--- title: C2CRM Reviews meta\_title: 'C2CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 74 reviews by the users' company size, role or industry to find out how C2CRM works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 74 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

### C2CRM Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the **customizability** of C2CRM, which allows seamless adaptation to diverse business processes. [(5 mentions)](https://www.g2.com/products/c2crm/reviews?filters%5Bsentiment_snippet%5D=2209047&qs=pros-and-cons#reviews)

Users find C2CRM's **ease of use** exceptional, simplifying data management and enhancing overall operational efficiency. [(5 mentions)](https://www.g2.com/products/c2crm/reviews?filters%5Bsentiment_snippet%5D=1827521&qs=pros-and-cons#reviews)

Users commend the **easy customization** of C2CRM, tailoring the system effectively to align with their business needs. [(5 mentions)](https://www.g2.com/products/c2crm/reviews?filters%5Bsentiment_snippet%5D=2209130&qs=pros-and-cons#reviews)

Users value the **responsive customer support** of C2CRM, enhancing their experience with tailored, effective assistance. [(4 mentions)](https://www.g2.com/products/c2crm/reviews?filters%5Bsentiment_snippet%5D=1827979&qs=pros-and-cons#reviews)

Users value the **customization options** in C2CRM, enabling tailored solutions that enhance business processes and productivity. [(4 mentions)](https://www.g2.com/products/c2crm/reviews?filters%5Bsentiment_snippet%5D=2209057&qs=pros-and-cons#reviews)

Users find the **learning curve steep** for C2CRM, making it difficult for beginners to use effectively. [(3 mentions)](https://www.g2.com/products/c2crm/reviews?filters%5Bsentiment_snippet%5D=1827863&qs=pros-and-cons#reviews)

Users feel that C2CRM has **feature issues** due to an outdated interface and limited customization options. [(2 mentions)](https://www.g2.com/products/c2crm/reviews?filters%5Bsentiment_snippet%5D=2297896&qs=pros-and-cons#reviews)

Users find C2CRM **not intuitive** , with a challenging interface that complicates usage, especially for beginners. [(2 mentions)](https://www.g2.com/products/c2crm/reviews?filters%5Bsentiment_snippet%5D=2208839&qs=pros-and-cons#reviews)

Users find C2CRM to be **not user-friendly** , requiring manual work and presenting challenges for beginners. [(2 mentions)](https://www.g2.com/products/c2crm/reviews?filters%5Bsentiment_snippet%5D=2208858&qs=pros-and-cons#reviews)

Users find the **customer support lacking** , noting it could be significantly improved for better assistance. [(2 mentions)](https://www.g2.com/products/c2crm/reviews?filters%5Bsentiment_snippet%5D=1827955&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of C2CRM

##### 1. Customizability

Users value the **customizability** of C2CRM, which allows seamless adaptation to diverse business processes.
[
See 5 mentions
](https://www.g2.com/products/c2crm/reviews?filters%5Bsentiment_snippet%5D=2209047&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Saniya S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saniya S.")
SS

Saniya S.

Mid-Market (51-1000 emp.)

5.0/5

"Highly Customizable CRM That Adapts to Your Business Needs"

What do you like about C2CRM?

C2CRM supports creation of custom objects, fields, workflows, rules, and views so you can adapt the system to your business processes.

PM

Paul M.

Small-Business (50 or fewer emp.)

4.5/5

"We have been with C2CRM since 2018 and they have been fantastic!"

What do you like about C2CRM?

The customizable aspect that C2CRM has delivered for our industry and the developers continue working to create new functionality and technology integ

##### 2. Ease of Use

Users find C2CRM's **ease of use** exceptional, simplifying data management and enhancing overall operational efficiency.
[
See 5 mentions
](https://www.g2.com/products/c2crm/reviews?filters%5Bsentiment_snippet%5D=1827521&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Juman D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juman D.")
JD

Juman D.

Small-Business (50 or fewer emp.)

4.0/5

"Organized CRM with Intuitive Interface"

What do you like about C2CRM?

I like C2CRM's easy-to-use interface and how it keeps everything organized in one place. The lead tracking and follow-up reminders are especially help

 ![Saniya S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saniya S.")
SS

Saniya S.

Mid-Market (51-1000 emp.)

5.0/5

"Highly Customizable CRM That Adapts to Your Business Needs"

What do you like about C2CRM?

C2CRM supports creation of custom objects, fields, workflows, rules, and views so you can adapt the system to your business processes.

