Yard Management - Outbound Asset Tracking - Yard Management - Transportation Coordination - Yard Management **Dock Operations** - Dock Capacity - Dock Appointment Scheduling **Infrastructure** - Third-Party Integration - Yard Management **Visibility** - Carrier and Partner Service - Performance Insights - Notifications and Appointment Management **Business Operations ** - Business Intelligence - Yard Management - Industry Configuration - Yard Management ## Top C3 Reservations Alternatives - [project44](https://www.g2.com/products/project44/reviews) - 4.7/5.0 (677 reviews) - [Opendock](https://www.g2.com/products/opendock/reviews) - 4.5/5.0 (73 reviews) - [Conduit](https://www.g2.com/products/conduit-software-conduit/reviews) - 4.7/5.0 (69 reviews)