##### 3. Easy Customization

Users commend the **easy customization** of C2CRM, tailoring the system effectively to align with their business needs.
[
See 5 mentions
](https://www.g2.com/products/c2crm/reviews?filters%5Bsentiment_snippet%5D=2209130&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Saniya S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saniya S.")
SS

Saniya S.

Mid-Market (51-1000 emp.)

5.0/5

"Highly Customizable CRM That Adapts to Your Business Needs"

What do you like about C2CRM?

C2CRM supports creation of custom objects, fields, workflows, rules, and views so you can adapt the system to your business processes.

PM

Paul M.

Small-Business (50 or fewer emp.)

4.5/5

"We have been with C2CRM since 2018 and they have been fantastic!"

What do you like about C2CRM?

The customizable aspect that C2CRM has delivered for our industry and the developers continue working to create new functionality and technology integ

##### 4. Customer Support

Users value the **responsive customer support** of C2CRM, enhancing their experience with tailored, effective assistance.
[
See 4 mentions
](https://www.g2.com/products/c2crm/reviews?filters%5Bsentiment_snippet%5D=1827979&qs=pros-and-cons#reviews)

See Related User Reviews

AD

Aaron D.

Small-Business (50 or fewer emp.)

5.0/5

"Best Service"

What do you like about C2CRM?

I am frequently C2CRM for Customer Relationship A great tool to manage multiple roles in Customer Relationship, Ease of Integration and Ease of Imp

PN

Paulette N.

Mid-Market (51-1000 emp.)

5.0/5

"The BEST Customer service"

What do you like about C2CRM?

They assign you a project manager who is very responsive, even after the original orientation.

##### 5. Customization

Users value the **customization options** in C2CRM, enabling tailored solutions that enhance business processes and productivity.
[
See 4 mentions
](https://www.g2.com/products/c2crm/reviews?filters%5Bsentiment_snippet%5D=2209057&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Saniya S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saniya S.")
SS

Saniya S.

Mid-Market (51-1000 emp.)

5.0/5

"Highly Customizable CRM That Adapts to Your Business Needs"

What do you like about C2CRM?

C2CRM supports creation of custom objects, fields, workflows, rules, and views so you can adapt the system to your business processes.

PM

Paul M.

Small-Business (50 or fewer emp.)

4.5/5

"We have been with C2CRM since 2018 and they have been fantastic!"

What do you like about C2CRM?

The customizable aspect that C2CRM has delivered for our industry and the developers continue working to create new functionality and technology integ

### 5 Cons or Disadvantages of C2CRM

##### 1. Learning Curve

Users find the **learning curve steep** for C2CRM, making it difficult for beginners to use effectively.
[
See 3 mentions
](https://www.g2.com/products/c2crm/reviews?filters%5Bsentiment_snippet%5D=1827863&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Sattwik M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sattwik M.")
SM

Sattwik M.

Mid-Market (51-1000 emp.)

5.0/5

"It's great and proven software for Customer Relationship Management"

What do you dislike about C2CRM?

The portal is not mobile friendly. The customer support team is good but they can be better. This product is hard to use by beginners so you need I ex

AD

Aaron D.

Small-Business (50 or fewer emp.)

5.0/5

"Best Service"

What do you dislike about C2CRM?

Sometime it gets complicated to use C2CRM. They can work on customer support for their clients.

##### 2. Feature Issues

Users feel that C2CRM has **feature issues** due to an outdated interface and limited customization options.
[
See 2 mentions
](https://www.g2.com/products/c2crm/reviews?filters%5Bsentiment_snippet%5D=2297896&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Juman D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juman D.")
JD

Juman D.

Small-Business (50 or fewer emp.)

4.0/5

"Organized CRM with Intuitive Interface"

What do you dislike about C2CRM?

Sometimes the interface feels a bit outdated, and customization options could be more flexible. Improving the reporting features and adding more moder

 ![siva kumar a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "siva kumar a.")
SA

siva kumar a.

4.0/5

"Affordable, Reliable CRM with Seamless Integration"

What do you dislike about C2CRM?

I find that C2CRM needs to update its software to align with new technologies.

##### 3. Not Intuitive

Users find C2CRM **not intuitive** , with a challenging interface that complicates usage, especially for beginners.
[
See 2 mentions
](https://www.g2.com/products/c2crm/reviews?filters%5Bsentiment_snippet%5D=2208839&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Harsh D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harsh D.")
HD

Harsh D.

Mid-Market (51-1000 emp.)

2.5/5

"Useful for Lead Calculations, But Needs Better Usability"

What do you dislike about C2CRM?

It is less user-friendly and sometimes requires manual work

 ![Sattwik M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sattwik M.")
SM

Sattwik M.

Mid-Market (51-1000 emp.)

5.0/5

"It's great and proven software for Customer Relationship Management"

What do you dislike about C2CRM?

The portal is not mobile friendly. The customer support team is good but they can be better. This product is hard to use by beginners so you need I ex

##### 4. Not User-Friendly

Users find C2CRM to be **not user-friendly** , requiring manual work and presenting challenges for beginners.
[
See 2 mentions
](https://www.g2.com/products/c2crm/reviews?filters%5Bsentiment_snippet%5D=2208858&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Harsh D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harsh D.")
HD

Harsh D.

Mid-Market (51-1000 emp.)

2.5/5

"Useful for Lead Calculations, But Needs Better Usability"

What do you dislike about C2CRM?

It is less user-friendly and sometimes requires manual work

 ![Sattwik M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sattwik M.")
SM

Sattwik M.

Mid-Market (51-1000 emp.)

5.0/5

"It's great and proven software for Customer Relationship Management"

What do you dislike about C2CRM?

The portal is not mobile friendly. The customer support team is good but they can be better. This product is hard to use by beginners so you need I ex

##### 5. Poor Customer Support

Users find the **customer support lacking** , noting it could be significantly improved for better assistance.
[
See 2 mentions
](https://www.g2.com/products/c2crm/reviews?filters%5Bsentiment_snippet%5D=1827955&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Sattwik M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sattwik M.")
SM

Sattwik M.

Mid-Market (51-1000 emp.)

5.0/5

"It's great and proven software for Customer Relationship Management"

What do you dislike about C2CRM?

The portal is not mobile friendly. The customer support team is good but they can be better. This product is hard to use by beginners so you need I ex

AD

Aaron D.

Small-Business (50 or fewer emp.)

5.0/5

"Best Service"

What do you dislike about C2CRM?

Sometime it gets complicated to use C2CRM. They can work on customer support for their clients.

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Verified User in Telecommunications

Enterprise (\> 1000 emp.)

1/17/2019

"Great partner!"

5/5

What do you like best about C2CRM?

Clear C2's industry knowledge and ability to design / develop solutions for our large network organizations. These solutions were developed with re-usability in mind, which is key when expanding to other work groups. Review collected by and hosted on G2.com.

What do you dislike about C2CRM?

There was nothing from my experience that I did not like regarding my experience with Clear C2, as they were always eager to work with us. Even if something did not go as planned, they quickly came up with solutions to any problems. Review collected by and hosted on G2.com.

What problems is C2CRM solving and how is that benefiting you?

Network Operations teams needed to visualize and consolidate all their work into one application. Utilizing Clear C2 as a partner developing "SPOG" (Single Pane of Glass) applications, has greatly reduced the "swivel chair" and length of time to troubleshoot network problems. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

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Verified User in Telecommunications

Enterprise (\> 1000 emp.)

1/22/2019

"C2 - Great Experience & Pleasure doing business with"

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What do you like best about C2CRM?

The best thing about C2 is their people. The willingness to go above and beyond is fantastic. It is almost like an extension of our workforce without being employees. Review collected by and hosted on G2.com.

What do you dislike about C2CRM?

I don't have much to dislike about C2. If there is one thing is possibly having more resources to throw at projects. Sometimes it feels there is a resource being shared throughout multiple projects. Review collected by and hosted on G2.com.

What problems is C2CRM solving and how is that benefiting you?

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JM

Joscelyn M.

Owner

Small-Business (50 or fewer emp.)

1/22/2019

"Great Product can be software or hardware "

4.5/5

What do you like best about C2CRM?

It's 100 percent web-based. It automates workflow. It has two mail. Review collected by and hosted on G2.com.

What do you dislike about C2CRM?

There is nothing I dislike about this product. Review collected by and hosted on G2.com.

Recommendations to others considering C2CRM:

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Verified User in Medical Devices

Mid-Market (51-1000 emp.)

1/18/2019

"Great support team"

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What do you like best about C2CRM?

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What do you dislike about C2CRM?

Latest version doesn't have the admin features programmed yet. Review collected by and hosted on G2.com.

What problems is C2CRM solving and how is that benefiting you?

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Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

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